List of Atlassian Insight Asset Management Customers
Atlassian
Level 6, 341 George Street,
Sydney, 2000, NSW,
Australia
Sydney, 2000, NSW,
Australia
61 2 9262-1443
Professional Services
13813
$5.2B
Since 2010, our global team of researchers has been studying Atlassian Insight Asset Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Atlassian Insight Asset Management for Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Atlassian Insight Asset Management for Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management include: SickKids Foundation, a Canada based Non Profit organisation with 12751 employees and revenues of $1.10 billion, Adenza, a Nasdaq Company, a United States based Professional Services organisation with 2000 employees and revenues of $611.0 million, Nextiva, a United States based Professional Services organisation with 1750 employees and revenues of $350.0 million, Qumulo, a United States based Professional Services organisation with 500 employees and revenues of $60.0 million and many others.
Contact us if you need a completed and verified list of companies using Atlassian Insight Asset Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Adenza, a Nasdaq Company | Professional Services | 2000 | $611M | United States | Atlassian | Atlassian Insight Asset Management | Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | 2021 | n/a |
In 2021, Adenza implemented Atlassian Insight Asset Management and deployed it alongside Cloud Atlassian JIRA Service Desk as part of its IT service and asset program, Apps Category . The deployment was positioned to provide a centralized configuration management database, with Atlassian Insight Asset Management named as the system of record for IT assets and configuration items supporting the IT Department.
The implementation combined on‑premises operational controls with a mixed cloud approach, using AWS and Azure for QA and development environments to optimize costs while preserving availability. The environment governance adopted infrastructure as code practices and security baselines aligned to ISO 27001 and SOC2, and the information states the IT System Architect led architecture reviews and decisions that affected more than 2000 users worldwide.
Functional coverage included CMDB functions via Atlassian Insight Asset Management integrated into JIRA Service Desk workflows for incident and request handling, automation of asset lifecycle activities, and strict license management for cost control. Operational scope spanned coordination of a ten person systems administration team across eight locations, availability engineering that achieved 99.99 percent for internal and self hosted client facing systems, and business continuity and disaster recovery with annual tests.
Governance and run book changes were implemented to support automation and to eliminate night and weekend schedules, with the IT organization adopting high security standards and continuous engineering reviews. The broader program also included integration of a self hosted computation cluster that delivered stated annual savings of about four million dollars, and automation efforts that produced labor savings across processes.
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Nextiva | Professional Services | 1750 | $350M | United States | Atlassian | Atlassian Insight Asset Management | Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | 2018 | n/a |
In 2018, Nextiva implemented Atlassian Insight Asset Management to augment its Jira Service Management investment and to establish formal asset and configuration management practices. The initial scope emphasized creating a self-service help desk for employees to request software access from Nextiva’s catalog and to expose asset data across service workflows, reflecting a focus on Asset Management for IT operations and service teams.
Atlassian Insight Asset Management was configured to model hardware and software CI data, and to drive automation rules that validate user permissions and track software licensing details. The implementation included building request schemas and automation to reduce duplicate data entry, and aligning change management workflows in Jira Service Management so change requests carry consistent asset and configuration context.
The program explored out-of-the-box integrations between Jira Service Management and developer tooling such as Bitbucket and Jenkins to streamline change orchestration and to limit repeated manual entry across tools. Operational coverage spanned IT service desks, engineering teams, and non-technical business users, with incident reporting and analysis features in Jira Service Management providing stakeholders broader visibility into team performance and service health.
Governance centered on using Insight’s automation and schema controls to enforce permission checks and licensing reconciliation, and on standardizing request and change workflows to support DevOps practices. The stated outcomes included saving IT teams time through automation and improving stakeholder visibility into incidents and team performance, while positioning Nextiva to scale ITSM processes across the business.
