List of Auditoria SmartCollections Customers
San Jose, 95128, CA,
United States
Since 2010, our global team of researchers has been studying Auditoria SmartCollections customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Auditoria SmartCollections for AR Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Auditoria SmartCollections for AR Automation include: Freshworks, a United States based Professional Services organisation with 4400 employees and revenues of $720.0 million, LiveRamp, a United States based Professional Services organisation with 1400 employees and revenues of $660.0 million, UserTesting, a United States based Professional Services organisation with 800 employees and revenues of $236.0 million and many others.
Contact us if you need a completed and verified list of companies using Auditoria SmartCollections, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Auditoria SmartCollections customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Freshworks | Professional Services | 4400 | $720M | United States | Auditoria | Auditoria SmartCollections | AR Automation | 2021 | n/a |
In 2021, Freshworks implemented Auditoria SmartCollections to strengthen accounts receivable operations. Auditoria SmartCollections is an AR Automation application deployed to automate collections workflows, codify credit and collection rules, and provide a centralized collector workspace for the finance organization.
The implementation focused on AR Automation capabilities including a rules engine for segmentation and prioritization, automated communication sequencing for email and call campaigns, dispute and promise to pay tracking, and a unified collector dashboard for work allocation and case management. Configuration emphasized policy-driven routing and contact scoring to operationalize standard collection workflows and escalate exceptions to finance leadership.
Deployment covered accounts receivable and credit functions and was configured against Freshworks invoice and receivables datasets to centralize day to day collections activity. The system was positioned to replace manual processes with orchestrated workflows and to provide audit ready activity trails, while integrating data feeds from billing and receivables sources to keep collector workspaces current.
Governance and sponsorship were anchored in the Office of the CFO, with public discussion of the program by Tyler Sloat, Chief Financial Officer, during an October 7, 2021 panel that included Auditoria product leadership. Rollout governance emphasized rulebook maintenance, collector role definition, and staged adoption across finance teams, with product level controls to enforce collection policy and exception handling.
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LiveRamp | Professional Services | 1400 | $660M | United States | Auditoria | Auditoria SmartCollections | AR Automation | 2020 | n/a |
In 2020, LiveRamp implemented Auditoria SmartCollections to automate accounts receivable workflows. The deployment positioned Auditoria SmartCollections as an AR Automation layer that works alongside Workday Financial Management to accelerate collections and month-end accruals across the Office of the CFO and the broader finance organization.
The implementation emphasized AI-based bots and orchestration, leveraging Auditoria SmartCollections to automate collection outreach, intelligent prioritization of receivables, accrual recommendation workflows, and exception triage. The solution uses cloud data ops and embedded AI capabilities including machine learning, natural language processing, and computer vision to surface precise insights and accelerate decisioning.
Integrations centered on Workday Financial Management, with Auditoria SmartCollections consuming ledger, invoice, and customer master data to drive automated postings and sequenced collection touchpoints within existing finance processes. Governance adjustments focused on standardizing collections procedures across finance teams, reducing manual review by operational staff, and enabling faster month-end accrual cycles while improving visibility to detect risk and mitigate fraud.
Outcomes called out in the implementation narrative include increased operational efficiencies, enhanced margins, and improved cash performance as explicit objectives, together with faster, more precise decision-making driven by AI insights. LiveRamp Auditoria SmartCollections AR Automation supported a shift in the finance function toward automated, data driven collections and accrual management.
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UserTesting | Professional Services | 800 | $236M | United States | Auditoria | Auditoria SmartCollections | AR Automation | 2021 | n/a |
In 2021, UserTesting implemented Auditoria SmartCollections as part of an AR Automation initiative to transform collections and planning. The deployment targeted accounts receivable and controller functions, automating front-line dunning and collections efforts and shifting routine work away from A/R teams. Auditoria SmartCollections was configured to run autonomous Collector bots that execute repetitive, time-consuming tasks with zero-touch, error-free workflows, operationalizing both collections cadence and planning activities. Configuration emphasis included rule-based escalation, autonomous follow-up sequencing, and orchestration of collector interactions to standardize dunning and dispute triage. Operational scope centered on finance, accounts receivable, and controllers, enabling A/R teams to refocus on higher-level responsibilities and strategic cash management. Rollout and governance emphasized a staged evolution from manual processes to automated then autonomous operations, with controller-level oversight and process standardization to manage exceptions and bot behavior. The implementation illustrates Auditoria SmartCollections in AR Automation delivering autonomous collections and planning capabilities, and UserTesting framed the change as strengthening finance function value through freed capacity and standardized execution.
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Buyer Intent: Companies Evaluating Auditoria SmartCollections
- E-Corp Info-Systems, a India based Professional Services organization with 10 Employees
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