List of Bold Group SedonaOffice Customers
Colorado Springs, 80997, CO,
United States
Since 2010, our global team of researchers has been studying Bold Group SedonaOffice customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Bold Group SedonaOffice for Professional Services Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Bold Group SedonaOffice for Professional Services Automation include: Mountain Alarm, a United States based Professional Services organisation with 270 employees and revenues of $44.0 million, My Alarm Center LLC, a United States based Professional Services organisation with 200 employees and revenues of $20.0 million, Vyanet Operating Group, a United States based Professional Services organisation with 150 employees and revenues of $15.0 million, Briscoe Protective, a United States based Professional Services organisation with 120 employees and revenues of $14.0 million, Richmond Alarm Company, a United States based Professional Services organisation with 100 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Bold Group SedonaOffice, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Bold Group SedonaOffice customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bates Security, LLC | Professional Services | 50 | $5M | United States | Bold Group | Bold Group SedonaOffice | Professional Services Automation | 2013 | n/a |
In 2013, Bates Security, LLC implemented Bold Group SedonaOffice. The deployment established Bold Group SedonaOffice as the company's Professional Services Automation platform to capture and manage job orders and operational workflows. Staff at the 50 person professional services firm use SedonaOffice for inputting job orders as the primary entry point for service requests.
Configuration emphasized job order management and scheduling capabilities common to Professional Services Automation, with modules aligned to job creation, dispatch coordination, and basic time capture to support field service operations. Operational coverage focused on dispatch, operations, and back office billing functions, with technicians and administrative personnel entering work details and service notes into Bold Group SedonaOffice. Governance concentrated on standardized job entry procedures and role based data access to ensure consistent order handling and traceability.
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Briscoe Protective | Professional Services | 120 | $14M | United States | Bold Group | Bold Group SedonaOffice | Professional Services Automation | 2017 | n/a |
In 2017 Briscoe Protective implemented Bold Group SedonaOffice as its Professional Services Automation application. The SedonaOffice deployment was configured to support the company’s 120 employees across customer service, billing and collections, installations, guard division operations and the main operator line.
Bold Group SedonaOffice was used to centralize core PSA capabilities including job and ticket management, scheduling and dispatch, billing and invoicing, contract and project tracking, and time and expense capture. Configuration emphasized operational workflows that mirror day to day tasks described by staff, such as installation paperwork, cancellations and suspensions, collections processing and operator call handling, enabling the system to serve as a single operational hub for field and office teams.
The SedonaOffice implementation operated alongside other commercial tools in the environment, including HubSpot, Alarmkey and Affiliated Monitoring, with staff routinely navigating multiple systems to support customer interactions. Governance focused on standardizing ticket lifecycle and billing workflows and establishing role based access so specialists such as customer service representatives could perform cross functional tasks while maintaining data integrity and a single source of service truth.
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Mountain Alarm | Professional Services | 270 | $44M | United States | Bold Group | Bold Group SedonaOffice | Professional Services Automation | 2015 | n/a |
In 2015, Mountain Alarm deployed Bold Group SedonaOffice as its Professional Services Automation platform. The implementation targeted the finance organization at Mountain Alarm in the United States, concentrating on accounts payable and vendor payment operations for the company’s professional services activities.
The Bold Group SedonaOffice configuration centralized invoice intake and the capture workflow for subsequent data entry into the Sedona accounting modules. Functional capabilities implemented included structured invoice processing, vendor payment handling using corporate credit cards and check disbursement workflows, and vendor inquiry management that supported staff who cover the Accounts Payable Manager role as necessary.
Operational coverage focused on accounts payable and vendor-facing finance functions, with staff responsible for collecting invoices and preparing them for Sedona entry, and responding to vendor inquiries to maintain business relationships. The implementation aligned application usage with routine AP tasks so that payment status, invoice records, and vendor communications were consolidated through SedonaOffice.
Governance emphasized standardized invoice capture procedures, role-based responsibilities for AP clerks and backup coverage for the Accounts Payable Manager, and consistent vendor handling processes. The narrative centers on Mountain Alarm Bold Group SedonaOffice Professional Services Automation supporting accounts payable, vendor payments, and vendor relationship workflows within the finance function.
