List of AMEX Global Business Travel Customers
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Since 2010, our global team of researchers has been studying AMEX Global Business Travel customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased AMEX Global Business Travel for Travel Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using AMEX Global Business Travel for Travel Management include: Citigroup, a United States based Banking and Financial Services organisation with 230000 employees and revenues of $81.09 billion, Air Canada, a Canada based Transportation organisation with 37200 employees and revenues of $16.24 billion, TPG Telecom, a Australia based Communications organisation with 3300 employees and revenues of $3.63 billion, Rothschild & Co, a France based Banking and Financial Services organisation with 4600 employees and revenues of $3.10 billion, International Air Transport Association, a Canada based Transportation organisation with 1400 employees and revenues of $310.0 million and many others.
Contact us if you need a completed and verified list of companies using AMEX Global Business Travel, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The AMEX Global Business Travel customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Air Canada | Transportation | 37200 | $16.2B | Canada | American Express Global Business Travel | AMEX Global Business Travel | Travel Management | 2021 | n/a |
In 2021, Air Canada selected AMEX Global Business Travel as its employee global travel booking tool and travel management provider. The agreement went into effect in June 2021 and specifically cited AMEX Global Business Travel’s Neo booking platform as a key factor to optimize employee bookings and duty of care. AMEX Global Business Travel was engaged to deliver hotel and ground-transportation bookings, hotel consulting, and meetings and events services under the contract.
Implementation centered on deploying the Neo booking platform to consolidate employee booking workflows and duty of care visibility, embedding vendor managed booking and itinerary management capabilities. Functional modules and capabilities implemented included hotel reservation workflows, ground transportation booking flows, meetings and events management, and hotel consulting service delivery aligned to corporate travel policy.
Operational scope covered global employee travel and positioned AMEX Global Business Travel as the primary travel management provider for Air Canada, with governance focused on duty of care instrumentation through Neo and operational coordination between travel management and corporate travel policy teams.
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Citigroup | Banking and Financial Services | 230000 | $81.1B | United States | American Express Global Business Travel | AMEX Global Business Travel | Travel Management | 2023 | n/a |
In 2023, Citigroup selected AMEX Global Business Travel as its new primary supplier of travel management services, consolidating U.S.-booked air under Amex GBT. The AMEX Global Business Travel deployment addresses Travel Management Services by centralizing travel management company services and standardizing booking workflows for U.S. air travel.
The implementation went live in 2023 to provide booking and sustainability reporting at the point of booking, embedding reporting capabilities into the booking workflow and the travel procurement lifecycle. AMEX Global Business Travel was configured to surface sustainability metrics during flight selection and to serve as the central booking conduit for corporate travel teams, reflecting enterprise travel management functionality.
Operational coverage is focused on U.S.-booked air, with the platform orchestrated to support corporate travel management, procurement oversight, and sustainability reporting processes across Citigroup travel operations. Governance was adjusted to centralize TMC services under Amex GBT and to realign booking approval and reporting workflows to operate at the point of booking.
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International Air Transport Association | Transportation | 1400 | $310M | Canada | American Express Global Business Travel | AMEX Global Business Travel | Travel Management | 2015 | n/a |
In 2015, International Air Transport Association implemented AMEX Global Business Travel for Corporate Travel Management. The program went live in 2015 to centralize travel fulfillment and reporting across Switzerland, Canada and regional offices, positioning AMEX Global Business Travel as the primary corporate travel management application for IATA.
The deployment included a custom offline servicing platform and management information capabilities, with inferred use of online booking and fulfillment tools consistent with corporate travel management services. Functional scope emphasized booking fulfillment, offline agent servicing workflows, and consolidated management reporting, aligning operations with travel procurement and duty of care procedures.
Operational coverage extended to IATA regional offices with centralized reporting to support vendor management and duty of care obligations. Rollout delivered centralized travel fulfillment and reporting in 2015, establishing governance around travel booking fulfillment and management information, without specific third party system integrations disclosed.
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Banking and Financial Services | 4600 | $3.1B | France | American Express Global Business Travel | AMEX Global Business Travel | Travel Management | 2020 | n/a |
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Communications | 3300 | $3.6B | Australia | American Express Global Business Travel | AMEX Global Business Travel | Travel Management | 2015 | n/a |
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Buyer Intent: Companies Evaluating AMEX Global Business Travel
- UWC South East Asia, a Singapore based Education organization with 980 Employees
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