List of BetterCommerce eCommerce Customers
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Since 2010, our global team of researchers has been studying BetterCommerce eCommerce customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased BetterCommerce eCommerce for eCommerce from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using BetterCommerce eCommerce for eCommerce include: The Fragrance Shop Limited, a United Kingdom based Retail organisation with 1200 employees and revenues of $200.0 million, DaMENSCH, a India based Retail organisation with 200 employees and revenues of $12.0 million and many others.
Contact us if you need a completed and verified list of companies using BetterCommerce eCommerce, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The BetterCommerce eCommerce customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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DaMENSCH | Retail | 200 | $12M | India | BetterCommerce | BetterCommerce eCommerce | eCommerce | 2024 | n/a |
In 2024 DaMENSCH deployed BetterCommerce eCommerce to consolidate fragmented WooCommerce based storefronts onto a headless platform, aligning eCommerce and operations for its India direct to consumer channel. The BetterCommerce eCommerce deployment was designed to handle high volume traffic while providing real time analytics and streamlined order management.
The implementation configured headless storefront APIs, catalog management, checkout orchestration and order lifecycle workflows, with OMS and PIM capabilities inferred from the vendor case study rather than separately documented. Real time analytics instrumentation and event pipelines were embedded to surface sales and inventory signals for operations and commerce teams. Functional emphasis covered product information management, order management, and analytics led operational control consistent with the eCommerce category.
Operational coverage focused on eCommerce and operations teams within the India DTC business, centralizing order processing and catalog governance to reduce fragmentation and simplify operational processes. Governance shifted toward centralized workflows and analytics driven decisioning during rollout, with operational ownership aligned to commerce and operations functions. The BetterCommerce eCommerce implementation reported a 15% revenue increase and a 30% reduction in tech cost per order as stated in the vendor case study.
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The Fragrance Shop Limited | Retail | 1200 | $200M | United Kingdom | BetterCommerce | BetterCommerce eCommerce | eCommerce | 2020 | n/a |
In 2020 The Fragrance Shop Limited implemented BetterCommerce eCommerce to deliver headless eCommerce and omnichannel retail capabilities across its UK estate during COVID related store closures. The deployment prioritized continuity of online sales and extending store fulfillment and customer engagement through a unified profile.
The implementation used BetterCommerce eCommerce headless architecture to decouple presentation and commerce services, enabling faster front end performance and site speed improvements. Functional capabilities explicitly implemented included Customer 360 for a unified customer view and ship-from-store to route fulfillment through retail locations, supporting omnichannel checkout and store fulfillment workflows.
Operational scope covered the UK retail estate, aligning online merchandising, store operations and fulfillment workflows to the platform and providing customer service teams access to consolidated customer profiles. Integrations were oriented to surface Customer 360 data and to orchestrate ship-from-store fulfillment across channels, enabling the commerce engine to coordinate orders and inventory at store level.
Governance and rollout were executed during COVID related store closures as a UK wide commercial initiative with activation of omnichannel capabilities across stores and online channels. Outcomes reported in the vendor case study included a 62% uplift in conversions, a 74% increase in orders and a two times site speed improvement, demonstrating improved eCommerce performance and scale using BetterCommerce eCommerce.
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