List of Accengage Customers
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Since 2010, our global team of researchers has been studying Accengage customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Accengage for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Accengage for Customer Engagement include: Air France, a France based Transportation organisation with 38000 employees and revenues of $36.27 billion, Fnac Darty, a France based Retail organisation with 30000 employees and revenues of $8.00 billion, Jumia Egypt, a Egypt based Retail organisation with 1400 employees and revenues of $250.0 million, Dscoop, a France based Distribution organisation with 750 employees and revenues of $117.0 million, Jumia Group, a Morocco based Professional Services organisation with 730 employees and revenues of $110.0 million and many others.
Contact us if you need a completed and verified list of companies using Accengage, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The Accengage customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Air France | Transportation | 38000 | $36.3B | France | Accengage | Accengage | Customer Engagement | 2018 | n/a |
In 2018 Air France implemented Accengage for Push Notification and Mobile CRM across its mobile apps and website. Air France operates more than 2,200 flights per day, the mobile app has been downloaded by more than 6 million travelers with about one million monthly active users, and mobile channels generate 11% of the airline's online sales.
The deployment embedded the Accengage SDK into Air France mobile applications and instrumented web push on the corporate site to support outbound push and in app messaging. Functional modules implemented include campaign orchestration, user segmentation, personalization and event triggered messaging tied to mobile behaviors such as ticket purchases, boarding pass downloads and flight information access. Accengage provided campaign management, audience controls and real time delivery capabilities aligned with Push Notification and Mobile CRM use cases.
Operational ownership covered mobile marketing, CRM and customer experience teams with Accengage servicing both the Air France app and public website. Governance emphasized messaging workflows, segmentation rules and consent management for passengers across Air France's global network. Air France chose Accengage as its Push Notification provider to centralize mobile CRM campaign operations under the Push Notification and Mobile CRM capability.
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Bonjour | Retail | 3 | $3M | France | Accengage | Accengage | Customer Engagement | 2017 | n/a |
In 2017, Bonjour implemented Accengage on its website. Bonjour deployed Accengage as a Push Notification and Mobile CRM solution to support marketing and customer engagement on the site.
The implementation is web-focused, using Accengage browser delivery capabilities to register visitors for browser push, manage subscription consent, and orchestrate message delivery from the site. Configuration emphasized campaign management, user segmentation, event-driven triggers captured via client-side SDK snippets, and template-driven message orchestration for scheduled and real-time push campaigns. Operational ownership resided with the small marketing team, using a lightweight governance model for campaign approval and role-based access to the Accengage console, with integrations limited to website touchpoints rather than backend system integrations.
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Dscoop | Distribution | 750 | $117M | France | Accengage | Accengage | Customer Engagement | 2018 | n/a |
In 2018, Vente-privée implemented Accengage as its Push Notification and Mobile CRM solution. The implementation targeted the company’s mobile application channel, reflecting a mobile-first engagement posture where 51% of turnover was generated on the mobile application in 2015 and the app ranked among the most downloaded in France.
Accengage was configured to run push notification delivery, audience segmentation, campaign orchestration, in-app messaging, and behavioral trigger workflows to support personalized mobile CRM use cases. Configuration work focused on scheduling, message templates, consent management, and real-time event handling to enable targeted engagement across transactional and promotional touchpoints.
Operational coverage centered on the mobile product and CRM teams responsible for campaign planning and execution, with the Accengage mobile SDK embedded into the customer-facing application to enable message delivery and in-app experiences. Governance emphasized messaging frequency controls and segmentation policies to align mobile campaigns with existing privacy requirements and CRM processes, while campaign orchestration centralized mobile customer engagement through the Accengage platform.
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Professional Services | 260 | $30M | Senegal | Accengage | Accengage | Customer Engagement | 2017 | n/a |
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Communications | 150 | $53M | Ivory Coast | Accengage | Accengage | Customer Engagement | 2016 | n/a |
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Retail | 30000 | $8.0B | France | Accengage | Accengage | Customer Engagement | 2018 | n/a |
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Retail | 1400 | $250M | Egypt | Accengage | Accengage | Customer Engagement | 2017 | n/a |
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Professional Services | 730 | $110M | Morocco | Accengage | Accengage | Customer Engagement | 2017 | n/a |
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Communications | 21 | $2M | France | Accengage | Accengage | Customer Engagement | 2016 | n/a |
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