List of BookNow Software Customers
Basingstoke, RG21 4HG,
United Kingdom
Since 2010, our global team of researchers has been studying BookNow Software customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased BookNow Software for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using BookNow Software for Reservation and Booking Management include: Topgolf, a United States based Leisure and Hospitality organisation with 10000 employees and revenues of $3.00 billion, Red Door Escape Room, a United States based Leisure and Hospitality organisation with 200 employees and revenues of $22.0 million, Daytona Motorsport Management, a United Kingdom based Leisure and Hospitality organisation with 80 employees and revenues of $8.0 million, The Basketball Social House, a United States based Leisure and Hospitality organisation with 45 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using BookNow Software, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The BookNow Software customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Daytona Motorsport Management | Leisure and Hospitality | 80 | $8M | United Kingdom | BookNow Software | BookNow Software | Reservation and Booking Management | 2025 | n/a |
In 2025, Daytona Motorsport Management implemented BookNow Software, a Reservation and Booking Management application, to improve the online booking journey, branding, and conversions across its UK venues. The deployment centralized online reservations and customer interaction workflows for the leisure and hospitality operator that manages multiple sites in the United Kingdom.
BookNow Software combined online reservations, EPOS, gift-voucher management and Salesforce CRM integration into a unified operational stack. Configuration work focused on booking flows, voucher lifecycle management, payment reconciliation and customer data capture to support marketing segmentation and sales follow up, with automation designed to reduce manual booking handling and streamline voucher redemption processes.
The Salesforce CRM integration synchronized booking-level data to reduce inbound call volume and enable more effective marketing and reporting, while EPOS integration provided transaction-level reconciliation at venue tills. Operational coverage included front-of-house operations, marketing and reporting teams across Daytona Motorsport's UK venues, with integration points instrumented to support centralized reporting and campaign activation.
Governance established centralized configuration management and cross-functional workflows between operations and marketing to standardize booking policies and reporting. Daytona Motorsport reported a 61% increase in online revenue and reduced inbound call volumes following the BookNow Software deployment, outcomes that were used to refine customer acquisition and retention workflows.
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Red Door Escape Room | Leisure and Hospitality | 200 | $22M | United States | BookNow Software | BookNow Software | Reservation and Booking Management | 2016 | n/a |
In 2016, Red Door Escape Room deployed BookNow Software as its booking engine on its public website. BookNow Software is a Reservation and Booking Management application and it replaced Xola in their booking stack. The deployment used BookNow Software hosted booking pages and an embedded booking flow linked from the corporate site, centralizing online reservations into a single booking ledger. Configuration work focused on aligning online availability with on-site session capacity and standardizing booking lifecycle handling.
Functional modules implemented included the online booking widget, calendar and session scheduling, capacity controls per experience, payment capture, and automated confirmation emails. BookNow Software was configured to manage time slot inventory, occupancy rules, and customer contact records, enabling the operations team to coordinate front desk schedules with live online inventory. The implementation leveraged core Reservation and Booking Management features for availability management, booking lifecycle orchestration, and customer communication.
Operational coverage encompassed front-of-house operations and online sales across Red Door Escape Room locations. Governance shifted booking ownership into a centralized operations workflow, standardizing booking rules and staff scheduling processes through BookNow Software. The configuration and site integration reflect an emphasis on consolidating reservations on the public website using BookNow Software.
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The Basketball Social House | Leisure and Hospitality | 45 | $3M | United States | BookNow Software | BookNow Software | Reservation and Booking Management | 2023 | n/a |
In 2023, The Basketball Social House implemented BookNow Software as its Reservation and Booking Management platform to simplify a mobile-first booking journey and drive bay reservations. The venue platform is built on Salesforce, and the integration between Salesforce and BookNow Software was implemented to improve page load speeds, increase conversion rates, and surface upsell and add-on options during the booking flow.
The BookNow Software deployment centered on a mobile-first booking flow, integrated upsell and add-on capability for bookings, and enhanced venue reporting for reservations and revenue tracking. Configuration work focused on booking rules for bay inventory and real-time availability, payment capture in the booking path, and analytics surfaced to front-of-house staff and marketing stakeholders. These functional modules align with standard Reservation and Booking Management workflows for leisure and hospitality operators.
Operationally the implementation supported venue-level reservation operations, with front-of-house and marketing functions adopting the new booking and reporting capabilities. The Basketball Social House reported a greater than 400% increase in bay reservations and significant upsell performance shortly after go-live, with improved conversion rates and load performance observed following the Salesforce integration.
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Leisure and Hospitality | 10000 | $3.0B | United States | BookNow Software | BookNow Software | Reservation and Booking Management | 2020 | n/a |
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Buyer Intent: Companies Evaluating BookNow Software
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