List of BIS UtilityFlex Customers
Business Information Systems
333 Industrial Pk Rd,
Piney Flats, 37686, TN,
United States
Piney Flats, 37686, TN,
United States
1 423-538-1900
Professional Services
90
$10M
Since 2010, our global team of researchers has been studying BIS UtilityFlex customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased BIS UtilityFlex for Utilities Customer Care and Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using BIS UtilityFlex for Utilities Customer Care and Billing include: Sevier County, TN, a United States based Government organisation with 2000 employees and revenues of $185.0 million, City of Lawrenceburg, TN, a United States based Government organisation with 125 employees and revenues of $12.0 million, City of Pleasant Grove, AL, a United States based Government organisation with 52 employees and revenues of $6.0 million, City of Dunlap, TN, a United States based Government organisation with 40 employees and revenues of $4.0 million, Town of Brighton, TN, a United States based Government organisation with 30 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using BIS UtilityFlex, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The BIS UtilityFlex customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Algood, TN | Government | 20 | $1M | United States | Business Information Systems, an i3 Verticals Company | BIS UtilityFlex | Utilities Customer Care and Billing | 2015 | n/a |
In 2015, City of Algood, TN implemented BIS UtilityFlex to support Utilities Customer Care and Billing for its municipal utility operations. The deployment places BIS UtilityFlex as the primary customer care and billing application for the city, linking customer account workflows to online self-service on the municipal website.
The BIS UtilityFlex implementation includes standard Utilities Customer Care and Billing capabilities such as customer account management, billing and invoicing, and an online customer portal for bill presentment and payment. Configuration aligns with small municipal operations scale, with account lifecycle and meter-to-bill workflows configured to serve the citys utility billing and customer service functions.
The solution is surfaced via the city website through the vendor hosted secure portal, indicating a SaaS style delivery where BIS UtilityFlex is accessed by residents through the municipalitys web channel. Operational ownership is centered in utility billing and finance staff, with the system supporting day to day customer inquiries, bill distribution, and electronic payments for the City of Algood, TN.
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City of Dunlap, TN | Government | 40 | $4M | United States | Business Information Systems, an i3 Verticals Company | BIS UtilityFlex | Utilities Customer Care and Billing | 2016 | n/a |
In 2016, the City of Dunlap, TN deployed BIS UtilityFlex for Utilities Customer Care and Billing and exposed the vendor hosted customer portal through their public website at secure.utilityflex.com/?entity=dunlap. BIS UtilityFlex is the primary application supporting customer account access and billing workflows for the municipality.
The implementation of BIS UtilityFlex includes core Utilities Customer Care and Billing capabilities such as customer account management, bill generation with configurable rate schedules, automated meter to cash sequencing, adjustments and account statements, and online payment acceptance through the hosted portal. The configuration reflects small municipality needs with streamlined account segmentation and bill cycle management aligned to water and sewer service billing practices.
Operational coverage centers on the municipal utility billing and finance functions, with the BIS UtilityFlex portal serving as the customer self service interface on the City of Dunlap website. Governance focused on consolidating billing and customer service workflows into the vendor portal, standardizing online account lookup and payment handling while retaining local control of rate configuration and account reconciliation processes.
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City of Lawrenceburg, TN | Government | 125 | $12M | United States | Business Information Systems, an i3 Verticals Company | BIS UtilityFlex | Utilities Customer Care and Billing | 2015 | n/a |
In 2015, City of Lawrenceburg, TN implemented BIS UtilityFlex as its customer-facing billing platform. The implementation exposes BIS UtilityFlex on the municipal website to provide web-based account access and online bill presentment for utility customers.
BIS UtilityFlex is deployed to deliver Utilities Customer Care and Billing functionality, with emphasis on customer account management, bill calculation and presentment, online payment acceptance, and service order handling consistent with municipal utility operations. The deployment narrative aligns with typical Utilities Customer Care and Billing workflows, including consolidated account views, rate- and usage-based billing configuration, and a web portal for self-service account management.
Operational scope centers on the City of Lawrenceburg, TN utility billing and customer service functions, with the application used on the public website to enable customer interactions and transactional billing flows. Governance and rollout details were not specified, the observable signal is a web-facing BIS UtilityFlex deployment supporting core municipal billing and customer care processes.
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City of Pleasant Grove, AL | Government | 52 | $6M | United States | Business Information Systems, an i3 Verticals Company | BIS UtilityFlex | Utilities Customer Care and Billing | 2016 | n/a |
In 2016, City of Pleasant Grove, AL deployed BIS UtilityFlex, provided by Business Information Systems, an i3 Verticals Company, as its Utilities Customer Care and Billing application. The deployment publishes BIS UtilityFlex on the municipal web portal at secure.utilityflex.com for Pleasant Grove, providing a customer-facing site for account access and online bill presentment.
Implementation scope centered on core Utilities Customer Care and Billing functionality, with configuration work focused on customer account management, billing and invoicing workflows, and online payment processing consistent with category capabilities. BIS UtilityFlex was instrumented as the primary customer portal used by the city billing and customer service teams, and governance steps aligned portal workflows with existing utility billing procedures to route web-based customer interactions and payment reconciliation through the application.
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Sevier County, TN | Government | 2000 | $185M | United States | Business Information Systems, an i3 Verticals Company | BIS UtilityFlex | Utilities Customer Care and Billing | 2016 | n/a |
In 2016 Sevier County, TN deployed BIS UtilityFlex for Utilities Customer Care and Billing as a customer-facing utility billing platform. BIS UtilityFlex is implemented as the countys online customer portal linked from the Sevier County website, providing web-based account access and self-service entry points for utility customers, and it is operated in partnership with Business Information Systems, an i3 Verticals Company.
The implementation focuses on core Utilities Customer Care and Billing capabilities, including customer account management, billing and invoicing, online payment facilitation through the vendor-hosted portal, and standard reporting and account history functions. Operational ownership sits with the countys utilities billing and customer service teams, with configuration and updates coordinated with the vendor, and the solution is exposed through the county website to support customer self-service and billing operations.
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Government | 30 | $3M | United States | Business Information Systems, an i3 Verticals Company | BIS UtilityFlex | Utilities Customer Care and Billing | 2015 | n/a |
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Government | 20 | $2M | United States | Business Information Systems, an i3 Verticals Company | BIS UtilityFlex | Utilities Customer Care and Billing | 2010 | n/a |
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Buyer Intent: Companies Evaluating BIS UtilityFlex
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD BIS UtilityFlex Coverage
BIS UtilityFlex is a Utilities Customer Care and Billing solution from Business Information Systems, an i3 Verticals Company.
Companies worldwide use BIS UtilityFlex, from small firms to large enterprises across 21+ industries.
Organizations such as Sevier County, TN, City of Lawrenceburg, TN, City of Pleasant Grove, AL, City of Dunlap, TN and Town of Brighton, TN are recorded users of
BIS UtilityFlex for Utilities Customer Care and Billing.
Companies using BIS UtilityFlex are most concentrated in Government, with adoption spanning over 21 industries.
Companies using BIS UtilityFlex are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of BIS UtilityFlex across Americas, EMEA, and APAC.
Companies using BIS UtilityFlex range from small businesses with 0-100 employees - 71.43%, to mid-sized firms with 101-1,000 employees - 14.29%, large organizations with 1,001-10,000 employees - 14.29%, and global enterprises with 10,000+ employees - 0%.
Customers of BIS UtilityFlex include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified BIS UtilityFlex customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Utilities Customer Care and Billing.