List of Access Rio EPR Customers
Loughborough, LE11 3QF,
United Kingdom
Since 2010, our global team of researchers has been studying Access Rio EPR customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Access Rio EPR for Patient Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Access Rio EPR for Patient Management include: North East London Nhs Foundation Trust United Kingdom, a United Kingdom based Healthcare organisation with 8034 employees and revenues of $761.0 million, Lancashire And South Cumbria Nhs Foundation Trust, a United Kingdom based Healthcare organisation with 7944 employees and revenues of $676.0 million, Oxleas NHS Foundation Trust, a United Kingdom based Healthcare organisation with 4700 employees and revenues of $660.0 million, Worcestershire Health & Care NHS Trust, a United Kingdom based Healthcare organisation with 5000 employees and revenues of $500.0 million, Kent Community Health United Kingdom, a United Kingdom based Healthcare organisation with 5300 employees and revenues of $430.0 million and many others.
Contact us if you need a completed and verified list of companies using Access Rio EPR, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Access Rio EPR customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Kent Community Health United Kingdom | Healthcare | 5300 | $430M | United Kingdom | The Access Group | Access Rio EPR | Patient Management | 2025 | n/a |
In 2025, Kent Community Health United Kingdom is included in a multi trust rollout of Access Rio EPR, an Electronic Patient Record deployment that incorporates an AI powered dictation capability. The go live is part of a coordinated August pilot across four NHS trusts using the Smart Notes module embedded in Access Rio EPR, with Kent Community Health NHS Foundation Trust identified as a participating site.
The implementation focuses on the Smart Notes capability, which provides automatic transcription of clinician consults, AI generated clinical summaries, and mobile first documentation for community based staff including district nurses. Smart Notes is delivered as a module within Access Rio EPR and supports offline capture on mobile devices, enabling real time case note creation without reliance on handwritten notes.
Integration scope is explicitly bounded to a Microsoft collaboration, with Smart Notes developed in partnership with Microsoft and configured to operate against a ring fenced AI model so patient data within Access Rio EPR is not used for external model training. The pilot covers clinical documentation workflows across community nursing and wider clinical teams at Oxleas NHS Foundation Trust, North East London NHS Foundation Trust, Lancashire and South Cumbria NHS Foundation Trust, and Kent Community Health NHS Foundation Trust.
Governance for the rollout is staged as a pilot with plans for wider rollout following initial evaluation, and includes a planned pilot of an Explanation of Benefits feature that will provide clinicians with transparent, easy to understand summaries of how AI derived recommendations were reached. Operational adjustments center on shifting from post visit manual transcription to real time documentation within Access Rio EPR, changing clinician and community nursing workflows and documentation governance to accommodate AI assisted notes.
Outcomes cited in the implementation materials are explicit, the Smart Notes release is registered as a Class 1 Medical Device with MHRA and is predicted to save an average of three minutes per case note, a saving that is projected to equate to 1.2 million days of clinical time across the Rio user community. The rollout materials also reference findings that such time savings can improve job satisfaction, reduce burnout, and support staff well being, framing the pilot as both a clinical documentation and workforce wellbeing intervention.
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Lancashire And South Cumbria Nhs Foundation Trust | Healthcare | 7944 | $676M | United Kingdom | The Access Group | Access Rio EPR | Patient Management | 2025 | n/a |
In 2025 Lancashire And South Cumbria Nhs Foundation Trust implemented Access Rio EPR, an Electronic Patient Record (EPR) application from The Access Group, as part of a multi-trust pilot of an embedded AI dictation capability. The rollout is one element of a four-trust program that includes Oxleas, North East London and Kent Community Health NHS Foundation Trusts, with the Smart Notes dictation tool scheduled for use from August 2025.
The implementation integrates the Smart Notes AI dictation module directly into Access Rio EPR to capture clinician notes in real time, providing automatic transcription and AI-generated summaries as native clinical documentation functions. The deployment supports mobile documentation for community-based staff, enabling offline capture of patient interactions and reducing reliance on handwritten notes and delayed data entry.
Architecturally the Smart Notes capability is delivered with a ring-fenced AI model, patient data remains segregated and is not used for external training, and the software is registered as a Class 1 Medical Device with the MHRA. The dictation feature was developed in partnership with Microsoft, and is presented as a component of Access Rio EPR rather than as a separate third-party add-on.
Operationally the implementation impacts frontline clinical workflows across community and acute settings, including district nurses and other community staff who will use mobile devices to document consultations directly into the Electronic Patient Record (EPR). The functional scope centers on clinical documentation, encounter notes, and clinician-facing summaries, with the pilot also planning an Explanation of Benefits feature to surface how AI reached particular recommendations.
Governance is staged as a pilot with a wider rollout planned across the participating trusts, and local digital teams are positioned to evaluate clinician adoption and safety controls during the pilot phase. The program includes explicit privacy and device registration controls, and published projections associated with the Rio user community estimate an average saving of three minutes per case note, aggregating to a forecasted 1.2 million days of clinical time saved across the Rio population, with potential downstream effects on workload and staff well-being reported in external research.
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North East London Nhs Foundation Trust United Kingdom | Healthcare | 8034 | $761M | United Kingdom | The Access Group | Access Rio EPR | Patient Management | 2025 | n/a |
In 2025, North East London NHS Foundation Trust implemented Access Rio EPR as part of a coordinated four‑trust rollout that introduced Smart Notes, an AI powered dictation capability embedded in the Electronic Patient Record (EPR). The rollout targeted clinicians and community based staff, including district nurses, to shift documentation from handwritten notes and delayed transcription to in‑consult and mobile capture within Access Rio EPR.
Smart Notes within Access Rio EPR was configured to automatically transcribe clinician notes during consultations and to produce AI generated summaries, with offline mobile documentation enabled for community settings. The implementation included a planned pilot of an Explanation of Benefits feature to provide clinicians with transparent summaries of how AI recommendations were reached, supporting clinical decision workflows.
The implementation was developed in partnership with Microsoft and used a secure, ring fenced AI model, with explicit safeguards that patient data in Access Rio EPR is not used for external model training. The Smart Notes release is registered as a Class 1 Medical Device with MHRA, and the initial go live covered Oxleas NHS Foundation Trust, North East London NHS Foundation Trust, Lancashire and South Cumbria NHS Foundation Trust, and Kent Community Health NHS Foundation Trust.
Governance for the pilot emphasized device registration, data protection, and clinician confidence in AI outputs, with lessons from the pilot intended to shape broader EPR practice across the Rio user community. Explicitly stated outcomes for the Smart Notes rollout include predicted time savings of an average of three minutes per case note and a collective projection of 1.2 million days of clinical time freed annually across the Rio community, along with improved accessibility for staff for whom English is not their first language and for people with dyslexia.
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Healthcare | 4700 | $660M | United Kingdom | The Access Group | Access Rio EPR | Patient Management | 2025 | n/a |
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Healthcare | 5000 | $500M | United Kingdom | The Access Group | Access Rio EPR | Patient Management | 2025 | n/a |
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Buyer Intent: Companies Evaluating Access Rio EPR
- Greenwich Borough Council, a United Kingdom based Government organization with 3750 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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