List of Arrivia Booking Customers
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United States
Since 2010, our global team of researchers has been studying Arrivia Booking customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Arrivia Booking for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Arrivia Booking for Reservation and Booking Management include: Westgate Resorts, a United States based Leisure and Hospitality organisation with 6500 employees and revenues of $2.00 billion, Flying Blue United Kingdom, a United Kingdom based Transportation organisation with 800 employees and revenues of $254.0 million, Arrivia, a United States based Professional Services organisation with 1000 employees and revenues of $190.0 million, Touch of Modern, a United States based Retail organisation with 150 employees and revenues of $120.0 million and many others.
Contact us if you need a completed and verified list of companies using Arrivia Booking, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Arrivia Booking customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Arrivia | Professional Services | 1000 | $190M | United States | Arrivia | Arrivia Booking | Reservation and Booking Management | 2023 | n/a |
In 2023, Arrivia deployed Arrivia Booking on its public website as the primary customer booking application. Arrivia Booking powers web embedded booking flows and centralized reservation management for online bookings, and the implementation focused on surfacing booking availability and managing booking rules through the platform's administrative console. The Arrivia Booking deployment emphasized front end integration and administrative configuration to manage availability, pricing parameters, and confirmation workflows.
The deployment used standard booking application modules including reservation management, inventory and availability search, pricing configuration, and web checkout workflows. Administrative controls within Arrivia Booking were configured to align booking rules with the website user experience, enabling session handling and confirmation delivery through the site's existing pages. Operational ownership was scoped to e commerce and customer service functions, which maintain booking rules and manage day to day reservation operations.
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Flying Blue United Kingdom | Transportation | 800 | $254M | United Kingdom | Arrivia | Arrivia Booking | Reservation and Booking Management | 2023 | n/a |
In 2023, Flying Blue United Kingdom implemented Arrivia Booking to launch a UK-targeted Cruise Savings program that offered member-only cruise discounts and the ability to earn miles on cruise purchases. The implementation was aligned with the category and executed in partnership with vendor Arrivia, targeting Flying Blue members in the United Kingdom and expanding the carrier's ancillary travel product set.
Arrivia Booking was configured to support cruise booking and reservation flows and to surface member-only pricing, with inferred modules for inventory display, booking checkout, reservation confirmation, and loyalty accrual mapping. The deployment included integration between Arrivia Booking and Flying Blue's loyalty earning rules to enable miles accrual on qualifying cruise transactions, using reservation lifecycle events to trigger accrual.
Operationally the program concentrated on loyalty and retail functions, adding cruise offer distribution to marketing, member services, and revenue management channels in the UK. Governance was established as a joint commercial and technical program between Flying Blue and Arrivia, covering configuration control, fare and promotion management, and validation of accrual rules, and the outcome expanded member offerings while enabling miles accrual on cruise purchases.
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Touch of Modern | Retail | 150 | $120M | United States | Arrivia | Arrivia Booking | Reservation and Booking Management | 2024 | n/a |
In 2024, Touch of Modern deployed Arrivia Booking to introduce a global Travel tab on its consumer site, giving members access to curated travel deals and integrated booking capabilities. Arrivia Booking and the Apps Category "" were implemented to support member benefits and CRM-driven offers for customers in the United States.
The implementation centered on reservation and booking management functionality, with inferred modules for booking lifecycle orchestration and loyalty and benefits integration to surface travel offers to enrolled members. The Arrivia Booking integration routed booking events and member identifiers into existing CRM-driven offer workflows, enabling marketing and membership teams to present targeted travel benefits and redemption opportunities.
Operational scope focused on the company website and member experience, with the Travel tab serving as the primary UI for discovery and booking, and the CRM-linked flows governing offer eligibility and tracking. Governance emphasized content curation and offer alignment with membership benefits, and the integration was intended to increase member engagement and travel benefit redemption.
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Westgate Resorts | Leisure and Hospitality | 6500 | $2.0B | United States | Arrivia | Arrivia Booking | Reservation and Booking Management | 2024 | n/a |
In 2024, Westgate Resorts implemented Arrivia Booking as an embedded travel and cruise capability inside its timeshare owner program, using the Arrivia Booking application to extend owner benefits in the United States. The deployment centers on Reservation and Booking Management functionality to enable direct bookings and a Cruise Exchange feature for Westgate Owners, aligning the application with member-facing reservation workflows and booking inventory access.
Arrivia Booking is configured to support cruise and travel booking modules and a loyalty integration capability inferred from the partnership announcement, enabling flexible redemption options for owners. The implementation emphasizes booking workflow orchestration, inventory visibility for cruise products, and redemption pathway configuration to allow timeshare points or owner credits to be applied during booking.
Operational coverage is focused on Westgate Owners across the United States, with the technical footprint embedded into the Westgate timeshare program rather than as a standalone consumer storefront. Governance is driven by the extended partnership terms that broaden owner access to cruise inventory and flexible redemption options, and the rollout expands owner-facing booking and benefits management without public disclosure of additional system integrations or implementation partners.
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