List of BART Booking System Customers
Sheridan, 82801, WY,
United States
Since 2010, our global team of researchers has been studying BART Booking System customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased BART Booking System for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using BART Booking System for Reservation and Booking Management include: Whitbread, a United Kingdom based Leisure and Hospitality organisation with 38000 employees and revenues of $4.00 billion, Premier Inn, a United Kingdom based Leisure and Hospitality organisation with 33000 employees and revenues of $3.96 billion and many others.
Contact us if you need a completed and verified list of companies using BART Booking System, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The BART Booking System customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Premier Inn | Leisure and Hospitality | 33000 | $4.0B | United Kingdom | bART Solutions | BART Booking System | Reservation and Booking Management | 2022 | n/a |
In 2022, Premier Inn implemented the BART Booking System from bART Solutions as its Reservation and Booking Management platform. Deployment activity is documented at a Liverpool property where Ground Floor Team Members manage reservations using BART P.M.S. and OPERA P.M.S., linking front desk activity to operational staff.
The BART Booking System was configured to support core reservation workflows, front desk booking entry, payment processing and refunds, and ancillary upsell of food and beverage packages. Functional modules and configuration reflect Reservation and Booking Management capabilities such as a central booking engine, guest ledger handling, rate and package rules, and cashier workflows for maintaining cash floats and processing payments.
Integration was implemented with OPERA P.M.S. to synchronize reservations and to coordinate operational handoffs with housekeeping and bar and restaurant departments. Booking data integration enabled staff to surface room status, record F&B package sales, and trigger housekeeping tasks, supporting property level front office, housekeeping and food and beverage functions.
Governance focused on role based access and training for Ground Floor Team Members to operate the BART Booking System and to perform financial transactions at the front desk. Source notes identify ongoing use at the Liverpool site, further rollout details are not provided.
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Whitbread | Leisure and Hospitality | 38000 | $4.0B | United Kingdom | bART Solutions | BART Booking System | Reservation and Booking Management | 2017 | n/a |
In 2017, Whitbread integrated the BART Booking System from bART Solutions as part of its Reservation and Booking Management footprint, aligning booking orchestration with a broader Case Management program for the PI Guest Relations function. The engagement explicitly linked the BART Booking System to a Microsoft Dynamics 365 deployment, establishing the BART Booking System as a transactional reservation layer feeding guest relations and sales workflows.
The implementation emphasized case management and guest relations workflows, with requirements gathering, user story development, and TO-BE process flows documented in Microsoft Visio. The delivery included prototyping and weekly design reviews with an external supplier, system test script review by an offshore development team, and structured UAT planning and execution, reinforcing behavior change in Guest Relations and B2B Sales process handling.
A technical integration signal was the API solution built from Microsoft Dynamics 365 to the BART Booking System, providing synchronous reservation lookups and case linkage between guest records and booking records. Operational coverage focused on the PI Guest Relations team and the B2B Sales Team, with UAT involving 12 business stakeholders over a three week period and on-site go-live support to stabilize the integrated Reservation and Booking Management workflows.
Governance and rollout activities included running workshops, leading bi-weekly show-and-tell sessions, managing daily defect calls during system test cycles, and supporting team managers in new management tasks and performance monitoring inside Microsoft Dynamics 365. The narrative centers on the BART Booking System integration, the Reservation and Booking Management role it plays, and the process and governance structures used to align guest relations and B2B sales operations.
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Buyer Intent: Companies Evaluating BART Booking System
- Gibson International New Zealand, a New Zealand based Media organization with 25 Employees
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