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Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of Amadeus Altea Departure Control Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Qantas - Los Angeles Airport Transportation 300 $10M United States Amadeus IT Group Amadeus Altea Departure Control Airport Management 2016 n/a
In 2016 Qantas - Los Angeles Airport implemented Amadeus Altea Departure Control, deploying the Amadeus Altea Departure Control system to manage day of departure passenger processing at the Los Angeles Airport site. This implementation is framed within the Airline Departure Control category and supports check in and gate operations for Qantas flights. The deployment configured standard Airline Departure Control functional modules including passenger check in, boarding control, baggage tag issuance, flight manifest and seat management, with automated boarding sequence control and document verification workflows. Amadeus Altea Departure Control was provisioned to centralize departure manifests and to coordinate baggage reconciliation and boarding pass issuance at transaction level. Operational scope focused on ground operations, passenger services, baggage operations and gate agents at the Los Angeles Airport location, aligning day of travel workflows with airline procedures. The solution was integrated into operational processes and delivered workstation interfaces for check in counters and gate side positions to enable real time passenger processing and boarding control. Rollout followed a phased operational cutover across check in and boarding points and included procedural updates for boarding workflows and bag tagging governance along with targeted agent training. Governance assigned departure control responsibility to ground operations management and standardized escalation protocols for boarding exceptions.
Scandinavian Airlines Transportation 8099 $3.9B Sweden Amadeus IT Group Amadeus Altea Departure Control Airport Management 2017 n/a
In 2017 Scandinavian Airlines implemented Amadeus Altea Departure Control, an Airline Departure Control application that centralized core departure operations. The deployment focused on passenger processing workflows and operational control points that sit at the gate and check-in interface, linking boarding, seat assignment, baggage reconciliation and load control to a single platform. Amadeus Altea Departure Control was configured to support both agent-assisted and self-service check-in workflows, boarding pass issuance, automated seat inventory handling and baggage tag reconciliation. The implementation emphasized standardization of operational modules common to Airline Departure Control, including passenger check-in orchestration, boarding sequencing and day-of-operation re-accommodation logic. The solution was integrated at the system level with reservations, inventory and revenue management functions to enable more precise offer delivery and fare packaging decisions, and it interfaced with customer facing check-in channels and ground operations. Operational coverage included airport front-line teams and the revenue management and customer experience functions responsible for packaging and selling ancillary products. Governance centered on aligning departure control processes with commercial pricing and offer strategies, enabling the carrier to optimize fare structures and present tailored offers. The program aimed to maximize the revenue potential of every seat while enhancing the customer experience by delivering the right product to the right customer at the right time, using the Amadeus Altea Departure Control platform to operationalize that objective.
Swissport UK Transportation 6412 $158M United Kingdom Amadeus IT Group Amadeus Altea Departure Control Airport Management 2013 n/a
In 2013 Swissport UK deployed Amadeus Altea Departure Control to standardize airline departure and check-in operations across its United Kingdom ground handling services. Amadeus Altea Departure Control was implemented as the primary Airline Departure Control application to support passenger processing at ticket counters and gate counters for both domestic and international flights. The implementation configured core Airline Departure Control capabilities including passenger check-in, verification of tickets and passports, gate counter processing, baggage check-in, and the production of required business documentation. Operational workflows embedded functions to reschedule passengers following flight interruptions, document international departures, assist unaccompanied minors, and manage absent baggage cases, aligning passenger services and baggage operations with airline departure procedures. Amadeus Altea Departure Control operated alongside Max Check in systems as part of the check-in ecosystem, with deployments focused on ticket and gate counter systems used by frontline agents. The system supported the interactions between passenger services teams and ground handling operations, ensuring that departure document verification and gate processing were coordinated for arriving and departing flights within Swissport UK. Operational governance centered on procedure driven agent workflows for greeting and checking in passengers, documenting international departures, and producing business records required by airlines and regulators. These operational processes reflected explicit role level tasks such as assisting passengers, verifying departure documents, and handling special cases including unaccompanied minors and absent baggage, embedding Amadeus Altea Departure Control into Swissport UK passenger service and baggage handling routines.
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Buyer Intent: Companies Evaluating Amadeus Altea Departure Control

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Amadeus Altea Departure Control. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Amadeus Altea Departure Control for Airport Management include:

  1. Cathay Pacific, a Hong Kong based Transportation organization with 30100 Employees
  2. Daifuku Oceania, a New Zealand based Manufacturing company with 529 Employees

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FAQ - APPS RUN THE WORLD Amadeus Altea Departure Control Coverage

Amadeus Altea Departure Control is a Airport Management solution from Amadeus IT Group.

Companies worldwide use Amadeus Altea Departure Control, from small firms to large enterprises across 21+ industries.

Organizations such as Scandinavian Airlines, Swissport UK and Qantas - Los Angeles Airport are recorded users of Amadeus Altea Departure Control for Airport Management.

Companies using Amadeus Altea Departure Control are most concentrated in Transportation, with adoption spanning over 21 industries.

Companies using Amadeus Altea Departure Control are most concentrated in Sweden, United Kingdom and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Amadeus Altea Departure Control across Americas, EMEA, and APAC.

Companies using Amadeus Altea Departure Control range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 66.67%, and global enterprises with 10,000+ employees - 0%.

Customers of Amadeus Altea Departure Control include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Amadeus Altea Departure Control customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Airport Management.