List of ANCILE uPerform Customers
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Since 2010, our global team of researchers has been studying ANCILE uPerform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ANCILE uPerform for Digital Adoption from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ANCILE uPerform for Digital Adoption include: Reliance Industries, a India based Oil, Gas and Chemicals organisation with 347362 employees and revenues of $112.58 billion, Becton Dickinson, a United States based Healthcare organisation with 72000 employees and revenues of $21.80 billion, Freeport‑McMoRan, a United States based Oil, Gas and Chemicals organisation with 28500 employees and revenues of $7.58 billion, Applied Industrial Technologies, a United States based Distribution organisation with 6549 employees and revenues of $4.50 billion, HonorHealth, a United States based Healthcare organisation with 16000 employees and revenues of $3.00 billion and many others.
Contact us if you need a completed and verified list of companies using ANCILE uPerform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The ANCILE uPerform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Applied Industrial Technologies | Distribution | 6549 | $4.5B | United States | uPerform | ANCILE uPerform | Digital Adoption | 2015 | n/a |
In 2015, Applied Industrial Technologies deployed ANCILE uPerform as a Training Platform to strengthen performance support and process documentation within its corporate Learning and Development function. The initiative centered on using ANCILE uPerform to capture, publish, and maintain step by step process documentation and contextual learning content for frontline and corporate employees, with a focus on embedding performance support into daily workflows.
ANCILE uPerform was configured to support content authoring and maintenance of performance support artifacts, including process documentation, job aids, and recorded learning assets. Content creation workflows incorporated Camtasia for screen recordings and video capture, and learning materials were versioned and organized to align with instructor led training needs managed by the L&D team.
The ANCILE uPerform deployment operated in conjunction with the organization’s SuccessFactors LMS implementation, with ANCILE uPerform delivering in application performance support and process documentation while SuccessFactors handled LMS administration, scheduled instructor led offerings, assignment profiles, and centralized reporting. Operational coverage included the corporate L&D Training Department based in Cleveland, Ohio and extended support services to corporate employees for system access, troubleshooting, and end user functionality.
Governance and operational ownership rested with the Learning and Development team, which maintained process documentation in ANCILE uPerform, coordinated with area leaders for instructor led training logistics, managed training equipment inventory, and provided bilingual content where required. The implementation emphasized structured content lifecycle management, ongoing administration of performance support materials, and procedural documentation as core governance activities.
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Avalon Consulting, LLC | Professional Services | 100 | $8M | United States | uPerform | ANCILE uPerform | Digital Adoption | 2012 | n/a |
In 2012, Avalon Consulting, LLC implemented ANCILE uPerform as its Training Platform to develop, edit, and deliver online training courses for its consulting organization. Avalon used ANCILE uPerform to centralize content authoring and course publishing, enabling subject matter experts to produce task oriented learning materials, procedural documentation, and job aids for consultant onboarding and continuous learning.
ANCILE uPerform was configured to support content authoring, template driven publishing, topic based micro content, and integrated performance support, and Avalon used these capabilities to create and maintain course modules and procedural guides. Governance was applied through content lifecycle controls, versioning, and review workflows to manage edits and updates, and the implementation aligned the Training Platform with learning and development and onboarding processes across the firm.
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Becton Dickinson | Healthcare | 72000 | $21.8B | United States | uPerform | ANCILE uPerform | Digital Adoption | 2011 | n/a |
In 2011, Becton Dickinson implemented ANCILE uPerform as a Training Platform to support a global SAP rollout. The deployment was led by the Training Division and used ANCILE uPerform for end user training content development and in application guidance across SAP functional modules.
ANCILE uPerform was configured to provide structured content authoring, simulation capture of SAP transactions, interactive task guides, contextual help, and multi format publishing for elearning and knowledge base distribution. The implementation emphasized templated documentation, version control for training artifacts, and packaging for LMS ingestion and classroom materials to standardize training deliverables.
