List of Amadeus GDS Customers
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Since 2010, our global team of researchers has been studying Amadeus GDS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Amadeus GDS for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Amadeus GDS for Reservation and Booking Management include: Ultimate Fighting Championship, a United States based Leisure and Hospitality organisation with 3000 employees and revenues of $1.14 billion, TAFE SA, a Australia based Education organisation with 1950 employees and revenues of $202.0 million and many others.
Contact us if you need a completed and verified list of companies using Amadeus GDS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Amadeus GDS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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TAFE SA | Education | 1950 | $202M | Australia | Amadeus IT Group | Amadeus GDS | Reservation and Booking Management | 2019 | n/a |
In 2019 TAFE SA deployed Amadeus GDS to centralize and standardize institutional travel booking and reservations. This implementation is recorded under the Apps Category .
Procurement and operational context for the Amadeus GDS deployment is tied to a travel management services contract held with QBT Travel Pty Ltd under Public Authority Procurement SA Reference SP-1696. The contract was executed on 16 Nov 2018 with a start date of 1 Feb 2019, initial expiry of 30 Jan 2022, two exercised one year extension options to 31 Jan 2024, and a subsequent 14 month extension taking final completion to 31 Mar 2025, with a total contracted value including GST of $95,670,000.
Amadeus GDS was configured to deliver standard global distribution system functions aligned to travel management use cases, including inventory and availability access, fare shopping and pricing, passenger name record creation and management, booking and ticketing workflows, and itinerary issuance. The Amadeus GDS implementation supports booking orchestration and reservation lifecycle management consistent with travel management services provided by QBT Travel Pty Ltd.
Governance and operational coverage are defined through the statewide procurement agreement with QBT, which serves as the contracted travel management provider for TAFE SA staff travel across the institution. Contract documentation includes formal variations and extension approvals, and procurement contacts and freedom of information points are recorded in the contract attachments for compliance and audit traceability.
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Ultimate Fighting Championship | Leisure and Hospitality | 3000 | $1.1B | United States | Amadeus IT Group | Amadeus GDS | Reservation and Booking Management | 2022 | n/a |
In 2022, Ultimate Fighting Championship implemented Amadeus GDS to support Travel booking for event and corporate travel management. Ultimate Fighting Championship uses Amadeus GDS for Travel booking to manage reservations, arrivals and departures, and VIP executive travel for athletes, coaches and managers.
The deployment leverages core global distribution system capabilities including reservation and itinerary management, fare booking and ticketing, Passenger Name Record management, and inventory coordination for air, hotel and ground transportation. Configuration emphasized event-centric workflows such as hotel rooming lists, ground transportation manifests, arrivals and departures scheduling, layered travel approvals, and end to end ticketing and financial coding processes. Back-office configuration includes ticketing controls, financial coding standards and monthly reconciliation workflows for hotels, rental cars, car services and other travel charges.
Amadeus GDS is operationally linked with Concur to orchestrate travel approvals and booking flow, allowing travel specialists to complete reservations through Concur with ticketing and back-office handoffs into UFC finance processes. Operational scope covers weekly assigned events and non-event corporate travel supporting the Operations Team and travel specialists based in Las Vegas, with roles that include project management for arrivals and departures and white glove VIP arrangements. Governance and process changes focused on formalized approval workflows, reconciled financial coding, travel specialist led training, and real time monitoring of weather and news to assist travelers with operational disruptions.
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Buyer Intent: Companies Evaluating Amadeus GDS
- Telkom Indonesia, a Indonesia based Communications organization with 19712 Employees
- Cardinal Capital Management, a Canada based Banking and Financial Services company with 84 Employees
- Samsung Electronics, a South Korea based Manufacturing organization with 262647 Employees
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