List of BlackBerry AtHoc Customers
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Since 2010, our global team of researchers has been studying BlackBerry AtHoc customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased BlackBerry AtHoc for Critical Event Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using BlackBerry AtHoc for Critical Event Management include: U.S. Department of Health and Human Services (HHS), a United States based Government organisation with 62000 employees and revenues of $96.00 billion, Department Of Homeland Security, a United States based Government organisation with 250000 employees and revenues of $89.30 billion, American Red Cross, a United States based Non Profit organisation with 19000 employees and revenues of $2.91 billion and many others.
Contact us if you need a completed and verified list of companies using BlackBerry AtHoc, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The BlackBerry AtHoc customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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American Red Cross | Non Profit | 19000 | $2.9B | United States | BlackBerry | BlackBerry AtHoc | Critical Event Management | 2020 | n/a |
In 2020, the American Red Cross deployed BlackBerry AtHoc as its Critical Event Management application for humanitarian and disaster response operations in the United States. BlackBerry AtHoc is used to coordinate responders and issue arrival instructions, and it supports over 20,000 deployments per year to manage operations and public safety activations.
The BlackBerry AtHoc deployment emphasizes mass notification and deployment coordination capabilities, including incident alerting, responder coordination and arrival instruction workflows that align with disaster relief and volunteer management use cases. Configuration work focused on rapid broadcast of emergency messages, role based mobilization workflows and automated deployment tasking to coordinate volunteers and operational teams during relief events.
BlackBerry reported partnership support and donations circa 2020 to help the Red Cross scale rapid mass notifications and deployment coordination for disaster relief and volunteer management, supporting nationwide operational readiness. Operational governance centers on integrating BlackBerry AtHoc into disaster response procedures and volunteer mobilization processes within U.S. chapters, enabling centralized alerting and coordinated arrival instructions across operations and public safety functions.
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Department Of Homeland Security | Government | 250000 | $89.3B | United States | BlackBerry | BlackBerry AtHoc | Critical Event Management | 2023 | AMERICAN SYSTEMS Corporation |
In 2023, the Department Of Homeland Security selected BlackBerry AtHoc under a seven year IDIQ Super Enterprise PENS contract to provide department wide personnel emergency notification and accountability. The implementation centers on BlackBerry AtHoc as a Critical Event Management platform to support HR and personnel accountability and secure crisis communications across DHS components in the United States.
The deployment focuses on core Critical Event Management capabilities, including mass alerting and multi channel notification, personnel accountability workflows, two way secure communications, and role based access for incident response coordinators. Configuration work noted in the award emphasizes tailored alert templates, automated escalation and routing rules, and centralized incident dashboards to deliver enterprise wide visibility across components.
AMERICAN SYSTEMS Corporation and 4Points Technology were named partners to deliver and tailor the BlackBerry AtHoc CEM solution following the October 2023 award, guiding technical integration and customization for DHS operational contexts. The program description indicates alignment with HR and personnel accountability processes, with implementations scoped to department wide communications and secure crisis messaging rather than specifying named downstream systems.
Governance and rollout are structured under the seven year Super Enterprise PENS IDIQ, enabling phased tailoring and sustained support across DHS components in the United States. The stated objective is to provide department wide personnel emergency notification, accountability, and secure communications through BlackBerry AtHoc, with partners responsible for delivery, tailoring, and operationalization.
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U.S. Department of Health and Human Services (HHS) | Government | 62000 | $96.0B | United States | BlackBerry | BlackBerry AtHoc | Critical Event Management | 2020 | n/a |
In 2020, the U.S. Department of Health and Human Services (HHS) achieved a Department Authority to Operate for the FedRAMP authorized BlackBerry AtHoc service. The 2020 authorization positioned BlackBerry AtHoc as a Critical Event Management solution to support health sector incident response and crisis communications across U.S. federal health operations.
The BlackBerry AtHoc deployment focused on secure, auditable emergency messaging and personnel accountability capabilities, including incident alerting, two way personnel check in, and centralized incident notification workflows. Configuration work emphasized role based alerting, multi channel notifications, and audit trail retention to meet emergency communications and accountability requirements typical of Critical Event Management implementations.
Operational coverage extended across HHS federal health operations and response units, where the service was used during public health and operational incidents for department level crisis communications. The Department ATO established the governance baseline for use, enabling secure, auditable messaging and personnel accountability under HHS security controls and FedRAMP obligations.
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Buyer Intent: Companies Evaluating BlackBerry AtHoc
- Rolls-Royce Holdings, a United Kingdom based Aerospace and Defense organization with 42400 Employees
- Bakotech, a Ukraine based Professional Services company with 200 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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