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Qumulo | Professional Services | 500 | $60M | United States | Atlassian | Atlassian Insight Asset Management | Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | 2019 | n/a |
In 2019, Qumulo deployed Atlassian Insight Asset Management to centralize hardware and software inventory for its data center and IT operations. The deployment supported data center infrastructure management and inventory tracking across engineering and IT teams, aligning with the Apps Category .
The Atlassian Insight Asset Management implementation included configuration of asset schemas for servers, storage arrays, network equipment and spare parts, automated discovery and inventory reconciliation workflows, and compliance tagging. Qumulo used Python scripts to automate collection of inventory data and Gitlab CI to orchestrate those collectors, creating repeatable ingestion pipelines into Insight and enabling asset lifecycle workflows tied to part sourcing and hardware certification.
Integrations explicitly implemented with Atlassian Insight included scripted collectors ingesting data from BamboorHR, Jamf, Intune and other management portals, a Splunk Cloud integration for aggregated log context, and identity provisioning through Onelogin, AzureAD and Google Workspace groups. Operational telemetry and cost signals were also surfaced by cloud functions deployed in AWS and GCP that delivered daily cloud spend reports to Slack, linking cloud asset usage to the central inventory record.
Operational scope covered Qumulo’s Seattle data center infrastructure and the broader IT support organization, with technicians responsible for racking, hardware replacement and troubleshooting, and engineering hardware teams using Insight records for platform development and certification. Governance relied on CI-driven ingestion, defined asset schemas and workflow automation to maintain inventory accuracy and support compliance and operational processes.
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SickKids Foundation | Non Profit | 12751 | $1.1B | Canada | Atlassian | Atlassian Insight Asset Management | Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | 2020 | n/a |
In 2020, SickKids Foundation implemented Atlassian Insight Asset Management as part of an Atlassian cloud expansion to strengthen asset visibility and service operations. The deployment was anchored to Jira Service Management Cloud Premium, aligning Atlassian Insight Asset Management with existing incident and change workflows managed by the Business Intelligence and Information Technology teams.
The implementation configured Atlassian Insight Asset Management as a configuration management database, capturing hardware classes such as desktop and laptop computers, phones, servers, and networking gear. Functional capabilities implemented included asset discovery and inventory records, a CMDB view linking assets to tickets, and schema design for incident prioritization and change logging within Jira Service Management.
Integrations were implemented between Atlassian Insight Asset Management and Jira Service Management Cloud Premium, with incident and change records referencing Insight asset entries, and alerting routed through Opsgenie features that were incorporated into Jira Service Management. The solution supported mission critical donation processing systems by automating on-call rotations and round robin call trees, enabling after hours alerting to identified responders without requiring full time 24/7 staffing.
Governance and process changes accompanied the technical rollout, with the team establishing a formal incident prioritization schema and structured change approval workflows inside Jira Service Management. Adaptavist guided the implementation and emphasized knowledge transfer to SickKids personnel, enabling internal ownership of asset records, change approvals, and CMDB upkeep.
The project focused on Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management use cases while delivering explicit operational outcomes reported by the foundation, including faster incident routing, more direct assignment of requests to responsible groups, and shortened change control meetings from roughly one hour to about 10 to 15 minutes.
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FAQ - APPS RUN THE WORLD Atlassian Insight Asset Management Coverage
Atlassian Insight Asset Management is a Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management solution from Atlassian.
Companies worldwide use Atlassian Insight Asset Management, from small firms to large enterprises across 21+ industries.
Organizations such as SickKids Foundation, Adenza, a Nasdaq Company, Nextiva and Qumulo are recorded users of
Atlassian Insight Asset Management for Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management.
Companies using Atlassian Insight Asset Management are most concentrated in Non Profit and Professional Services, with adoption spanning over 21 industries.
Companies using Atlassian Insight Asset Management are most concentrated in Canada and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Atlassian Insight Asset Management across Americas, EMEA, and APAC.
Companies using Atlassian Insight Asset Management range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 25%.
Customers of Atlassian Insight Asset Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Atlassian Insight Asset Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management.