List of AmdocsONE Customers
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Since 2010, our global team of researchers has been studying AmdocsONE customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased AmdocsONE for OSS/BSS from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using AmdocsONE for OSS/BSS include: Vodafone Idea (Vi), a India based Communications organisation with 9670 employees and revenues of $5.03 billion, Orange Espagne S.A.U, a Spain based Communications organisation with 5400 employees and revenues of $4.87 billion, Altice Portugal, a Portugal based Media organisation with 10000 employees and revenues of $4.00 billion, Xl Axiata Indonesia, a Indonesia based Communications organisation with 2159 employees and revenues of $2.29 billion, NetLink Management, a Singapore based Communications organisation with 350 employees and revenues of $47.0 million and many others.
Contact us if you need a completed and verified list of companies using AmdocsONE, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The AmdocsONE customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Altice Portugal | Media | 10000 | $4.0B | Portugal | Amdocs | AmdocsONE | OSS/BSS | 2019 | n/a |
In 2019 Altice Portugal implemented AmdocsONE from Amdocs as an ERP Services and Operations deployment to centralise, automate and digitise operations across its wireless, wireline, broadband Internet and television lines of business. The AmdocsONE implementation targeted both consumer and enterprise customers and was executed using open, modular solutions drawn from the AmdocsONE portfolio to enable consistent process orchestration across product and service lifecycles.
The deployment focused on core functional modules and workflows including product definition, lead management, enterprise price configuration, order entry and billing, aligning with typical ERP Services and Operations capabilities such as catalog management, pricing configuration and order orchestration. Configuration work emphasized automation of order and billing flows and consolidation of product and price catalogs to reduce manual handoffs between commercial and operations teams.
Operational scope covered commercial, product, order management and billing functions across Altice Portugal’s national footprint, integrating processes for both consumer and enterprise segments and for fixed and mobile service lines. Governance and rollout were framed around Amdocs’ business value driven approach focused on customer experience, with Altice Portugal stating the program would help deliver simplicity for customers and enable faster introduction of new services using the AmdocsONE platform.
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NetLink Management | Communications | 350 | $47M | Singapore | Amdocs | AmdocsONE | OSS/BSS | 2017 | n/a |
In 2017, NetLink Management implemented AmdocsONE as an ERP Services and Operations solution to provision a next generation business and operations support system for Singapore's nationwide fiber network. AmdocsONE was scoped to automate order management, service design and delivery processes, and service assurance for NetLink Management's broadband service provider customers.
The implementation deployed AmdocsONE modules including an online customer portal, billing, order orchestration, service order management, workforce management, and service assurance, each configured to support end to end service lifecycle workflows. Configuration emphasized orchestration of service orders and automation of delivery and fault repair workflows to reduce manual handoffs and accelerate provisioning.
Amdocs served as solution provider and prime systems integrator under a multi year contract, integrating multiple third party software and hardware components and delivering maintenance and support. Operational coverage targeted IT and operations functions that support the Next Generation Nationwide Broadband Network across Singapore, with the platform positioned as the primary ordering and assurance channel for broadband service providers.
Governance included prime integration accountability and multi year support arrangements, accompanied by process redesign to centralize order orchestration and service assurance workflows. The stated objectives for AmdocsONE included accelerating fiber connectivity delivery, enabling quicker fault repairs, and simplifying the ordering experience for broadband service providers.
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Orange Espagne S.A.U | Communications | 5400 | $4.9B | Spain | Amdocs | AmdocsONE | OSS/BSS | 2020 | n/a |
In 2020, Orange Espagne S.A.U deployed AmdocsONE in the ERP Services and Operations category. The engagement used AmdocsONE as a cloud native, modular and open set of offerings to support operational needs for Orange Spain's communications business.
AmdocsONE was provisioned on AWS to deliver capabilities focused on customer experience, smart monetization and faster service delivery, aligning with ERP Services and Operations functional workflows. The implementation emphasizes modular portfolio pieces that can be upgraded in shorter intervals, enabling Orange IT to iterate components more frequently to meet evolving business requirements.
Operational coverage centers on monetization, service delivery and customer operations within Orange Espagne S.A.U, with governance oriented around modular release cadence and portfolio configuration controls. The vendor statement highlights outcomes of improved customer experience, smart monetization and faster service delivery as the primary benefits of the AmdocsONE deployment on AWS.
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Communications | 9670 | $5.0B | India | Amdocs | AmdocsONE | OSS/BSS | 2019 | n/a |
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Communications | 2159 | $2.3B | Indonesia | Amdocs | AmdocsONE | OSS/BSS | 2019 | n/a |
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Buyer Intent: Companies Evaluating AmdocsONE
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