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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of ANCILE uPerform Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Applied Industrial Technologies Distribution 6549 $4.5B United States uPerform ANCILE uPerform Digital Adoption 2015 n/a
In 2015, Applied Industrial Technologies deployed ANCILE uPerform as a Training Platform to strengthen performance support and process documentation within its corporate Learning and Development function. The initiative centered on using ANCILE uPerform to capture, publish, and maintain step by step process documentation and contextual learning content for frontline and corporate employees, with a focus on embedding performance support into daily workflows. ANCILE uPerform was configured to support content authoring and maintenance of performance support artifacts, including process documentation, job aids, and recorded learning assets. Content creation workflows incorporated Camtasia for screen recordings and video capture, and learning materials were versioned and organized to align with instructor led training needs managed by the L&D team. The ANCILE uPerform deployment operated in conjunction with the organization’s SuccessFactors LMS implementation, with ANCILE uPerform delivering in application performance support and process documentation while SuccessFactors handled LMS administration, scheduled instructor led offerings, assignment profiles, and centralized reporting. Operational coverage included the corporate L&D Training Department based in Cleveland, Ohio and extended support services to corporate employees for system access, troubleshooting, and end user functionality. Governance and operational ownership rested with the Learning and Development team, which maintained process documentation in ANCILE uPerform, coordinated with area leaders for instructor led training logistics, managed training equipment inventory, and provided bilingual content where required. The implementation emphasized structured content lifecycle management, ongoing administration of performance support materials, and procedural documentation as core governance activities.
Avalon Consulting, LLC Professional Services 100 $8M United States uPerform ANCILE uPerform Digital Adoption 2012 n/a
In 2012, Avalon Consulting, LLC implemented ANCILE uPerform as its Training Platform to develop, edit, and deliver online training courses for its consulting organization. Avalon used ANCILE uPerform to centralize content authoring and course publishing, enabling subject matter experts to produce task oriented learning materials, procedural documentation, and job aids for consultant onboarding and continuous learning. ANCILE uPerform was configured to support content authoring, template driven publishing, topic based micro content, and integrated performance support, and Avalon used these capabilities to create and maintain course modules and procedural guides. Governance was applied through content lifecycle controls, versioning, and review workflows to manage edits and updates, and the implementation aligned the Training Platform with learning and development and onboarding processes across the firm.
Becton Dickinson Healthcare 72000 $21.8B United States uPerform ANCILE uPerform Digital Adoption 2011 n/a
In 2011, Becton Dickinson implemented ANCILE uPerform as a Training Platform to support a global SAP rollout. The deployment was led by the Training Division and used ANCILE uPerform for end user training content development and in application guidance across SAP functional modules. ANCILE uPerform was configured to provide structured content authoring, simulation capture of SAP transactions, interactive task guides, contextual help, and multi format publishing for elearning and knowledge base distribution. The implementation emphasized templated documentation, version control for training artifacts, and packaging for LMS ingestion and classroom materials to standardize training deliverables. Integration work focused on embedding ANCILE uPerform material into the SAP user experience and aligning content delivery with the global SAP cutover schedule. Governance was centralized within the Training Division with documented authoring workflows, localization processes for regional teams, and release coordination tied to SAP change control, and an IT Training Specialist supported ongoing content maintenance throughout the program.
Estee Lauder Brasil Retail 400 $50M Brazil uPerform ANCILE uPerform Digital Adoption 2007 n/a