Integration work focused on embedding ANCILE uPerform material into the SAP user experience and aligning content delivery with the global SAP cutover schedule. Governance was centralized within the Training Division with documented authoring workflows, localization processes for regional teams, and release coordination tied to SAP change control, and an IT Training Specialist supported ongoing content maintenance throughout the program.
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Estee Lauder Brasil | Retail | 400 | $50M | Brazil | uPerform | ANCILE uPerform | Digital Adoption | 2007 | n/a |
In 2007, Estee Lauder Brasil implemented ANCILE uPerform as a Digital Adoption platform to centralize training, documentation, and context-sensitive help for SAP end users. Estee Lauder Brasil ANCILE uPerform Digital Adoption workstreams focused on large scale authoring and content delivery to support instructor led classes and eLearning across retail operations.
The implementation produced 2,500 step by step uPerform work instructions and simulations, 1,200 quick reference guides, and 388 PowerPoint presentations used in more than 300 instructor led classes and 60 eLearning courses. ANCILE uPerform authoring governance included training over 250 new authors and eight administrators, standardizing advanced uPerform templates to improve author efficiency and end user experience, and executing five application upgrades while virtualizing and moving uPerform servers to the cloud.
ANCILE uPerform was integrated with SAP through context sensitive help and extended via a SAP Solution Manager Adapter, enabling faster Business Process Procedure creation and centralized documentation linkage to Solution Manager. The implementation also integrated Google Analytics with the uPerform documentation website to track end user usage, and originated methods to record mobile applications including Fiori and Concur using ANCILE uPerform.
Operational scope encompassed the creation and maintenance of two SAP training environment landscapes covering BW, CRM, DWM, ECC, SCM, SRM and BI NetWeaver Portals to support 12 go lives. Cloud migration of training environments and virtualization efforts reduced hardware spend and cut consultant effort for exercise data maintenance by half. Training governance included management of 130 training coordinators and 2,100 power user trainers worldwide, a train the trainer program for onboarding, a policy designating power users as first level support which reduced SAP related help desk tickets by 20 percent, and delivery of an online Security Weaver course for approvals of SAP user requests. The program also managed SABA learning management system implementation to deliver eLearning where required and leveraged ANCILE uPerform functionality to eliminate the need for an LMS in other scenarios, producing an explicit annual savings reported in program documentation.
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Freeport‑McMoRan | Oil, Gas and Chemicals | 28500 | $7.6B | United States | uPerform | ANCILE uPerform | Digital Adoption | 2012 | n/a |
In 2012, Freeport McMoRan expanded ANCILE uPerform as its Digital Adoption platform and coordinated an upgrade of uPerform from version 2.1 to 4.1 to standardize training delivery across SAP landscapes. The engagement was led by the SAP Training Lead who directed a team of training developers to build a comprehensive curriculum and a training strategy for enterprise SAP use cases.
The implementation focused on instructor led training content and courseware development, with ANCILE uPerform used to author, manage, and publish ILT materials and job aids. Training materials were developed for SAP SCM, FICO, HCM, Maintenance and Enterprise Portal covering both Manager Self Service and Employee Self Service, reflecting a curriculum aligned to transactional and role based workflows.
Operational coverage targeted business functions within supply chain, finance, human resources and maintenance, with uPerform content mapped to SAP process steps and Enterprise Portal screens. QA practices were applied to training artifacts to ensure content accuracy and consistency across modules, and the upgrade coordination to uPerform 4.1 was managed as part of the governance activities.
Governance and process changes centered on a centralized training curriculum, QA sign off for published content, and coordinated rollout sequencing for ILT deliveries. The narrative documents the use of ANCILE uPerform for Digital Adoption in support of SAP functional training, the upgrade path from 2.1 to 4.1, and the institutionalization of curriculum and QA processes.
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Healthcare | 16000 | $3.0B | United States | uPerform | ANCILE uPerform | Digital Adoption | 2015 | n/a |
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Oil, Gas and Chemicals | 347362 | $112.6B | India | uPerform | ANCILE uPerform | Digital Adoption | 2011 | n/a |
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Buyer Intent: Companies Evaluating ANCILE uPerform
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