List of Benefitfirst Customers
Columbia, 29210, SC,
United States
Since 2010, our global team of researchers has been studying Benefitfirst customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Benefitfirst for Benefits Administration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Benefitfirst for Benefits Administration include: Pacific Life, a United States based Insurance organisation with 4000 employees and revenues of $16.01 billion, Wellfleet, a United States based Insurance organisation with 200 employees and revenues of $86.0 million, Jellyvision, a United States based Professional Services organisation with 300 employees and revenues of $60.0 million, Town of Prosper, TX, a United States based Government organisation with 411 employees and revenues of $53.0 million and many others.
Contact us if you need a completed and verified list of companies using Benefitfirst, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Benefitfirst customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Jellyvision | Professional Services | 300 | $60M | United States | Benefitfirst | Benefitfirst | Benefits Administration | 2024 | n/a |
In 2024, Jellyvision announced an integration with Benefitfirst to embed Jellyvision ALEX decision support inside the Benefitfirst Benefits Administration platform for mutual clients in the United States. The integration targets HR and benefits communication use cases, explicitly aiming to improve open enrollment engagement for those clients.
Implementation scope centers on embedding ALEX as an interactive decision support module within benefits enrollment workflows. Inferred configuration work includes mapping Benefitfirst plan and eligibility attributes to ALEX decision logic, and packaging guided decision content to surface inline during enrollment windows. The narrative restates Benefitfirst to clarify the relationship, Jellyvision Benefitfirst Benefits Administration HR and benefits communication and decision support.
Integrations are described to include the decision support surface integrated with Benefitfirst enrollment flows and single sign on authentication to maintain a seamless employee experience. Operational coverage is focused on HR administrators and enrolled employees during open enrollment periods in the United States, with the integration operating inside the Benefitfirst platform.
Governance and rollout will require coordination between HR teams and Benefitfirst product or implementation contacts to align content, enrollment calendars, and authentication configuration. Process changes are centered on coupling benefits education and decision support into existing enrollment workflows. The stated outcome for the integration is improved open enrollment engagement for mutual clients in the United States.
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Pacific Life | Insurance | 4000 | $16.0B | United States | Benefitfirst | Benefitfirst | Benefits Administration | 2025 | n/a |
In March 2025 Benefitfirst announced a collaboration with Pacific Life to integrate Benefitfirst’s benefits eligibility and administration platform with Pacific Life’s Workforce Benefits offerings in the United States. The engagement positions Benefitfirst, classified as Benefits Administration, to support HR and benefits enrollment, eligibility management and carrier integrations across Pacific Life’s employer and broker facing services.
The implementation configures Benefitfirst modules for enrollment workflows, eligibility rule sets and data export pipelines for carrier delivery, reflecting standard Benefits Administration capabilities. Benefitfirst is implemented to manage eligibility determination, carrier file generation and enrollment event processing, with configuration focused on mapping employer plan rules and broker enrollment interfaces.
Operational coverage centers on HR and benefits operations teams, plus broker and employer workflows in the U.S., with benefits operations responsible for governance of eligibility business rules and carrier feed reconciliations. Integrations are scoped to Pacific Life’s Workforce Benefits service layer and carrier endpoints, and rollout activities emphasize eligibility mapping, enrollment validation and automated exports to carriers to streamline employer and broker benefits experiences.
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Town of Prosper, TX | Government | 411 | $53M | United States | Benefitfirst | Benefitfirst | Benefits Administration | 2020 | n/a |
In 2020, the Town of Prosper, TX implemented Benefitfirst for Benefits Administration to centralize employee benefit enrollment and deductions across municipal HR and payroll workflows. The deployment supports the Administration department and the Human Resources Manager, with day to day operation executed by the Payroll Specialist responsible for accurate benefits and payroll data entry for the town's workforce of approximately 411 employees.
Benefitfirst was configured to manage core Benefits Administration capabilities including employee benefit elections, open enrollment processing, qualifying event updates, benefit deduction mapping, and group term life insurance administration. Configuration work centered on automating benefit changes for new hires, open enrollment, and qualifying events, and on establishing rules for deduction calculation and special payroll events such as vacation buy-back and longevity pay.
Operational integration aligns Benefitfirst with the Towns payroll and records ecosystem, with explicit data flows between Benefitfirst and the STW payroll system, NeoGov onboarding data, TMRS and ICMA retirement records, and Laserfiche for electronic document storage. The Payroll Specialist enters and reconciles payroll and benefits data into STW using inputs from Benefitfirst and other employee databases, while coordinating with Finance to calculate final payouts and to terminate deductions and benefits on separations.
Governance and process changes formalized responsibilities and audit checkpoints, the Payroll Specialist performs verification and auditing of payroll and benefit entries, files electronic employee documents into Laserfiche each payroll cycle, and reports irregularities to the Human Resources Manager. The implementation emphasizes HR and payroll workflow orchestration, role based data entry and review, and cross-department communication between HR, Finance, and operational departments to ensure accurate benefits administration with Benefitfirst.
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Insurance | 200 | $86M | United States | Benefitfirst | Benefitfirst | Benefits Administration | 2023 | n/a |
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