In 2007, Estee Lauder Brasil implemented ANCILE uPerform as a Digital Adoption platform to centralize training, documentation, and context-sensitive help for SAP end users. Estee Lauder Brasil ANCILE uPerform Digital Adoption workstreams focused on large scale authoring and content delivery to support instructor led classes and eLearning across retail operations. The implementation produced 2,500 step by step uPerform work instructions and simulations, 1,200 quick reference guides, and 388 PowerPoint presentations used in more than 300 instructor led classes and 60 eLearning courses. ANCILE uPerform authoring governance included training over 250 new authors and eight administrators, standardizing advanced uPerform templates to improve author efficiency and end user experience, and executing five application upgrades while virtualizing and moving uPerform servers to the cloud. ANCILE uPerform was integrated with SAP through context sensitive help and extended via a SAP Solution Manager Adapter, enabling faster Business Process Procedure creation and centralized documentation linkage to Solution Manager. The implementation also integrated Google Analytics with the uPerform documentation website to track end user usage, and originated methods to record mobile applications including Fiori and Concur using ANCILE uPerform. Operational scope encompassed the creation and maintenance of two SAP training environment landscapes covering BW, CRM, DWM, ECC, SCM, SRM and BI NetWeaver Portals to support 12 go lives. Cloud migration of training environments and virtualization efforts reduced hardware spend and cut consultant effort for exercise data maintenance by half. Training governance included management of 130 training coordinators and 2,100 power user trainers worldwide, a train the trainer program for onboarding, a policy designating power users as first level support which reduced SAP related help desk tickets by 20 percent, and delivery of an online Security Weaver course for approvals of SAP user requests. The program also managed SABA learning management system implementation to deliver eLearning where required and leveraged ANCILE uPerform functionality to eliminate the need for an LMS in other scenarios, producing an explicit annual savings reported in program documentation.
Freeport‑McMoRan Oil, Gas and Chemicals 28500 $7.6B United States uPerform ANCILE uPerform Digital Adoption 2012 n/a
In 2012, Freeport McMoRan expanded ANCILE uPerform as its Digital Adoption platform and coordinated an upgrade of uPerform from version 2.1 to 4.1 to standardize training delivery across SAP landscapes. The engagement was led by the SAP Training Lead who directed a team of training developers to build a comprehensive curriculum and a training strategy for enterprise SAP use cases. The implementation focused on instructor led training content and courseware development, with ANCILE uPerform used to author, manage, and publish ILT materials and job aids. Training materials were developed for SAP SCM, FICO, HCM, Maintenance and Enterprise Portal covering both Manager Self Service and Employee Self Service, reflecting a curriculum aligned to transactional and role based workflows. Operational coverage targeted business functions within supply chain, finance, human resources and maintenance, with uPerform content mapped to SAP process steps and Enterprise Portal screens. QA practices were applied to training artifacts to ensure content accuracy and consistency across modules, and the upgrade coordination to uPerform 4.1 was managed as part of the governance activities. Governance and process changes centered on a centralized training curriculum, QA sign off for published content, and coordinated rollout sequencing for ILT deliveries. The narrative documents the use of ANCILE uPerform for Digital Adoption in support of SAP functional training, the upgrade path from 2.1 to 4.1, and the institutionalization of curriculum and QA processes.
Healthcare 16000 $3.0B United States uPerform ANCILE uPerform Digital Adoption 2015 n/a
Oil, Gas and Chemicals 347362 $112.6B India uPerform ANCILE uPerform Digital Adoption 2011 n/a
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FAQ - APPS RUN THE WORLD ANCILE uPerform Coverage

ANCILE uPerform is a Digital Adoption solution from uPerform.

Companies worldwide use ANCILE uPerform, from small firms to large enterprises across 21+ industries.

Organizations such as Reliance Industries, Becton Dickinson, Freeport‑McMoRan, Applied Industrial Technologies and HonorHealth are recorded users of ANCILE uPerform for Digital Adoption.

Companies using ANCILE uPerform are most concentrated in Oil, Gas and Chemicals, Healthcare and Distribution, with adoption spanning over 21 industries.

Companies using ANCILE uPerform are most concentrated in India and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ANCILE uPerform across Americas, EMEA, and APAC.

Companies using ANCILE uPerform range from small businesses with 0-100 employees - 14.29%, to mid-sized firms with 101-1,000 employees - 14.29%, large organizations with 1,001-10,000 employees - 14.29%, and global enterprises with 10,000+ employees - 57.14%.

Customers of ANCILE uPerform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified ANCILE uPerform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Digital Adoption.