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List of Aria Billing Cloud Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
AMN Healthcare Services Professional Services 3800 $4.0B United States Aria Systems Aria Billing Cloud Subscription and Recurring Billing 2020 n/a
In 2020, AMN Healthcare Services implemented Aria Billing Cloud as its Customer Relationship Management application. The deployment was scoped to maintain and update patient records using Aria's CRM software and to provide a consolidated patient record layer for clinical and administrative teams. Configuration emphasized Customer Relationship Management capabilities native to Aria Billing Cloud, including patient record management, contact and account management, interaction and case tracking, and capture of billing relevant data. The implementation included role based access controls, configurable data fields for clinical and demographic information, and workflow automation to support record updates and case routing. Operational coverage included clinical operations, revenue cycle management, and patient services within the United States, where Aria Billing Cloud was used to coordinate patient data capture and administrative workflows. Governance established standardized update procedures, data stewardship responsibilities, and audit logging to enforce record accuracy and control access to patient records.
Arizona Gastroenterology Clinic Healthcare 100 $10M United States Aria Systems Aria Billing Cloud Subscription and Recurring Billing 2017 n/a
In 2017 Arizona Gastroenterology Clinic implemented Aria Billing Cloud, deploying the Aria Billing Cloud Customer Relationship Management solution to centralize billing and patient account operations for its outpatient gastroenterology practice. The deployment used the cloud-hosted Aria Billing Cloud instance configured for clinic-level operations, with users provisioned across billing, front-desk scheduling, and clinical administration to support account lifecycle activities and patient communications. The implementation emphasized core Customer Relationship Management capabilities including patient account management, invoice generation and distribution, payment scheduling and posting, automated dunning and collections workflows, and billing rule configuration for professional and facility charges. Aria Billing Cloud was configured with role-based access controls and audit logging, and standard billing workflows were scripted to align claim submission, remittance posting, and exception handling with clinic operating procedures. Integration work focused on document ingestion from Crescendo electronic fax, enabling incoming faxes from other clinics to be automatically downloaded and attached to patient accounts and billing records in Aria Billing Cloud. The Crescendo connection was used to streamline claim attachments and supporting documentation intake, reducing manual scan-and-upload steps and consolidating source documents alongside invoice and account records. Governance centered on centralized billing policies, defined approval paths for adjustments and write-offs, and operational handoffs between front-desk registration and the billing team. Change management included configuring system roles, documenting new SOPs for faxed document handling, and training billing staff on Aria Billing Cloud workflows to ensure consistent account reconciliation and compliance with internal billing governance.
Dell Manufacturing 108000 $95.6B United States Aria Systems Aria Billing Cloud Subscription and Recurring Billing 2017 n/a
In 2017, Dell deployed Aria Billing Cloud into its Customer Relationship Management environment to support enterprise billing and account workflows. The Aria Billing Cloud was operated by a Customer Success team that maintained more than 67,000 accounts across the United States, and team members routinely toggled between inbound and outbound sales, collections and technical support activities. Operational scope focused on account lifecycle and billing interactions owned by Customer Success Managers and collections specialists. Configuration emphasized account and billing management capabilities within Aria Billing Cloud, including invoice generation, account provisioning and collections tracking as part of Customer Relationship Management operations. The implementation operated alongside Salesforce and Gainsight in Dell's application ecosystem, with CSMs using Salesforce and Gainsight in day to day sales engagement and customer health workflows while Aria Billing Cloud handled transactional billing and account data. Governance prioritized CSM ownership of account and collections processes, aligning contact center workflows with billing and support responsibilities.
Mindbody Professional Services 2000 $390M United States Aria Systems Aria Billing Cloud Subscription and Recurring Billing 2020 n/a