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My Alarm Center LLC | Professional Services | 200 | $20M | United States | Bold Group | Bold Group SedonaOffice | Professional Services Automation | 2017 | n/a |
In 2017, My Alarm Center LLC implemented Bold Group SedonaOffice. The Bold Group SedonaOffice deployment served as the company Professional Services Automation platform to centralize service delivery, project accounting, time and expense tracking, scheduling and invoicing workflows.
Configuration emphasized core Professional Services Automation modules for job cost accounting, resource scheduling and dispatch support, billing and invoicing, and operational reporting. Customization and extensions were implemented using .NET development and SQL expertise, reflecting explicit hiring requirements for a Lead .NET Developer and SQL proficiency to tailor SedonaOffice workflows and reports.
The technical footprint centered on a SQL transactional store with .NET extensibility for business logic, and integration patterns included connections to Salesforce CRM and external accounting systems such as Sedona or comparable ledgers as indicated by stated experience needs. Middleware and cloud orchestration options were planned to leverage Boomi or AWS capabilities where applicable to manage data synchronization and integration endpoints.
Operational scope covered finance, service operations, and dispatch functions for My Alarm Center LLC in the United States, with governance focused on developer-led configuration management, change control, integration testing, and ownership of custom code and SQL reporting. The implementation narrative positions Bold Group SedonaOffice as the primary Professional Services Automation system driving centralized billing, project accounting, and field service operational workflows.
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Richmond Alarm Company | Professional Services | 100 | $10M | United States | Bold Group | Bold Group SedonaOffice | Professional Services Automation | 2009 | n/a |
In 2009 Richmond Alarm Company implemented Bold Group SedonaOffice as its Professional Services Automation platform to centrally manage customer records and service operations. Bold Group SedonaOffice was adopted to support central station data entry, client master data maintenance, and coordinated dispatch workflows used by the company’s Midlothian, Virginia operations.
The Bold Group SedonaOffice deployment was configured around core PSA capabilities including customer database management, service scheduling and dispatch queues, and billing and accounts receivable workflows aligned to alarm service contracts. Bold Group SedonaOffice handled the input of all new client information, the ongoing maintenance of existing client records, and the generation of documentation that was routinely exported to Microsoft Word, Excel, and Outlook for reporting and customer correspondence.
Operationally SedonaOffice was used alongside ABM software for collections and accounting activities, reflecting co-usage between Bold Group SedonaOffice and the firm’s collections toolset. The system supported cross-departmental processes spanning central station operations, field technician dispatch, and back-office accounting, and it underpinned ongoing relationships with more than 200 external alarm dealers.
Governance around the Bold Group SedonaOffice rollout included role-based data entry responsibilities, cross-training of staff into accounting and collections functions, and creation of bespoke training materials and how-to guides to onboard new hires. Personnel changes tied to system responsibilities were recorded, for example a promotion in 2012 to Data Entry Specialist that expanded system ownership and operational duties.
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Professional Services | 50 | $8M | United States | Bold Group | Bold Group SedonaOffice | Professional Services Automation | 2015 | n/a |
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Professional Services | 150 | $15M | United States | Bold Group | Bold Group SedonaOffice | Professional Services Automation | 2013 | n/a |
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Buyer Intent: Companies Evaluating Bold Group SedonaOffice
- MSS Electronics, a United States based Professional Services organization with 140 Employees
- CTB, Inc a Berkshire Hathaway company, a United States based Manufacturing company with 3000 Employees
- Wayne Alarm Systems, a United States based Professional Services organization with 140 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| MSS Electronics | Professional Services | 140 | $27M | United States | 2026-03-11 | |
| CTB, Inc a Berkshire Hathaway company | Manufacturing | 3000 | $1.0B | United States | 2026-03-04 | |
| Wayne Alarm Systems | Professional Services | 140 | $15M | United States | 2025-08-06 | |
| Professional Services | 10 | $1M | United States | 2025-03-13 | ||
| Professional Services | 10 | $1M | United States | 2025-02-05 | ||
| Professional Services | 50 | $5M | United States | 2024-07-30 | ||
| Professional Services | 10 | $1M | United States | 2024-06-25 |