List of Accenture Payroll BPO Customers
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Since 2010, our global team of researchers has been studying Accenture Payroll BPO customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Accenture Payroll BPO for PEO (Professional Employer Organization) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Accenture Payroll BPO for PEO (Professional Employer Organization) include: Microsoft, a United States based Professional Services organisation with 221000 employees and revenues of $243.00 billion, Unilever UK & Ireland, a United Kingdom based Manufacturing organisation with 128000 employees and revenues of $60.67 billion, British Telecom, a United Kingdom based Communications organisation with 85300 employees and revenues of $26.83 billion, Kimberly-Clark, a United States based Consumer Packaged Goods organisation with 38000 employees and revenues of $20.06 billion and many others.
Contact us if you need a completed and verified list of companies using Accenture Payroll BPO, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Accenture Payroll BPO customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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British Telecom | Communications | 85300 | $26.8B | United Kingdom | Accenture | Accenture Payroll BPO | PEO (Professional Employer Organization) | 2005 | n/a |
In 2005 British Telecom expanded a long-running HR outsourcing relationship with Accenture to deploy Accenture Payroll BPO across the UK and additional countries, extending outsourced HR administration into payroll and pension-related services. The program explicitly positioned Payroll BPO as the operational model for handling payroll processing and pension administration for tens of thousands of employees and pensioners within BT’s workforce.
The implementation centered on payroll processing, pension administration, employee record maintenance, and payroll compliance workflows, reflecting typical Payroll BPO functional modules. Accenture Payroll BPO was configured to standardize end-to-end payroll administration activities and to consolidate payroll-related process ownership under the outsourcing contract.
Operational scope covered HR administration and payroll services across the United Kingdom and selected international sites, impacting HR operations, payroll teams, and pension administration functions. The engagement centralized process execution and governance of payroll activities under Accenture while workstreams for employee data, pay calculation, and pension payments were moved into the outsourced delivery model.
Governance and rollout emphasized process standardization and contractual service management to support consistent payroll operations, with the program focused on standardizing operations and delivering cost savings as stated in contract materials. The arrangement left internal HR governance in place to coordinate with the external provider, while Accenture retained operational responsibility for the Accenture Payroll BPO payroll and pension service delivery.
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Kimberly-Clark | Consumer Packaged Goods | 38000 | $20.1B | United States | Accenture | Accenture Payroll BPO | PEO (Professional Employer Organization) | 2007 | n/a |
In 2007 Kimberly-Clark signed a seven-year agreement with Accenture to deliver Accenture Payroll BPO across its North American HR operations. The engagement centralized HR services for the United States and included recruitment, training and payroll administration under the Accenture Payroll BPO application, Apps Category "".
Deployment focused on transferring payroll administration and related HR process areas to Accenture's BPO delivery model, consolidating transactional payroll processing, payroll administration workflows, and HR service delivery functions under a single vendor contract. Governance was led by contract with Accenture accountable for operational execution across the specified US workforce, and the program explicitly targeted cost reduction and improved HR service delivery.
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Microsoft | Professional Services | 221000 | $243.0B | United States | Accenture | Accenture Payroll BPO | PEO (Professional Employer Organization) | 2022 | n/a |
In 2022 Microsoft contracted Accenture to serve as the single global supplier of payroll governance and data administration and to implement Accenture Payroll BPO as the OnePayroll global payroll program, Apps Category: . The engagement centralized global payroll services into a single program named OnePayroll while explicitly embedding Accenture Payroll BPO as the primary application layer for payroll governance and data administration.
The implementation consolidated more than fifty external payroll suppliers across eighty five countries down to three, and standardized payroll processes, handoffs, reporting and workflow as core modules. Accenture and Microsoft built a Global Payroll Services Portal to provide a one stop employee inquiry and escalation channel, and developed a consolidated Power BI dashboard to present service metrics and country level operational visibility.
Operational design included staged transitions organized into waves over two and a half years, with typical waves covering more than twenty countries, and comprehensive planning exercises to define the global payroll process in each country. Two governance roles were formalized, Accenture Assistant Payroll Consultants and Microsoft Payroll Service Delivery Managers, supported by a Quality Assurance and Training function, and a restructured service delivery team to improve inquiry response rates.
A formal communication framework and reworked monthly business review cadence were implemented to provide regular performance visibility to global stakeholders, and ongoing real time process improvements were driven through the QA and training team and the Power BI consolidated dashboard. The program explicitly targeted greater visibility into operational issues and improved quality of service as stated objectives tied to the Accenture Payroll BPO deployment.
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Manufacturing | 128000 | $60.7B | United Kingdom | Accenture | Accenture Payroll BPO | PEO (Professional Employer Organization) | 2006 | n/a |
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Buyer Intent: Companies Evaluating Accenture Payroll BPO
- Modern Aviation, a United States based Transportation organization with 210 Employees
- Peursum, a Netherlands based Manufacturing company with 20 Employees
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