United Drug
Magna Drive, Magna Business Park, Citywest Road,
Dublin, D24 XKE5,
Ireland
Dublin, D24 XKE5,
Ireland
353 1 463 2300
Life Sciences
United Drug Technographics
United Drug Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by United Drug and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 650 United Drug employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that United Drug has purchased the following applications: SAP Business Suite for ERP Financial in 2015, SD Worx People for Core HR in 2011, IBM Cognos Analytics for Analytics and BI in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems United Drug is running and its propensity to invest more and deepen its relationship with SAP , SD Worx , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing United Drug revenues, which have grown to $185.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for United Drug intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
United Drug Tech Stack and Enterprise Applications
United Drug ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business Suite | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, United Drug implemented SAP Business Suite to address ERP Financial requirements across the United Drug Group. The implementation was accompanied by a structured training and enablement program delivered by Novitas, positioned as the SAP training partner for multiple local and global SAP initiatives during that period.
Novitas developed and delivered over 70 SAP training courses in 2015, covering core SAP Business Suite modules including MM, SRM, WM, EWM, SD, PP, QM, FICO, and Vistex. Course delivery included classroom and eLearning formats, and onsite Level 1 and Level 2 standard project team training covering SAP Overview, FICO, MM and SD for project teams.
The program extended beyond finance into operational areas, with 2015 Logistics Tracking System Training aligned to warehouse and distribution workflows supported by WM and EWM modules. Prior engagements for the United Drug Group included a 2014 Sharepoint based project management tool rollout, a 2013 SAP Evolution Project for Sharp Clinical Service, and a 2012 SAP Implementation for The Specials Laboratories, reflecting a multi-year, multi-site enablement cadence.
Governance and program support were delivered as part of the EOS Programme, with Novitas providing SAP Project Management Support, SAP consultant support, comprehensive training needs analyses, and development of eLearning courseware. The combined delivery linked SAP Business Suite functional modules to business functions in finance, procurement, logistics, quality and sales while establishing a centralized training strategy and project team enablement framework.
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ERP Financial | ERP |
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2018 | 2018 |
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ERP Financial | ERP |
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2018 | 2018 |
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United Drug HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SD Worx | Legacy | SD Worx People | Core HR | HCM | n/a | 2011 | 2011 |
In 2011 United Drug implemented SD Worx People as its Core HR system to centralize employee records and HR administration across the organization. The deployment followed a Sep 2010 to Jun 2011 program in Citywest, Dublin 24 that delivered Time and Attendance and a web based HR.net system across indigenous business units, providing the operational context for the SD Worx People rollout.
SD Worx People was configured to support core HR functions including employee master data, organizational structure and position management, absence and leave tracking, and manager and employee self service with workflow based approvals. Configuration work emphasized role based security and data stewardship to align HR operational processes with the Core HR application model.
Operational coverage targeted all indigenous business units, integrating HR recordkeeping with time capture processes that were part of the preceding program, and supporting HR and line manager workflows across Citywest operations. The implementation scope was focused on HR administration and time capture orchestration rather than broader enterprise resource systems.
Governance and rollout relied on documented system requirements, structured manager training, and stakeholder engagement to drive adoption, with the preceding HR.net and Time and Attendance program completed within the designated 10 month contract timeframe and within budget. Ongoing operational ownership centered on HR process standardization, requirements documentation, and manager level adherence to the new Core HR workflows implemented in SD Worx People.
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HR Service Delivery | HCM |
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2023 | 2023 |
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Payroll | HCM |
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2017 | 2017 |
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Recruiting | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2011 | 2011 |
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United Drug Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Cognos Analytics | Analytics and BI | Analytics and BI | n/a | 2014 | 2014 |
In 2014, United Drug implemented IBM Cognos Analytics to centralize Analytics and BI capabilities across multiple Divisional and Group based initiatives. The engagement is documented with an Insights Manager role from January 2014 to present responsible for delivery and coordination of technical work, reflecting sustained stewardship of the IBM Cognos Analytics environment and Analytics and BI workflows.
Implementation included internal development and platform configuration centered on IBM Cognos Analytics, supported by ETL and database assets. The technical stack incorporated SSIS for data movement and transformation, a Microsoft SQL Server database for data storage and modeling, and Cognos report authoring and dashboarding for KPI systems. Data modelling and design work was emphasized to enable a guided analytics application intended for commercialization, aligning Cognos reporting artifacts with standardized KPI definitions.
Architecturally the deployment integrated SSIS pipelines feeding a SQL Server analytical store which in turn served IBM Cognos Analytics reporting and visualization layers. Operational responsibilities included third level support, coordination of support from external providers, and coordination of development efforts from external providers, indicating a hybrid delivery model combining internal build with outsourced contributions. The build targeted both Divisional and Group level coverage, enabling shared data models and centrally governed analytics artifacts.
Governance and operationalization were driven by an Insights Manager and BI consulting functions, including team management, architecture and design oversight, and coordination of development and support. The United Drug IBM Cognos Analytics Analytics and BI implementation explicitly supported KPI systems and data commercialization initiatives, with ongoing support and cross‑division rollout managed through defined technical coordination and third level support processes.
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Data Warehouse | Analytics and BI |
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2018 | 2018 |
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United Drug Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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United Drug Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2013 | 2013 |
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United Drug SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2018 | 2018 |
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Supply Chain Management | SCM |
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2018 | 2018 |
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Transportation Management | SCM |
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2018 | 2018 |
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Warehouse Management | SCM |
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2018 | 2018 |
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United Drug CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2012 | 2012 |
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United Drug TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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United Drug IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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United Drug CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at United Drug
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of IT Solution Delivery | Director | IT | |
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Finance Manager | Manager | Finance | |
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IT - Service Delivery & Support Manager | Manager | Finance | |
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Operations Manager | Manager | Finance | |
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Operations Director | Director | Finance | |
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Operations Improvement Executive | CXO | Finance | |
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CFO | CXO | Finance | |
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Director Business Development | Director | Finance | |
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Purchasing Manager - Distribution & Consumer | Manager | Procurement | |
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Operations Manager | Manager | Finance | |
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SAP Basis Administrator | Manager | IT | |
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SAP EWM Data and Business SME | Manager | IT | |
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SAP CoE EWM Lead | Manager | IT | |
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SAP Consultant | Manager | IT | |
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Human Resources Director | Director | HR | |
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Head of Insights and Services | Director | Finance | |
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Head of Finance | Director | Finance | |
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Director Quality Operations | Director | Finance | |
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Head of Finance, Wholesale division | Director | Finance | |
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Head of IT | Director | IT | |
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Head of Finance | Director | Finance | |
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People Leader/CHRO/HR Director | Director | HR | |
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IT Manager | Manager | IT | |
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Apps Being Evaluated by United Drug Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from United Drug IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the United Drug digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD United Drug Technographics
United Drug is a Life Sciences organization based in Ireland,
with around 650 employees and annual revenues of $185.0 million.
United Drug operates a diverse technology stack with applications such as
SAP Business Suite, SD Worx People and IBM Cognos Analytics,
covering areas like ERP Financial, Core HR and Analytics and BI.
United Drug has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, SD Worx and IBM.
United Drug recently adopted applications including
Salesforce HR Service Center in 2023, Algolia Search in 2021 and Shopify in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of United Drug’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates United Drug’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete United Drug technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.