List of Bandwidth Caller ID Customers
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Since 2010, our global team of researchers has been studying Bandwidth Caller ID customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Bandwidth Caller ID for Caller ID from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Bandwidth Caller ID for Caller ID include: Genesys, a United States based Professional Services organisation with 6200 employees and revenues of $2.30 billion, Weave Communications, a United States based Professional Services organisation with 889 employees and revenues of $123.5 million, SpectrumVoIP, a United States based Communications organisation with 400 employees and revenues of $90.0 million and many others.
Contact us if you need a completed and verified list of companies using Bandwidth Caller ID, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Bandwidth Caller ID customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Genesys | Professional Services | 6200 | $2.3B | United States | Bandwidth | Bandwidth Caller ID | Caller ID | 2019 | n/a |
In 2019, Genesys implemented Bandwidth Caller ID to provide Caller ID functionality within its CCaaS platforms. Genesys uses Bandwidth’s Voice, Messaging, and Phone Number APIs to power their CCaaS platforms, providing an automated provisioning experience.
The implementation integrates Bandwidth Caller ID via API orchestration into Genesys's telephony stack, leveraging Voice, Messaging, and Phone Number APIs for caller identification, phone number inventory, and provisioning workflows. Functional capabilities implemented align with the Caller ID category and include centralized caller identity management, programmatic phone number assignment, and API-driven provisioning controls for outbound caller identity.
Operational scope centers on Genesys CCaaS contact center operations and telephony administration, where Bandwidth Caller ID is used to provision numbers and manage caller identity across contact center instances. Governance shifted toward automated provisioning workflows and API-driven control planes, embedding provisioning into existing contact center administration processes and aligning telephony provisioning with contact center operational workflows.
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SpectrumVoIP | Communications | 400 | $90M | United States | Bandwidth | Bandwidth Caller ID | Caller ID | 2019 | n/a |
In 2019 SpectrumVoIP implemented Bandwidth Caller ID within its Caller ID environment to centralize phone number provisioning and customer onboarding workflows. The deployment focused on Bandwidth’s phone number management dashboard as the operational control plane for number assignment and Local Number Portability activities across SpectrumVoIP’s service operations.
Bandwidth Caller ID was configured to support spectrum provisioning workflows with an emphasis on porting and number lifecycle management, leveraging the vendor dashboard for rapid customer setup. The implementation aligned with standard Caller ID functional capabilities, including number inventory, porting orchestration and provisioning visibility, and supported Local Number Portability processes overseen by the LNP director.
Operational governance emphasized a dedicated account team model and close customer service coordination, which SpectrumVoIP cites as a primary differentiator. As SpectrumVoIP leadership stated, "Bandwidth’s porting process is by far the best out there. Nobody can hold a candle to Bandwidth in terms of their technology," and their LNP director noted, "Bandwidth’s customer service is the number one thing that makes us the most successful with our customers. We can’t get that anywhere else." These statements underscore that Bandwidth Caller ID serves as both a technical and service layer for SpectrumVoIP’s customer onboarding and number portability operations.
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Weave Communications | Professional Services | 889 | $123M | United States | Bandwidth | Bandwidth Caller ID | Caller ID | 2020 | n/a |
In 2020, Weave Communications implemented Bandwidth Caller ID to provide Caller ID functionality as part of its unified communications platform. The deployment integrated Bandwidth Caller ID to present authoritative caller identity across voice and messaging interactions, supporting Weave’s goal of connecting their customers by unifying communications into one platform.
The implementation centered on application layer caller identification, number provisioning and API-driven signaling, enabling caller ID presentation for inbound and outbound calls and correlating identity across messaging and voice channels. Configuration work focused on mapping Bandwidth phone number resources into Weave’s communications orchestration, and on exposing Caller ID metadata to Weave’s existing contact and routing logic.
Operationally the Bandwidth Caller ID deployment used Bandwidth’s phone number, voice and messaging APIs to integrate with Weave’s communications stack, affecting customer communications workflows and contact handling across the platform. Governance elements emphasized consistent caller identity presentation and API operational controls to ensure caller data flowed through Weave’s call handling and messaging processes.
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Buyer Intent: Companies Evaluating Bandwidth Caller ID
- MaineHealth, a United States based Healthcare organization with 22000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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