List of AfterShip Returns Center Customers
Singapore, 1301,
Singapore
Since 2010, our global team of researchers has been studying AfterShip Returns Center customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased AfterShip Returns Center for Returns Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using AfterShip Returns Center for Returns Management include: Munro & Company, a United States based Manufacturing organisation with 1200 employees and revenues of $250.0 million, Cantabil India, a India based Retail organisation with 5000 employees and revenues of $79.0 million, Reliance Resource, a United States based Retail organisation with 300 employees and revenues of $50.0 million, After Shokz, a United States based Manufacturing organisation with 200 employees and revenues of $30.0 million, Free City, a United States based Retail organisation with 200 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using AfterShip Returns Center, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The AfterShip Returns Center customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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72 SMALLDIVE | Consumer Packaged Goods | 10 | $2M | Singapore | AfterShip | AfterShip Returns Center | Returns Management | 2020 | n/a |
In 2020, 72 SMALLDIVE implemented AfterShip Returns Center. The implementation uses the AfterShip Returns Center application and the Apps Category on the company website to provide a customer-facing returns portal for self-service return requests. Configuration focused on return rules, reason codes, automated customer notifications, and label generation features common to returns management tools. The deployment was embedded into the storefront and instrumented to capture returns workflows at point of request.
Operational scope covered e-commerce order-to-returns workflows used by customer support and fulfillment staff in Singapore, with the AfterShip Returns Center feeding status and documentation into internal processing queues. Governance centered on policy configuration and notification templates, and rollout was executed via direct website integration to minimize friction for online customers. The narrative restates AfterShip Returns Center and describes portal, rules engine, and communications functionality consistent with the Apps Category .
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A Janitorial Supestore | Professional Services | 10 | $1M | United States | AfterShip | AfterShip Returns Center | Returns Management | 2021 | n/a |
In 2021, A Janitorial Supestore deployed AfterShip Returns Center as its Returns management solution, embedding the AfterShip Returns Center on its public website to provide a self-service returns portal for online customers. The deployment was scoped to the company's e-commerce operations and customer service functions for the United States, aligning the application to order lookup and reverse logistics workflows for a 10 person organization.
Implementation centered on configuring the returns portal, return reason taxonomy, rules for label generation and returns tracking, and automated customer notifications, reflecting standard Returns management functional modules such as self-service portal, label printing and tracking. Operational governance was implemented through an administrator account and approval workflows for returns processing, with administrative controls for return policies and return time windows. The configuration emphasized a lightweight, website-embedded architecture that routes returns into existing fulfillment and customer service processes.
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After Shokz | Manufacturing | 200 | $30M | United States | AfterShip | AfterShip Returns Center | Returns Management | 2022 | n/a |
In 2022, After Shokz implemented AfterShip Returns Center on its public website, Apps Category . The deployment was scoped to the company storefront and customer-facing return flows for the United States operations of the 200 employee manufacturing business, with the application embedded into the web checkout and post-purchase experience.
AfterShip Returns Center was configured to provide a customer self-service return portal, return label generation, return tracking, and rule-based return authorization workflows, consistent with standard returns management capabilities. The implementation emphasized storefront integration and configurable return policies, and it used automated communications to inform customers of return status and tracking events.
Operational coverage centered on e-commerce, customer service, and fulfillment teams, with configuration of role-based access and centralized returns handling processes. Governance changes focused on standardizing return authorization workflows and aligning customer service procedures to the AfterShip Returns Center portal, while the implementation avoided changes to named back-office systems not specified in the provided context.
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Aftershokz LLC | Retail | 100 | $21M | United States | AfterShip | AfterShip Returns Center | Returns Management | 2020 | n/a |
In 2020, Aftershokz LLC implemented AfterShip Returns Center on its public ecommerce site. The AfterShip Returns Center serves as the company solution for Returns Management, delivering a customer facing portal to initiate returns and view status updates.
The deployment centers on Returns Management capabilities such as configurable RMA workflows, label generation, returns status tracking, and storefront policy presentation. Configuration work focused on aligning return reason codes, automated routing rules, and refund or exchange workflow paths consistent with returns management operations. The AfterShip Returns Center application name is surfaced directly within the storefront returns flow to preserve customer experience continuity.
Architecturally the solution is embedded into the ecommerce storefront rather than operated as a separate back office application, enabling web based self service returns that route requests into internal operations queues. Operational coverage spans ecommerce, customer support, and fulfillment teams for authorization, label validation, and reverse logistics processing. Integrations are described as an embedding on the website in source data, no other named system integrations are specified.
Governance and process changes were put in place to centralize return rules and processing handoffs, with configuration controls set in the AfterShip Returns Center to manage eligibility and routing. Training and documented workflows were established for support and operations teams to ensure consistent handling of returns requests.
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alignswim | Professional Services | 10 | $2M | Singapore | AfterShip | AfterShip Returns Center | Returns Management | 2022 | n/a |
In 2022, alignswim deployed AfterShip Returns Center on its website as its customer-facing returns portal. AfterShip Returns Center is being used as a Returns Management solution to capture and manage online return requests for the companys e-commerce orders.
The deployment implements core Returns Management capabilities typical for the category, including a self-service returns portal for customers, structured capture of return reasons, configurable return and exchange workflows, return status tracking, and automated label issuance where supported by the portal. Configuration emphasis is on web-embedded flows and storefront integration to present a unified returns experience to customers.
Operationally the AfterShip Returns Center supports customer service and order fulfillment processes for alignswim, routing return requests and status updates into existing post-sale handling. The implementation scope is centered on the alignswim website and directly impacts customer support, reverse logistics coordination, and order operations given the companys online sales model.
Governance for the returns process is exercised through the portal, standardizing return policies and workflow steps through centrally managed rules and automated acknowledgements. The AfterShip Returns Center configuration and embedded portal serve as the authoritative system for returns handling, simplifying process orchestration across customer-facing and operational teams.
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Distribution | 10 | $1M | United Kingdom | AfterShip | AfterShip Returns Center | Returns Management | 2022 | n/a |
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Consumer Packaged Goods | 10 | $2M | Singapore | AfterShip | AfterShip Returns Center | Returns Management | 2020 | n/a |
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Manufacturing | 10 | $1M | Canada | AfterShip | AfterShip Returns Center | Returns Management | 2020 | n/a |
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Retail | 38 | $5M | United States | AfterShip | AfterShip Returns Center | Returns Management | 2022 | n/a |
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Consumer Packaged Goods | 14 | $2M | Malaysia | AfterShip | AfterShip Returns Center | Returns Management | 2023 | n/a |
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