List of AudaVox Customers
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Since 2010, our global team of researchers has been studying AudaVox customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased AudaVox for Insurance Claims Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using AudaVox for Insurance Claims Management include: Insurance Corporation of British Columbia, a Canada based Insurance organisation with 5000 employees and revenues of $5.43 billion, Aviva Canada, a Canada based Insurance organisation with 4657 employees and revenues of $5.11 billion, Allianz Ireland, a Ireland based Insurance organisation with 600 employees and revenues of $21.0 million and many others.
Contact us if you need a completed and verified list of companies using AudaVox, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The AudaVox customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Allianz Ireland | Insurance | 600 | $21M | Ireland | Audatex | AudaVox | Insurance Claims Management | 2017 | n/a |
In 2017, Allianz Ireland announced adoption of Audatex's AudaEnterpriseGold claims management and estimating solution and implemented AudaVox as part of that claims suite. AudaVox was implemented to support Insurance Claims Management workflows, focusing on standardizing estimating and improving collaboration between engineers and repairers across the Republic of Ireland. The rollout targeted claims operations within Allianz Ireland and its repair network in Ireland.
The implementation emphasized estimating and claims orchestration capabilities typical of the Insurance Claims Management category, with configuration to enforce standardized estimating rules and to capture structured appraisal data. Functional modules aligned with the deployment included estimating and repair estimation, claims workflow orchestration, and collaboration tooling to coordinate engineers and repairers, reflecting AudaEnterpriseGold capabilities.
AudaVox and AudaEnterpriseGold were positioned to centralize estimating logic and streamline repairer communications, with operational scope covering claims handlers, engineer teams, and repairer partners across the Republic of Ireland. Specific third party system integrations were not disclosed, the implementation focused on consolidating estimating processes and repair coordination within Allianz Ireland's claims organization.
Governance activity concentrated on formalizing estimating standards and engineer to repairer communication protocols to create consistent claim estimations and repair workflows. The 2017 announcement reported the implementation as seamless, and the program established a claims management baseline using AudaVox within Allianz Ireland's Insurance Claims Management operations.
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Aviva Canada | Insurance | 4657 | $5.1B | Canada | Audatex | AudaVox | Insurance Claims Management | 2013 | n/a |
In 2013, Aviva Canada renewed a multi year partnership with Audatex to deploy its end to end claims processing suite in the Insurance Claims Management category. The engagement included implementation of AudaVox as part of the broader Audatex claims platform to support auto claims processing and customer experience across Canada.
The AudaVox implementation was positioned to centralize core Insurance Claims Management workflows, configured to standardize vehicle valuation and estimation processes and to accelerate claim lifecycle steps from intake to settlement. Functional emphasis aligned with category capabilities, including automated estimate generation, valuation standards enforcement, and structured claims workflow orchestration.
Operational coverage was national, focused on auto claims across Aviva Canada operations, and executed under a renewed multi year commercial arrangement. The commercial and program structure implies a phased rollout to align valuation rules and claims handling practices across regional sites and business units.
Governance and process directives targeted standardization of valuations and shorter cycle times, outcomes stated as primary objectives of the deployment. AudaVox is referenced explicitly as the application within the Insurance Claims Management program, and its use is inferred by the public description of the Audatex suite deployment.
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Insurance Corporation of British Columbia | Insurance | 5000 | $5.4B | Canada | Audatex | AudaVox | Insurance Claims Management | 2007 | n/a |
In 2007 Insurance Corporation of British Columbia signed a five-year exclusive agreement with Audatex to provision AudaVox for Insurance Claims Management. The contract covered Audatex estimating and valuation solutions intended to modernize claims estimating in British Columbia, Canada, with a focus on claims estimating and total-loss workflows.
AudaVox usage is inferred from the broader Audatex claims automation engagement, because the public announcement did not name a specific module. Implementation and go-live work were estimated to begin shortly after the 2007 agreement, and the deployment targeted ICBC claims estimating operations across its British Columbia claims organization. Functional emphasis in the Insurance Claims Management context included estimating and valuation capabilities for total-loss determinations and the orchestration of estimating workflows consistent with insurer claims processing.
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