List of Amex GBT Egencia Customers
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Since 2010, our global team of researchers has been studying Amex GBT Egencia customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Amex GBT Egencia for Travel Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Amex GBT Egencia for Travel Management include: Reckitt Benckiser, a United Kingdom based Consumer Packaged Goods organisation with 37900 employees and revenues of $19.45 billion, Expedia, a United States based Professional Services organisation with 16500 employees and revenues of $13.69 billion, Coca-Cola Consolidated, a United States based Consumer Packaged Goods organisation with 15000 employees and revenues of $6.20 billion, OTR Group, a Australia based Retail organisation with 6500 employees and revenues of $2.81 billion, Rotork, a United Kingdom based Manufacturing organisation with 3500 employees and revenues of $1.02 billion and many others.
Contact us if you need a completed and verified list of companies using Amex GBT Egencia, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Coca-Cola Consolidated | Consumer Packaged Goods | 15000 | $6.2B | United States | American Express Global Business Travel | Amex GBT Egencia | Travel Management | 2019 | n/a | In 2019, Coca-Cola Consolidated implemented Amex GBT Egencia for Business Travel, beginning the engagement in October 2019 and completing the implementation in a 12 week rollout across the United States. The deployment consolidated booking and reporting touchpoints to modernize the company travel program and accelerate online adoption. Configuration work focused on Egencia’s change management and reporting capabilities, with functional emphasis on online booking workflows, traveler engagement processes, and spend control configurations. Implementation activities included policy configuration, user onboarding programs, and deployment of reporting dashboards to support procurement and travel program stewardship. Operational coverage targeted Coca-Cola Consolidated’s United States travel operations and impacted corporate travel coordinators, frequent travelers, and procurement stakeholders. Amex GBT Egencia was positioned as the primary Business Travel application for booking, itinerary management, and centralized spend visibility. Governance changes emphasized centralized travel policy enforcement and program-level reporting, using Egencia’s change management to drive user adoption. The 12 week rollout and subsequent reporting capabilities delivered increased online adoption, higher traveler engagement, and improved spend control as stated by the program notes. | |
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Expedia | Professional Services | 16500 | $13.7B | United States | American Express Global Business Travel | Amex GBT Egencia | Travel Management | 2019 | n/a | In 2019 Expedia Group centralized its global corporate travel on Amex GBT Egencia, consolidating fragmented points of sale from 65 to 25 and asserting a single platform for travel procurement. The Apps Category "" was the designated classification for the implementation and Amex GBT Egencia was explicitly restated as the deployed application name. The implementation focused on core travel management capabilities within Amex GBT Egencia, including negotiated hotel rate program configuration, unused ticket tracking, and analytics-driven reporting. Configuration work emphasized policy controls, rate program entitlements, and consolidated booking and reporting workflows to support procurement and travel operations. Integrations were executed with Expedia Group HR and personnel systems to centralize traveler profiles and improve traveler safety and visibility across regions, enabling consolidated traveler data for duty of care and booking compliance. Operational coverage for the rollout was global and aligned with procurement and travel program governance, linking centralized booking channels with company policies and negotiated supplier contracts. Governance changes included centralizing travel program management and reducing local point of sale fragmentation, with revised workflow ownership between travel procurement, HR, and finance. The implementation produced analytics-driven savings and travel management outcomes, with $7M in travel management savings reported for 2019, and maintained a focus on ongoing rate program management and unused ticket reconciliation. | |
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OTR Group | Retail | 6500 | $2.8B | Australia | American Express Global Business Travel | Amex GBT Egencia | Travel Management | 2023 | n/a | In 2023 Viva Energy implemented Amex GBT Egencia as a Business Travel Management solution to centralize corporate travel operations and support a rapid increase in domestic travel demand. The program was scoped company wide to prioritize an intuitive online booking platform, elevated support for complex offline bookings, dedicated account management, and alignment with enterprise sustainability goals. The implementation covered configuration of traveller profiles, comprehensive but flexible travel policy settings, and guidance on payment forms, with account management and implementation teams handling onboarding and change management activities. Amex GBT Egencia provided near real time data and reporting dashboards, enabling standard monthly analytics reports and visibility into booking behaviour and emissions related to business travel. Operational coverage emphasized online adoption and traveller experience, reporting a 96% online booking rate and a 90% customer satisfaction score among travellers, demonstrating strong end user uptake and channel shift to self‑service booking. Strategic account management delivered insights used by procurement and travel leadership to review travel spend and identify policy and sourcing opportunities. Governance changes centered on centralized reporting, monthly analytics distribution, and ongoing account manager support to optimize policy and programme performance. Financial outcomes cited in the implementation notes include savings quantified in the hundreds of thousands of dollars, and sustainability monitoring used Egencia reporting to gauge progress against long term net zero objectives. | |
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Consumer Packaged Goods | 37900 | $19.4B | United Kingdom | American Express Global Business Travel | Amex GBT Egencia | Travel Management | 2023 | n/a |
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Manufacturing | 3500 | $1.0B | United Kingdom | American Express Global Business Travel | Amex GBT Egencia | Travel Management | 2017 | n/a |
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Buyer Intent: Companies Evaluating Amex GBT Egencia
- University of Tennessee, a United States based Education organization with 8110 Employees
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