List of BIS UtilityFlex Customers

Business Information Systems

333 Industrial Pk Rd,
Piney Flats, 37686, TN,
United States

https://www.bisonline.com/

1 423-538-1900

Professional Services

$10M

Since 2010, our global team of researchers has been studying BIS UtilityFlex customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased BIS UtilityFlex for Utilities Customer Care and Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using BIS UtilityFlex for Utilities Customer Care and Billing include: Sevier County, TN, a United States based Government organisation with 2000 employees and revenues of $185.0 million, City of Lawrenceburg, TN, a United States based Government organisation with 125 employees and revenues of $12.0 million, City of Pleasant Grove, AL, a United States based Government organisation with 52 employees and revenues of $6.0 million, City of Dunlap, TN, a United States based Government organisation with 40 employees and revenues of $4.0 million, Town of Brighton, TN, a United States based Government organisation with 30 employees and revenues of $3.0 million and many others.

Contact us if you need a completed and verified list of companies using BIS UtilityFlex, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The BIS UtilityFlex customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight
City of Algood, TN	Government	20	$1M	United States	Business Information Systems, an i3 Verticals Company	BIS UtilityFlex	Utilities Customer Care and Billing	2015	n/a	In 2015, City of Algood, TN implemented BIS UtilityFlex to support Utilities Customer Care and Billing for its municipal utility operations. The deployment places BIS UtilityFlex as the primary customer care and billing application for the city, linking customer account workflows to online self-service on the municipal website. The BIS UtilityFlex implementation includes standard Utilities Customer Care and Billing capabilities such as customer account management, billing and invoicing, and an online customer portal for bill presentment and payment. Configuration aligns with small municipal operations scale, with account lifecycle and meter-to-bill workflows configured to serve the citys utility billing and customer service functions. The solution is surfaced via the city website through the vendor hosted secure portal, indicating a SaaS style delivery where BIS UtilityFlex is accessed by residents through the municipalitys web channel. Operational ownership is centered in utility billing and finance staff, with the system supporting day to day customer inquiries, bill distribution, and electronic payments for the City of Algood, TN.
City of Dunlap, TN	Government	40	$4M	United States	Business Information Systems, an i3 Verticals Company	BIS UtilityFlex	Utilities Customer Care and Billing	2016	n/a	In 2016, the City of Dunlap, TN deployed BIS UtilityFlex for Utilities Customer Care and Billing and exposed the vendor hosted customer portal through their public website at secure.utilityflex.com/?entity=dunlap. BIS UtilityFlex is the primary application supporting customer account access and billing workflows for the municipality. The implementation of BIS UtilityFlex includes core Utilities Customer Care and Billing capabilities such as customer account management, bill generation with configurable rate schedules, automated meter to cash sequencing, adjustments and account statements, and online payment acceptance through the hosted portal. The configuration reflects small municipality needs with streamlined account segmentation and bill cycle management aligned to water and sewer service billing practices. Operational coverage centers on the municipal utility billing and finance functions, with the BIS UtilityFlex portal serving as the customer self service interface on the City of Dunlap website. Governance focused on consolidating billing and customer service workflows into the vendor portal, standardizing online account lookup and payment handling while retaining local control of rate configuration and account reconciliation processes.
City of Lawrenceburg, TN	Government	125	$12M	United States	Business Information Systems, an i3 Verticals Company	BIS UtilityFlex	Utilities Customer Care and Billing	2015	n/a	In 2015, City of Lawrenceburg, TN implemented BIS UtilityFlex as its customer-facing billing platform. The implementation exposes BIS UtilityFlex on the municipal website to provide web-based account access and online bill presentment for utility customers. BIS UtilityFlex is deployed to deliver Utilities Customer Care and Billing functionality, with emphasis on customer account management, bill calculation and presentment, online payment acceptance, and service order handling consistent with municipal utility operations. The deployment narrative aligns with typical Utilities Customer Care and Billing workflows, including consolidated account views, rate- and usage-based billing configuration, and a web portal for self-service account management. Operational scope centers on the City of Lawrenceburg, TN utility billing and customer service functions, with the application used on the public website to enable customer interactions and transactional billing flows. Governance and rollout details were not specified, the observable signal is a web-facing BIS UtilityFlex deployment supporting core municipal billing and customer care processes.
	Government	52	$6M	United States	Business Information Systems, an i3 Verticals Company	BIS UtilityFlex	Utilities Customer Care and Billing	2016	n/a
	Government	2000	$185M	United States	Business Information Systems, an i3 Verticals Company	BIS UtilityFlex	Utilities Customer Care and Billing	2016	n/a
	Government	30	$3M	United States	Business Information Systems, an i3 Verticals Company	BIS UtilityFlex	Utilities Customer Care and Billing	2015	n/a
	Government	20	$2M	United States	Business Information Systems, an i3 Verticals Company	BIS UtilityFlex	Utilities Customer Care and Billing	2010	n/a

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Buyer Intent: Companies Evaluating BIS UtilityFlex

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FAQ - APPS RUN THE WORLD BIS UtilityFlex Coverage

BIS UtilityFlex is a Utilities Customer Care and Billing solution from Business Information Systems, an i3 Verticals Company.

Companies worldwide use BIS UtilityFlex, from small firms to large enterprises across 21+ industries.

Organizations such as Sevier County, TN, City of Lawrenceburg, TN, City of Pleasant Grove, AL, City of Dunlap, TN and Town of Brighton, TN are recorded users of BIS UtilityFlex for Utilities Customer Care and Billing.

Companies using BIS UtilityFlex are most concentrated in Government, with adoption spanning over 21 industries.

Companies using BIS UtilityFlex are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of BIS UtilityFlex across Americas, EMEA, and APAC.

Companies using BIS UtilityFlex range from small businesses with 0-100 employees - 71.43%, to mid-sized firms with 101-1,000 employees - 14.29%, large organizations with 1,001-10,000 employees - 14.29%, and global enterprises with 10,000+ employees - 0%.

Customers of BIS UtilityFlex include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified BIS UtilityFlex customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Utilities Customer Care and Billing.

List of BIS UtilityFlex Customers

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Buyer Intent: Companies Evaluating BIS UtilityFlex

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Q1. What is BIS UtilityFlex used for?

Q2. Who uses BIS UtilityFlex for Utilities Customer Care and Billing?

Q3. Which companies use BIS UtilityFlex?

Q4. What is the industry breakdown of companies using BIS UtilityFlex?

Q5. What is the country breakdown of companies using BIS UtilityFlex?

Q6. What is the breakdown by employee size of companies using BIS UtilityFlex?

Q7. What is the breakdown by revenue of companies using BIS UtilityFlex?

Q8. How can I get the full list of companies using BIS UtilityFlex?