List of Botsplash Customers
Charlotte, 28217, NC,
United States
Since 2010, our global team of researchers has been studying Botsplash customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Botsplash for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Botsplash for Chatbots and Conversational AI include: Cardinal Financial, a United States based Banking and Financial Services organisation with 1700 employees and revenues of $300.0 million, Heyward Allen Motor Co, a United States based Automotive organisation with 250 employees and revenues of $40.0 million, Gsf Mortgage Corporation, a United States based Banking and Financial Services organisation with 225 employees and revenues of $25.0 million, Genesis Auto Sales, a United States based Automotive organisation with 50 employees and revenues of $5.0 million, Victory Motors Centre, a Hong Kong based Distribution organisation with 6 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Botsplash, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Botsplash customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Botsplash | Professional Services | 10 | $1M | United States | Botsplash | Botsplash | Chatbots and Conversational AI | 2018 | n/a |
In 2018, Botsplash implemented Botsplash, a Chatbots and Conversational AI application, on its website to embed conversational entry points for visitors and to support customer support, lead capture, and pre-sales qualification. The deployment leveraged a web chat widget placed on public pages, providing a real-time conversational channel directly within the corporate website environment.
Configuration emphasized conversational flow design, intent and entity modeling, and rule-driven fallback handling, using a web-based console to author dialogs and manage response content. Core Chatbots and Conversational AI capabilities deployed include natural language understanding, session state management, user attribute capture for qualification, automated routing triggers for human escalation, and persistent conversation logs for context retention.
Operational ownership was concentrated within small cross-functional teams spanning customer success, sales, and product, who administered the Botsplash console and iteratively tuned intents and responses. Analytics from conversation transcripts and event logs supported ongoing intent refinement, and the implementation was sized for a company of approximately 10 employees, prioritizing lightweight web integration and rapid iteration over complex infrastructure changes.
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Cardinal Financial | Banking and Financial Services | 1700 | $300M | United States | Botsplash | Botsplash | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Cardinal Financial implemented Botsplash on its public website. Cardinal Financial deployed Botsplash as a Chatbots and Conversational AI solution to provide web-based customer engagement, automated question handling, and lead capture across digital channels.
The implementation is delivered as a web-embedded conversational widget running on the Botsplash cloud platform, configured with intent-driven conversation flows, FAQ modules, form-based information capture, and agent escalation rules. Configuration work concentrated on conversation scripting, slot collection for basic lead qualification, and session handoff logic to route complex inquiries to human channels, reflecting standard Chatbots and Conversational AI functional workflows.
Operational ownership is centered on digital channels and customer service teams, who manage conversational content, escalation policies, and governance for the website deployment. Deployment scope is limited to the corporate website, positioning Botsplash to act as a first touch interface for customer service and online lead capture, and Cardinal Financial uses Botsplash as a Chatbots and Conversational AI application to support those business functions.
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Genesis Auto Sales | Automotive | 50 | $5M | United States | Botsplash | Botsplash | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Genesis Auto Sales deployed Botsplash on its website as the customer-facing conversational layer. The implementation uses Botsplash as a Chatbots and Conversational AI solution embedded in the dealership website to manage inventory inquiries, service scheduling requests, and initial lead qualification. The deployment follows a small-business SaaS pattern, with the chatbot delivered as a cloud-hosted widget integrated into the site front end and configured through the Botsplash administrative interface. The implementation scope is focused on the dealership digital storefront and customer contact touchpoints.
Functional configuration included conversational scripts for lead capture, appointment requests, frequently asked questions, and routing of conversational leads to sales and service teams for follow up. Botsplash was configured to collect structured contact data and visitor intent, and to maintain business hours and messaging controls that local operations can update. Governance and rollout responsibility rested with dealership operations, with sales and service stakeholders maintaining conversation content and escalation workflows. This narrative documents Genesis Auto Sales deployment of Botsplash, situating the company, Botsplash, Chatbots and Conversational AI, and customer-facing sales and service functions in a single implementation signal.
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Banking and Financial Services | 225 | $25M | United States | Botsplash | Botsplash | Chatbots and Conversational AI | 2022 | n/a |
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Automotive | 250 | $40M | United States | Botsplash | Botsplash | Chatbots and Conversational AI | 2020 | n/a |
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Banking and Financial Services | 10 | $1M | United States | Botsplash | Botsplash | Chatbots and Conversational AI | 2022 | n/a |
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Distribution | 6 | $1M | Hong Kong | Botsplash | Botsplash | Chatbots and Conversational AI | 2021 | n/a |
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Buyer Intent: Companies Evaluating Botsplash
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