List of Airship Experience Platform Customers
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Since 2010, our global team of researchers has been studying Airship Experience Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Airship Experience Platform for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Airship Experience Platform for Customer Experience include: Orange, a France based Communications organisation with 137000 employees and revenues of $52.04 billion, JD Sports, a United Kingdom based Retail organisation with 73519 employees and revenues of $10.65 billion, Magazine Luiza, a Brazil based Retail organisation with 40000 employees and revenues of $6.71 billion, USA Today, a United States based Media organisation with 11700 employees and revenues of $2.51 billion, DAZN, a United Kingdom based Media organisation with 2400 employees and revenues of $2.20 billion and many others.
Contact us if you need a completed and verified list of companies using Airship Experience Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Airship Experience Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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A&O HOTELS and HOSTELS | Leisure and Hospitality | 1000 | $269M | Germany | Airship | Airship Experience Platform | Customer Experience | 2021 | n/a |
In 2021, A&O HOTELS and HOSTELS implemented the Airship Experience Platform for Customer Experience on their public website. The deployment integrated Airship Experience Platform capabilities into the website to enable browser push notifications, in-browser messaging, audience segmentation based on on-site behavior, and lifecycle messaging workflows. Configuration emphasized campaign orchestration, message personalization, and consent management within the Airship Experience Platform to support targeted guest engagement. The implementation centers on web channel engagement and client side event capture for audience building and trigger conditions.
Operational ownership aligned with digital marketing and guest experience teams who manage campaign creation, segmentation logic, and permission workflows. The rollout scope was limited to the website channel, with governance controls for message cadence, opt in handling, and standardized content templates. Implementation captured browser event signals and page level behaviors for real time audience updates and triggered communications. The Airship Experience Platform is used as the centralized engine for scheduling, orchestrating, and analyzing web engagement campaigns.
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Black Entertainment Television | Communications | 350 | $70M | United States | Airship | Airship Experience Platform | Customer Experience | 2020 | n/a |
In 2020, Black Entertainment Television implemented Airship Experience Platform on their website, Apps Category . The Airship Experience Platform was provisioned as the primary web audience engagement layer supporting message orchestration, audience segmentation, personalization capabilities, and analytics instrumentation within the site experience.
Deployment focused on embedding Airship Experience Platform into the web delivery stack to enable campaign orchestration and real time messaging for digital marketing and audience teams. Governance centered on centralized campaign workflows, template and segmentation configuration, and analytics instrumentation to support campaign tracking and iterative configuration across site properties.
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Charter Sports-Christie Lodge | Leisure and Hospitality | 10 | $1M | United States | Airship | Airship Experience Platform | Customer Experience | 2020 | n/a |
In 2020 Charter Sports-Christie Lodge implemented the Airship Experience Platform as a Mobile Engagement solution on its public website. The Airship Experience Platform was deployed to support guest communications and marketing for the small leisure and hospitality operator, enabling web push and on site engagement tied to website behavior and subscription consent.
The implementation centered on embedding Airship's web SDK and configuring the Airship Experience Platform for message templates, audience segmentation, and consent workflows, with operational ownership assigned to marketing and guest services staff. The deployment architecture focused on client side web integration and server side event triggers where available, supporting session based messaging and subscription management without changes to other named back end systems.
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CNET Networks | Media | 1200 | $300M | United States | Airship | Airship Experience Platform | Customer Experience | 2022 | n/a |
In 2022, CNET Networks implemented Airship Experience Platform on its website, deploying the Airship Experience Platform to centralize web messaging and customer engagement across content pages. Apps Category:
The deployment uses Airship as a cloud SaaS platform integrated with CNET's website front end and client-side tagging to capture engagement events and drive targeted web push and in‑site messaging. Configuration work focused on campaign orchestration, audience segmentation, scheduling and reusable message templates, with automation rules and A/B testing to support marketing and editorial workflows. Operational ownership is held by digital product and marketing teams at CNET Networks in the United States, and governance emphasized campaign approval flows and data hygiene for segmentation and messaging consistency.
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DAZN | Media | 2400 | $2.2B | United Kingdom | Airship | Airship Experience Platform | Customer Experience | 2018 | n/a |
In 2018, DAZN implemented the Airship Experience Platform for Customer Experience. The program concentrated on establishing end to end omnichannel customer engagement to centralize messaging across DAZN mobile and digital touchpoints.
The Airship Experience Platform deployment emphasized core Customer Experience capabilities including journey orchestration, audience segmentation, automated messaging workflows, push and in app messaging, and campaign analytics. Configuration work focused on mapping subscription and engagement events to automated journeys and on building reusable segment definitions to support personalized communications at scale.
Airship Experience Platform was integrated with Salesforce Marketing Cloud on the presentation layer to coordinate message delivery and audience handoff between platforms. The integration connected Airship driven message orchestration with the presentation and email channels managed through Salesforce Marketing Cloud, enabling a hybrid operational model across marketing and product teams.
Governance centered on centralizing campaign orchestration, shared segmentation rules, and standardized testing and release processes to reduce duplicate sends and align cross channel customer journeys. Rollout and operational ownership were positioned within DAZN marketing and customer engagement functions to manage content, audience definitions, and journey lifecycle.
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Media | 183 | $20M | Spain | Airship | Airship Experience Platform | Customer Experience | 2019 | n/a |
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Professional Services | 10 | $1M | United States | Airship | Airship Experience Platform | Customer Experience | 2022 | n/a |
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Leisure and Hospitality | 250 | $17M | Malta | Airship | Airship Experience Platform | Customer Experience | 2022 | n/a |
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Retail | 10000 | $2.1B | United States | Airship | Airship Experience Platform | Customer Experience | 2020 | n/a |
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Retail | 73519 | $10.7B | United Kingdom | Airship | Airship Experience Platform | Customer Experience | 2020 | n/a |
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