Singapore, 48624,
Singapore
United Overseas Bank Technographics
United Overseas Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by United Overseas Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 32338 United Overseas Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that United Overseas Bank has purchased the following applications: SAP ERP ECC 6.0 - Accounts Payable (AP) for AP Automation in 2013, Workday Absence Management for Absence and Leave Management in 2022, SAP Travel Management for Travel Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems United Overseas Bank is running and its propensity to invest more and deepen its relationship with SAP , Civitek Solutions , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing United Overseas Bank revenues, which have grown to $10.34 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for United Overseas Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
United Overseas Bank Tech Stack and Enterprise Applications
United Overseas Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 - Accounts Payable (AP) | AP Automation | ERP | n/a | 2013 | 2014 |
In 2013 United Overseas Bank implemented SAP ERP ECC 6.0 - Accounts Payable (AP) as an AP Automation initiative to centralize invoice processing within its Finance Information Management organization. The deployment targeted accounts payable workflows and financial posting processes, with implementation activity based in Singapore and scoped to UOB’s finance functions rather than being described as an enterprise replacement project.
The implementation configured SAP ERP ECC 6.0 - Accounts Payable (AP) alongside core financial modules, explicitly including FI modules GL, AR, AP, AA, and supporting MM and FM components. Functional capabilities implemented reflect standard AP Automation practices, including invoice capture and validation, invoice-to-po matching, vendor master governance, automated posting and payment run orchestration, and integration of AP postings into the general ledger.
Governance and delivery were led from the FIM department, where an AVP-level resource collected and analyzed business requirements, designed the SAP solution, and managed program and project tasks. Rollout emphasized process standardization within finance, configuration control and SAP change management, and handover of operational ownership to finance teams for ongoing AP processing and maintenance.
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AR Automation | ERP |
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2013 | 2014 |
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ERP Financial | ERP |
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2013 | 2014 |
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Payment Processing | ERP |
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2017 | 2017 |
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United Overseas Bank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2022 | 2022 |
In 2022 United Overseas Bank implemented Workday Absence Management within its Absence and Leave Management program. The deployment was executed as part of the broader Workday footprint at UOB, with the Workday Absence Management application configured to operate against the bank's existing Workday HCM data model.
Configuration work centered on standard Absence and Leave Management capabilities, including leave type definitions, accrual and carryover rules, eligibility criteria, approval workflows, absence calendars, and absence entitlement calculations. The implementation also encompassed Workday Time Tracking and Workday Security configuration to ensure timekeeping interactions and role based access controls were aligned with absence processes.
Integrations focused on intra Workday module integration, specifically tying Workday Absence Management to Workday HCM, Time Tracking, and the security model to maintain consistent employee records and approval routing. Operational coverage targeted HR and workforce administration teams in Singapore, using the Workday tenant to centralize absence requests, approvals, and reporting across those functional areas.
Governance was led by an embedded Workday Functional Lead responsible for configuration oversight, testing, and rollout coordination, reflecting an internal governance model for Workday module releases. Process changes emphasized workflow standardization and security role mapping rather than technology migration, with phased validation and user acceptance activities prior to broader production use.
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Core HR | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2022 | 2022 |
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Core HR | HCM |
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2012 | 2012 |
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Learning and Development | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2021 | 2022 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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Recruiting Chatbot | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2022 | 2022 |
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United Overseas Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Travel Management | Travel Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, United Overseas Bank implemented SAP Travel Management. The program delivered two distinct workstreams during 2016, an upgrade of the SAP Travel & Expense module for all existing Asia users and the onboarding of new users to SAP Travel & Expense.
SAP Travel Management was configured to extend Travel Management capabilities across the regional user base, emphasizing expense reporting, travel booking workflows, and user provisioning consistent with corporate travel policy. The upgrade required configuration of role-based access, workflow approvals, and localization settings for multiple Asia markets to standardize policy enforcement.
Operational coverage included finance and the accounts payable function, with a concurrent initiative to automate payment processes to streamline the AP team workflows. Project teams facilitated business requirements gathering and worked closely with IT to implement the payment automation and to operationalize user onboarding.
Governance and program delivery focused on project coordination and business process improvement, with leadership driving milestone completion. The projects achieved successful delivery of the two workstreams in 2016, completing the upgrade and onboarding objectives and enabling the bank to operate the SAP Travel Management environment across its Asia user population.
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United Overseas Bank AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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ML and Data Science Platforms | AI Development |
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2018 | 2019 |
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United Overseas Bank AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Artificial Intelligence Marketing | AI-Powered Application |
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2018 | 2018 |
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Artificial Intelligence Marketing | AI-Powered Application |
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2018 | 2018 |
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United Overseas Bank Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Analytics and BI | Analytics and BI |
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2014 | 2014 |
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United Overseas Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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United Overseas Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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United Overseas Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2018 | 2018 |
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CRM | CRM |
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2019 | 2020 |
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Customer Engagement | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2019 |
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United Overseas Bank EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2015 | 2015 |
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United Overseas Bank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Lifecycle Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2019 | 2020 |
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IT Service Management | ITSM |
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2019 | 2019 |
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United Overseas Bank Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Asset and Wealth Management | Investment Management |
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2015 | 2015 |
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Portfolio and Investment Management | Investment Management |
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2017 | 2017 |
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Trading Platform | Investment Management |
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2016 | 2017 |
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Trading Platform, Portfolio and Investment Management | Investment Management |
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2018 | 2018 |
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United Overseas Bank PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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United Overseas Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2015 | 2015 |
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AML, Fraud and Compliance | TRM |
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2013 | 2013 |
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AML, Fraud and Compliance | TRM |
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2015 | 2015 |
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Risk Management | TRM |
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2020 | 2020 |
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Treasury Management | TRM |
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2018 | 2018 |
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United Overseas Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2019 | 2019 |
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Robotic Process Automation | PaaS |
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2023 | 2023 |
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Test Automation Platform | PaaS |
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2021 | 2021 |
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United Overseas Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Backup as a Service (BaaS) | IaaS |
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2015 | 2015 |
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Cloud Storage | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Database Management | IaaS |
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2018 | 2018 |
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Database Management, Open-Source Database | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at United Overseas Bank
Apps Being Evaluated by United Overseas Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-02-26 | United Overseas Bank | Evaluated | Temenos | Temenos T24 | Core Banking | ERP Services and Operations |
| 2026-01-30 | United Overseas Bank | Evaluated | ServiceNow | ServiceNow ITSM | IT Service Management | ITSM |
| 2026-01-23 | United Overseas Bank | Evaluated | Software AG | Adabas | Database Management | IaaS |
| 2025-12-17 | United Overseas Bank | Evaluated |
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Retail Management | ERP Services and Operations |
| 2025-12-17 | United Overseas Bank | Evaluated |
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Manufacturing ERP | ERP Services and Operations |
| 2025-10-28 | United Overseas Bank | Evaluated |
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Sourcing | Procurement |
| 2025-07-29 | United Overseas Bank | Evaluated |
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Trading Platform, Portfolio and Investment Management | Investment Management |
| 2024-12-23 | United Overseas Bank | Evaluated |
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AML, Fraud and Compliance | TRM |
| 2024-12-16 | United Overseas Bank | Evaluated |
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Core Banking | ERP Services and Operations |
| 2024-06-21 | United Overseas Bank | Evaluated |
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Core Banking | ERP Services and Operations |