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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

List of Airship Rewards Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
ASDA Retail 150000 $28.7B United Kingdom Airship Airship Rewards Customer Loyalty 2024 n/a In 2024, ASDA deployed Airship Rewards for CRM / customer loyalty to operate the Asda Rewards multichannel loyalty campaign across the United Kingdom. The deployment targeted mobile push, in app messaging, and email channels to increase customer engagement and brand awareness. Airship Rewards was configured to provide campaign orchestration, audience segmentation, message templating, reward round up automation, and multichannel delivery controls. Configuration emphasized rule based qualification for rewards and personalized message variants tied to customer cohorts, leveraging Airship Rewards campaign scheduling and analytics capabilities for iterative optimization. Operational coverage centered on ASDA retail customers in the UK with campaigns executed via push, in app, and email channels, aligning marketing, CRM, and loyalty workflows. The implementation synchronized channel delivery and customer data flows through the Airship Rewards platform to maintain consistent messaging across touch points. Campaign governance and execution were managed by ASDA loyalty and CRM teams with centralized planning, segmentation reviews, and staged rollouts for the Rewards Round Up series. The 2024 Rewards Round Up campaign produced a 100% increase in push open rates, a 50% uplift in in app responses, and improved email metrics with an 8% higher open rate and 39% growth in CTR.
Caesars Entertainment Leisure and Hospitality 50000 $11.2B United States Airship Airship Rewards Customer Loyalty 2020 n/a In 2020, Caesars Entertainment deployed Airship Rewards to power push notifications, in-app automation and messaging for the Caesars Rewards mobile app, supporting CRM / customer loyalty use cases in the United States. The deployment targeted guest engagement and the delivery of on-property offers through mobile messaging, aligning Airship Rewards with loyalty program workflows and customer retention objectives. Airship Rewards was configured to deliver push messaging, in-app message orchestration and event-triggered automation, with segmentation and opt-in driven engagement capabilities designed to trigger personalized offers tied to guest behavior. Configuration work emphasized campaign orchestration, message scheduling and automated retention workflows within the loyalty program to manage recurring communication flows. Integrations included an Apple App Clip developed by Bottle Rocket that used Airship notifications in 2020 to surface offers without requiring a full app install, and the implementation operated alongside Caesars mobile and CRM components to reach guests on property. Operational coverage focused on the Caesars Rewards app lifecycle on iOS, in-app communications for active members, and distribution of location aware on-property promotions across US properties. Governance centered on opt-in messaging controls, segmentation policies and campaign workflow orchestration within the loyalty organization to control messaging frequency and compliance with consent rules. Reported outcomes from the engagement include 3.5x higher three month retention for opt-in users and a 120% boost in App Store rating, outcomes delivered during the 2020 Airship Rewards work.
Vitamin Shoppe Retail 4000 $1.2B United States Airship Airship Rewards Customer Loyalty 2023 n/a In 2023, Vitamin Shoppe implemented Airship Rewards for CRM / customer loyalty, US to redesign its mobile app experience and expand loyalty membership. The deployment used Airship's mobile engagement platform to identify users and drive in app engagement through gamification, smart notifications, and SMS campaigns, aligning the application to loyalty and CRM objectives. The implementation configured Airship Rewards modules for segmentation and campaign orchestration, including push notification orchestration, SMS program management, and gamification mechanics to increase member interactions. Configuration work emphasized automated messaging sequences, opt in flow configuration, and loyalty program orchestration to support conversion-oriented engagement. Operational coverage centered on US digital channels and the mobile app, impacting marketing, CRM, and product teams responsible for campaign execution and member lifecycle management. Governance and workflow adjustments focused on marketing operations ownership of notification permission management and staged rollout of messaging campaigns, with ongoing campaign orchestration handled through the Airship Rewards platform. Outcomes cited in the engagement include recognition of Airship with a 2024 Mobile Mastery award for improved opt in and conversion metrics, and the use of Airship Rewards is inferred from the reported loyalty focused outcomes and mobile engagement improvements.
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FAQ - APPS RUN THE WORLD Airship Rewards Coverage

Airship Rewards is a Customer Loyalty solution from Airship.

Companies worldwide use Airship Rewards, from small firms to large enterprises across 21+ industries.

Organizations such as ASDA, Caesars Entertainment and Vitamin Shoppe are recorded users of Airship Rewards for Customer Loyalty.

Companies using Airship Rewards are most concentrated in Retail and Leisure and Hospitality, with adoption spanning over 21 industries.

Companies using Airship Rewards are most concentrated in United Kingdom and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Airship Rewards across Americas, EMEA, and APAC.

Companies using Airship Rewards range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 66.67%.

Customers of Airship Rewards include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Airship Rewards customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Loyalty.