In 2020, MINDBODY implemented Aria Billing Cloud as a central component of a program to modernize Lead to Cash technology and processes. Aria Billing Cloud is deployed in the Subscription and Recurring Billing category to centralize subscription lifecycle management and billing orchestration for MINDBODY. The implementation focused on core subscription and recurring billing capabilities, including catalog and pricing configuration, subscription lifecycle management, billing schedules and invoicing, usage rating and billing orchestration, and automated collections workflows. Configuration work emphasized product catalog modeling and billing schedule automation to support recurring revenue plans and standardize billing operations across product lines. Integrations were structured to support end to end Lead to Cash orchestration, with Salesforce Lightning reimplementation of opportunity to order flows, Gainsight for customer success signals, FinancialForce for professional services billing and project costing, and MuleSoft integrations to enable automated product provisioning and downstream order fulfillment. These integrations are described as part of a coordinated architecture that links CRM, customer success, professional services accounting, and provisioning systems to Aria Billing Cloud. Program governance established cross functional ownership between finance, professional services, revenue operations, sales and customer success, with workstreams dedicated to billing platform consolidation, Lead to Cash process standardization, and integration testing. The rollout approach emphasized staged feature activation and integration validation to align billing orchestration with reworked Lead to Cash workflows and professional services billing processes.
TDC Services A/S Communications 8594 $3.4B Denmark Aria Systems Aria Billing Cloud Subscription and Recurring Billing 2007 n/a
In 2007, TDC Services A/S implemented Aria Billing Cloud to provide a cloud-based Subscription and Recurring Billing capability for its communications business in Denmark. The Aria Billing Cloud deployment was positioned as the central billing engine for recurring services and subscriptions, anchored in the vendor Aria Systems and running alongside the companys broader customer and data landscape. The architecture combined the Aria Billing Cloud with on premise Oracle database systems, and near real time data synchronization was achieved using Cast Iron ETL tool expertise with over five years of experience. Integrations explicitly included salesforce.com for CRM flows, Aria for billing transactions, Datomic for cloud data storage, and Oracle as the authoritative relational store, with Cast Iron mediating event driven and batch transfers to maintain billing and customer data parity. Functional modules implemented in Aria Billing Cloud focused on subscription lifecycle management, pricing and billing catalog configuration, rating and charging of usage, invoice generation, and payments orchestration consistent with Subscription and Recurring Billing requirements. The implementation also encompassed mediation of usage feeds into rating engines and structured billing outputs for finance and collections processes, aligning the application name Aria Billing Cloud with operational billing and order to cash workflows. Governance centered on centralized catalog change control and billing data reconciliation workflows to manage subscription changes and invoice accuracy, and operational ownership was assigned across billing operations, finance, customer care, and product management. Rollout and operationalization emphasized integrated process handoffs between CRM, billing, and the Oracle financial store, with Cast Iron ETL underpinning near real time integration to support synchronized customer and revenue data within TDC Services A/S.
Communications 140 $15M Germany Aria Systems Aria Billing Cloud Subscription and Recurring Billing 2025 n/a
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FAQ - APPS RUN THE WORLD Aria Billing Cloud Coverage

Aria Billing Cloud is a Subscription and Recurring Billing solution from Aria Systems.

Companies worldwide use Aria Billing Cloud, from small firms to large enterprises across 21+ industries.

Organizations such as Dell, AMN Healthcare Services, TDC Services A/S, Mindbody and Unsere Gruene Glasfaser(UGG) are recorded users of Aria Billing Cloud for Subscription and Recurring Billing.

Companies using Aria Billing Cloud are most concentrated in Manufacturing, Professional Services and Communications, with adoption spanning over 21 industries.

Companies using Aria Billing Cloud are most concentrated in United States, Denmark and Germany, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Aria Billing Cloud across Americas, EMEA, and APAC.

Companies using Aria Billing Cloud range from small businesses with 0-100 employees - 16.67%, to mid-sized firms with 101-1,000 employees - 16.67%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 16.67%.

Customers of Aria Billing Cloud include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Aria Billing Cloud customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Subscription and Recurring Billing.