Benton Harbor, 49022-2692, MI,
United States
Whirlpool Technographics
Whirlpool Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Whirlpool and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 41000 Whirlpool employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Whirlpool has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2022, Google Cloud Search for Application, Web and Enterprise Search in 2018, Bazaarvoice for Personalization and Product Recommendations in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Whirlpool is running and its propensity to invest more and deepen its relationship with Cisco Systems , Zoom Video Communications , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Whirlpool revenues, which have grown to $15.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Whirlpool intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Whirlpool Tech Stack and Enterprise Applications
Whirlpool Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
In 2022, Whirlpool UK Appliances implemented Cisco Webex Meetings. The deployment uses Cisco Webex Meetings on the company website as a web-facing conferencing layer, aligned to the Audio Video and Web Conferencing category.
The implementation configures core Cisco Webex Meetings capabilities including browser-based video and audio conferencing, screen sharing, meeting scheduling and join flows, host controls and meeting recording. These functional modules are applied to web sessions initiated from the public site and to browser and native client joins, preserving the application name Cisco Webex Meetings in orchestration and policy settings.
Deployment is structured as a web-embedded conferencing surface that supports desktop and mobile browser connectivity, and it is positioned to serve both internal collaboration and customer-facing interactions originating on the Whirlpool UK Appliances website. The operational scope covers digital channels and corporate collaboration workflows without specifying external integration endpoints.
Governance is implemented through the application control plane provided by Cisco Webex Meetings, using role and meeting controls, recording policy settings and administrative configuration to manage access and meeting behavior. The narrative emphasizes system architecture and functional modules for Cisco Webex Meetings within Whirlpool UK Appliances, reflecting usage on the company website and the Audio Video and Web Conferencing operational context.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2022 | 2022 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2013 | 2013 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2013 | 2013 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Whirlpool Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Cloud Search | Application, Web and Enterprise Search | Content Management | n/a | 2018 | 2018 |
In 2018, Whirlpool UK Appliances implemented Google Cloud Search, a solution in the Application, Web and Enterprise Search category. Whirlpool built a custom enterprise search application named Whirlpool SearchPro using Cloud Search SDKs to provide centralized search across its document estate. The project was delivered from US based enterprise IT and knowledge management teams.
Whirlpool SearchPro architecture comprised ingestion pipelines and indexing workflows that connected on premises systems and cloud repositories, leveraging the Cloud Search SDKs for connector development and index orchestration. The implementation indexed more than 12 million documents and included query serving, result ranking, and security trimming to enforce source access controls in search results. The search front end delivered sub second response times, typically in the hundreds of milliseconds.
The deployment integrated with a mix of on premises and cloud systems to surface corporate content for knowledge discovery, supporting enterprise search use cases across knowledge management and enterprise IT functions. Operational scope was centered on US based teams while serving cross enterprise knowledge workers through a unified search layer. Indexing and retrieval workflows were automated to reduce manual cataloging and accelerate content availability.
Governance included enforcing source level access controls within search results to preserve authorization policies and maintain secure discovery. The rollout reduced indexing durations from weeks to days, accelerating the pace at which new or updated content became searchable. The implementation improved knowledge discovery through centralized indexing and high performance query response while maintaining access control enforcement.
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Digital Asset Management | Content Management |
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2017 | 2017 |
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Digital Asset Management | Content Management |
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2017 | 2017 |
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Digital Signing | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2020 | 2020 |
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Whirlpool eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bazaarvoice | Legacy | Bazaarvoice | Personalization and Product Recommendations | eCommerce | n/a | 2022 | 2022 |
In 2022, Whirlpool UK Appliances implemented Bazaarvoice on its public website. Whirlpool UK Appliances deployed the Bazaarvoice application to deliver Personalization and Product Recommendations, using Bazaarvoice to surface reviews, ratings, user generated content and product recommendation widgets across product experiences. The Bazaarvoice implementation focuses on product detail pages and category listing pages to influence e-commerce merchandising and online purchase decisioning. Configuration emphasizes recommendation algorithms, review syndication and on-site content widgets consistent with personalization and product recommendation workflows.
Deployment was executed as a site-level integration with the Whirlpool UK web catalog, instrumenting Bazaarvoice widgets in front-end templates and feeding content into merchandising workflows. Operational ownership rests with e-commerce, merchandising, marketing and customer experience teams within Whirlpool UK Appliances, which established moderation and content governance for reviews and recommendation rules. The rollout was scoped to Whirlpool UK web properties and organized by product category and site template rather than by a named prior platform.
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Personalization and Product Recommendations | eCommerce |
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2022 | 2022 |
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Personalization and Product Recommendations | eCommerce |
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2022 | 2022 |
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Personalization and Product Recommendations | eCommerce |
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2022 | 2022 |
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Whirlpool SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transportation Management | SCM |
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2021 | 2021 |
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Whirlpool CRM
Whirlpool ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Whirlpool TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Whirlpool IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Whirlpool CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2019 | 2019 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2019 | 2019 |
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2021 | 2021 |
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Whirlpool Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Platform | Internet of Things |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Whirlpool
Apps Being Evaluated by Whirlpool Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-06-05 | Whirlpool | Evaluated | Palo Alto Networks | Palo Alto Networks PA-Series | Next Generation Firewall | CyberSecurity |
| 2026-01-27 | Whirlpool | Evaluated | Siemens Digital Industries Software | Siemens Simcenter FLOEFD | Computational Fluid Dynamics (CFD) | PLM and Engineering |
| 2026-01-15 | Whirlpool | Evaluated | Anaplan | Anaplan Demand Planning | Demand Forecasting and Planning | SCM |
| 2025-01-31 | Whirlpool | Evaluated |
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Product Lifecycle Management | PLM and Engineering |
| 2024-11-11 | Whirlpool | Evaluated |
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Product Lifecycle Management | PLM and Engineering |
| 2024-11-04 | Whirlpool | Evaluated |
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Procurement | Procurement |
| 2024-09-17 | Whirlpool | Evaluated |
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Project Portfolio Management | PPM |
| 2024-06-19 | Whirlpool | Evaluated |
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Legacy System | Legacy |
| 2024-06-12 | Whirlpool | Evaluated |
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Personalization and Product Recommendations | eCommerce |