List of athenaOne Customers
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Since 2010, our global team of researchers has been studying athenaOne customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased athenaOne for Electronic Health Record, Medical Practice Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using athenaOne for Electronic Health Record, Medical Practice Management include: Tenet Healthcare, a United States based Healthcare organisation with 74480 employees and revenues of $20.67 billion, Prime Healthcare, a United States based Healthcare organisation with 40000 employees and revenues of $7.40 billion, Memorial Health System United States, a United States based Healthcare organisation with 4600 employees and revenues of $700.0 million, HarmonyCares, a United States based Healthcare organisation with 1800 employees and revenues of $350.0 million, Hudson Headwaters Health Network, a United States based Healthcare organisation with 1284 employees and revenues of $227.0 million and many others.
Contact us if you need a completed and verified list of companies using athenaOne, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The athenaOne customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Behavioral Health Solutions | Healthcare | 150 | $15M | United States | athenahealth | athenaOne | Electronic Health Record,Medical Practice Management | 2021 | n/a |
In 2021, Behavioral Health Solutions implemented athenaOne as its Electronic Health Record for clinical and administrative functions. Behavioral Health Solutions athenaOne Electronic Health Record is being used to support clinical documentation and revenue cycle workflows across the provider organization, and the vendor application is accessed on their website to deliver patient portal and clinician interfaces.
The implementation covers core Electronic Health Record modules typical for ambulatory behavioral health, including clinical charting, appointment scheduling, patient engagement via a web portal, e-prescribing, and billing and revenue cycle management. athenaOne was configured with behavioral health oriented documentation templates, appointment and consent workflows, and role based access to reflect clinical practice needs.
Operational scope includes front desk, clinical staff, and billing teams using web accessible clinician interfaces and the patient portal on their website. The architecture follows a cloud hosted delivery model with centralized template configuration, audit logging, and HIPAA focused access controls.
Governance and operationalization emphasize centralized record governance, standardized documentation workflows, and configuration ownership by clinical operations and revenue cycle teams. Rollout activities focused on clinician training, template standardization, and access role definitions to support adoption across clinical and administrative functions.
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Bliss Health | Healthcare | 35 | $4M | United States | athenahealth | athenaOne | Electronic Health Record,Medical Practice Management | 2021 | n/a |
In 2021, Bliss Health implemented athenaOne as their Electronic Health Record. The US-based provider with 35 employees deployed athenaOne on their website to surface patient access features and online appointment workflows directly from the public site.
The implementation configured athenaOne core clinical documentation, appointment scheduling, e-prescribing, and practice management billing capabilities to support both clinical and administrative functions. athenaOne was used to centralize encounter charting and discrete clinical data capture, aligning typical Electronic Health Record functional workflows with the clinic’s daily operations.
Integration work focused on embedding athenaOne patient portal links and online scheduling interfaces into the Bliss Health website, directing patient requests into front desk and clinical intake workflows. Operational coverage included front office scheduling, nursing and provider charting, and revenue cycle activities consolidated inside the athenaOne environment.
Governance emphasized role based access controls, standardized documentation templates, and a phased user rollout with targeted training for administrative and clinical staff. Process changes centered on standardizing appointment intake and charting workflows through the athenaOne instance to ensure consistent clinical documentation and billing handoffs.
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Bone and Joint Institute of Tennessee | Healthcare | 100 | $10M | United States | athenahealth | athenaOne | Electronic Health Record,Medical Practice Management | 2020 | n/a |
In 2020, Bone and Joint Institute of Tennessee transitioned to athenaOne and deployed the Electronic Health Record across its orthopedic practice to centralize clinical documentation and streamline revenue cycle processes. The implementation was driven by CEO Darren Harris and leadership intent on reducing manual billing handoffs and improving operational visibility for a roughly 100-person specialty group.
The athenaOne deployment leveraged athenahealth’s cloud-based clinical record, revenue cycle management, and patient engagement capabilities, with configuration focused on structured clinical documentation, claims workflow orchestration, and denial management. athenaOne’s revenue cycle management module was used to simplify billing rules, automate first-pass adjudication, and standardize patient engagement workflows for scheduling and collections, reducing manual reconciliations previously performed by a third-party business office.
Operationally the implementation unified front-desk intake, clinical charting, and billing queues so clinical and administrative teams shared a common patient record and claim status visibility. Integrations emphasized data continuity between clinical records and the RCM processes, enabling in-practice billing operations to replace reliance on a separate third-party business office and to route claim denials into centralized workflows for rapid resolution.
Governance concentrated on workflow standardization and centralized billing oversight, with executive sponsorship from the CEO to accelerate adoption and tighten denial handling processes. Outcomes reported after the athenaOne rollout included close to a 20 percent increase in collections per RVU, a materially improved first-pass resolve rate, and an average denial rate of 6 percent compared to a 9 percent mean denial rate across the athenahealth network.
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Healthcare | 60 | $6M | United States | athenahealth | athenaOne | Electronic Health Record,Medical Practice Management | 2008 | n/a |
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Government | 220 | $25M | United States | athenahealth | athenaOne | Electronic Health Record,Medical Practice Management | 2022 | n/a |
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Healthcare | 100 | $20M | United States | athenahealth | athenaOne | Electronic Health Record,Medical Practice Management | 2015 | n/a |
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Healthcare | 350 | $45M | United States | athenahealth | athenaOne | Electronic Health Record,Medical Practice Management | 2019 | n/a |
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Healthcare | 15 | $3M | United States | athenahealth | athenaOne | Electronic Health Record,Medical Practice Management | 2021 | n/a |
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Healthcare | 20 | $2M | United States | athenahealth | athenaOne | Electronic Health Record,Medical Practice Management | 2015 | n/a |
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Healthcare | 70 | $5M | United States | athenahealth | athenaOne | Electronic Health Record,Medical Practice Management | 2016 | n/a |
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Buyer Intent: Companies Evaluating athenaOne
- Kreis 1 Consulting, a Switzerland based Professional Services organization with 50 Employees
- Illinois Orthopedic Network, a United States based Healthcare company with 10 Employees
- Springfield Clinic, a United States based Healthcare organization with 3200 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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