AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of Approved Contact Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Crexendo Communications 121 $28M United States Approved Contact Approved Contact Marketing Automation 2025 n/a
In 2025, Crexendo integrated Approved Contact into its NetSapiens unified communications ecosystem, Apps Category . The Approved Contact integration embedded AI-powered, vCon enabled texting to deliver compliant SMS/MMS, archiving, and analytics for Crexendo service-provider customers in the United States. The project specifically targeted customer-communication and marketing and contact-center workflows as primary operational use cases. Approved Contact was configured to provide core functional modules including compliant SMS and MMS messaging, automated 10DLC registration, compliance-ready message archiving, and analytics with AI-driven insights. The narrative and announcement support the inclusion of an AI insights capability as part of the analytics module, this module usage is inferred from the vendor disclosure. Technical configuration emphasized message ingestion, archival indexing, and analytics pipelines consistent with messaging and contact-center operational patterns. The integration connected Approved Contact to Crexendo’s NetSapiens unified communications stack to enable messaging alongside voice and session services, with deployment scoped to service-provider customers across the United States. Governance workstreams centered on regulatory compliance and 10DLC registration workflows to ensure message deliverability and archive retention, aligning operational processes in customer-communication and marketing and contact-center teams.
Microsoft Professional Services 228000 $320.0B United States Approved Contact Approved Contact Marketing Automation 2019 n/a
In 2019, Microsoft enabled the Approved Contact solution through Microsoft AppSource when Approved Contact published a calendar scheduling bot and Teams texting applications to reach Microsoft 365 and Teams customers. The Apps Category is . The implementation centered on two distinct functional components, the calendar scheduling bot and a Teams texting integration, with configuration focused on in-chat scheduling workflows and threaded customer-communication capabilities inside Teams. Approved Contact provided the calendar bot interface for meeting orchestration and a texting module for outbound and inbound messaging inside Teams, aligning with typical marketplace app capabilities for scheduling and customer engagement. Deployment and operational coverage were channel oriented, with Approved Contact distributed via Microsoft AppSource to Microsoft 365 and Teams customers as a marketplace offering, enabling marketing and customer-communication workloads within the Teams ecosystem. Microsoft reported strong adoption and download activity for the calendar scheduling bot, indicating marketplace traction and usage among AppSource customers.
Netsapiens Distribution 40 $5M United States Approved Contact Approved Contact Marketing Automation 2025 n/a
In 2025, Netsapiens integrated Approved Contact with the NetSapiens platform, announced via Crexendo. The Apps Category "" and the Approved Contact integration enable service providers in the United States to send and receive permissioned SMS and MMS inside unified communications workflows, improving marketing, contact-center and customer-communication processes. The implementation configures Approved Contact messaging, compliance and analytics capabilities to operate alongside NetSapiens SMS and UC module functionality as inferred from the 2025 press announcement. Deployed functional components include permissioned SMS/MMS routing, compliance-ready archiving for message preservation, and messaging analytics tied to UC session context to support contact-center and marketing workflows. Integrations concentrate on the NetSapiens platform, enabling in-session message exchange within UC workflows and contact-center routing while surfacing archived message artifacts and analytics for downstream consumption. Operational coverage is focused on United States service provider deployments and impacts marketing operations, contact-center agents and customer communications teams. Governance and process changes center on permissioning, message retention policies and compliance archiving, with operational updates to ingest SMS/MMS records into analytics and archived stores. Netsapiens Approved Contact "" marketing, contact-center and customer-communication.
RingCentral Professional Services 3900 $2.5B United States Approved Contact Approved Contact Marketing Automation 2024 n/a
In 2024, RingCentral listed Approved Contact in its App Gallery as a Marketing Automation texting integration. Approved Contact enables businesses to send and receive SMS and MMS using their existing RingCentral numbers, supporting marketing, customer service, and contact-center workflows in the United States. The App Gallery entry documents a platform integration that improves campaign delivery and compliance, positioning Approved Contact as a messaging layer within RingCentral's communications footprint. The implementation centers on messaging orchestration and campaign delivery capabilities typical of Marketing Automation, including campaign scheduling, managed outbound SMS and MMS, and compliance-oriented consent handling. Technical configuration leverages existing RingCentral number provisioning to route messages through corporate numbers, enabling unified inbound and outbound messaging inside contact-center workflows. Configuration work focuses on linking message templates, recipient lists, and opt-in status into operational marketing and service processes. Integrations are explicitly with RingCentral numbers and contact-center channels, spanning marketing and customer service functions across U.S. operations. Governance emphasis in the listing is on campaign compliance and delivery controls, which implies implementing consent management and campaign-level controls during rollout. The App Gallery entry is the primary public documentation of the Approved Contact integration, and the implementation year is inferred from that public listing rather than a published install date.
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FAQ - APPS RUN THE WORLD Approved Contact Coverage

Approved Contact is a Marketing Automation solution from Approved Contact.

Companies worldwide use Approved Contact, from small firms to large enterprises across 21+ industries.

Organizations such as Microsoft, RingCentral, Crexendo and Netsapiens are recorded users of Approved Contact for Marketing Automation.

Companies using Approved Contact are most concentrated in Professional Services, Communications and Distribution, with adoption spanning over 21 industries.

Companies using Approved Contact are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Approved Contact across Americas, EMEA, and APAC.

Companies using Approved Contact range from small businesses with 0-100 employees - 25%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 25%.

Customers of Approved Contact include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Approved Contact customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Marketing Automation.