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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

List of Botsplash Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Botsplash Professional Services 10 $1M United States Botsplash Botsplash Chatbots and Conversational AI 2018 n/a
In 2018, Botsplash implemented Botsplash, a Chatbots and Conversational AI application, on its website to embed conversational entry points for visitors and to support customer support, lead capture, and pre-sales qualification. The deployment leveraged a web chat widget placed on public pages, providing a real-time conversational channel directly within the corporate website environment. Configuration emphasized conversational flow design, intent and entity modeling, and rule-driven fallback handling, using a web-based console to author dialogs and manage response content. Core Chatbots and Conversational AI capabilities deployed include natural language understanding, session state management, user attribute capture for qualification, automated routing triggers for human escalation, and persistent conversation logs for context retention. Operational ownership was concentrated within small cross-functional teams spanning customer success, sales, and product, who administered the Botsplash console and iteratively tuned intents and responses. Analytics from conversation transcripts and event logs supported ongoing intent refinement, and the implementation was sized for a company of approximately 10 employees, prioritizing lightweight web integration and rapid iteration over complex infrastructure changes.
Cardinal Financial Banking and Financial Services 1700 $300M United States Botsplash Botsplash Chatbots and Conversational AI 2021 n/a
In 2021, Cardinal Financial implemented Botsplash on its public website. Cardinal Financial deployed Botsplash as a Chatbots and Conversational AI solution to provide web-based customer engagement, automated question handling, and lead capture across digital channels. The implementation is delivered as a web-embedded conversational widget running on the Botsplash cloud platform, configured with intent-driven conversation flows, FAQ modules, form-based information capture, and agent escalation rules. Configuration work concentrated on conversation scripting, slot collection for basic lead qualification, and session handoff logic to route complex inquiries to human channels, reflecting standard Chatbots and Conversational AI functional workflows. Operational ownership is centered on digital channels and customer service teams, who manage conversational content, escalation policies, and governance for the website deployment. Deployment scope is limited to the corporate website, positioning Botsplash to act as a first touch interface for customer service and online lead capture, and Cardinal Financial uses Botsplash as a Chatbots and Conversational AI application to support those business functions.
Genesis Auto Sales Automotive 50 $5M United States Botsplash Botsplash Chatbots and Conversational AI 2021 n/a
In 2021, Genesis Auto Sales deployed Botsplash on its website as the customer-facing conversational layer. The implementation uses Botsplash as a Chatbots and Conversational AI solution embedded in the dealership website to manage inventory inquiries, service scheduling requests, and initial lead qualification. The deployment follows a small-business SaaS pattern, with the chatbot delivered as a cloud-hosted widget integrated into the site front end and configured through the Botsplash administrative interface. The implementation scope is focused on the dealership digital storefront and customer contact touchpoints. Functional configuration included conversational scripts for lead capture, appointment requests, frequently asked questions, and routing of conversational leads to sales and service teams for follow up. Botsplash was configured to collect structured contact data and visitor intent, and to maintain business hours and messaging controls that local operations can update. Governance and rollout responsibility rested with dealership operations, with sales and service stakeholders maintaining conversation content and escalation workflows. This narrative documents Genesis Auto Sales deployment of Botsplash, situating the company, Botsplash, Chatbots and Conversational AI, and customer-facing sales and service functions in a single implementation signal.
Gsf Mortgage Corporation Banking and Financial Services 225 $25M United States Botsplash Botsplash Chatbots and Conversational AI 2022 n/a
In 2022, Gsf Mortgage Corporation deployed Botsplash on its public website. Gsf Mortgage Corporation implemented Botsplash as a Chatbots and Conversational AI application to support customer engagement and online lead capture for its mortgage business. The implementation centers on an embedded web chat widget connected to a cloud conversational engine, configured with structured conversation flows and web-based lead capture forms consistent with Chatbots and Conversational AI platforms. Functional capabilities implemented include scripted FAQ automation, guided qualification flows, configurable routing to human agents, and administrative controls for conversation content and templates. Operational ownership is internal, with the digital marketing team and customer service and loan origination stakeholders managing conversation content, routing rules, and privacy settings through the Botsplash administrative console. The deployment is limited to the corporate website and is operated across Gsf Mortgage Corporation in the United States, with ongoing monitoring and iterative tuning handled by internal teams.
Heyward Allen Motor Co Automotive 250 $40M United States Botsplash Botsplash Chatbots and Conversational AI 2020 n/a
In 2020, Heyward Allen Motor Co deployed Botsplash on its website as a customer-facing chat solution. Heyward Allen Motor Co uses Botsplash as a Chatbots and Conversational AI application to manage website customer engagement, lead capture, and front-line inquiry handling for sales and service functions. The implementation centers on a site-embedded Botsplash chat widget delivered as a cloud SaaS integration into the public website. Configuration focused on conversational flows and scripted responses typical of Chatbots and Conversational AI, enabling automated FAQ handling, initial customer qualification, and structured information capture prior to any live agent handoff. Operational ownership resides with dealership customer-facing teams, primarily sales and service, who adjusted website workflows to incorporate the chat channel for inbound traffic. The deployment implies lightweight web widget architecture with centralized administration of conversational content and ongoing content tuning to align chat responses with dealership appointment and sales processes.
Banking and Financial Services 10 $1M United States Botsplash Botsplash Chatbots and Conversational AI 2022 n/a
Distribution 6 $1M Hong Kong Botsplash Botsplash Chatbots and Conversational AI 2021 n/a
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FAQ - APPS RUN THE WORLD Botsplash Coverage

Botsplash is a Chatbots and Conversational AI solution from Botsplash.

Companies worldwide use Botsplash, from small firms to large enterprises across 21+ industries.

Organizations such as Cardinal Financial, Heyward Allen Motor Co, Gsf Mortgage Corporation, Genesis Auto Sales and Victory Motors Centre are recorded users of Botsplash for Chatbots and Conversational AI.

Companies using Botsplash are most concentrated in Banking and Financial Services, Automotive and Distribution, with adoption spanning over 21 industries.

Companies using Botsplash are most concentrated in United States and Hong Kong, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Botsplash across Americas, EMEA, and APAC.

Companies using Botsplash range from small businesses with 0-100 employees - 57.14%, to mid-sized firms with 101-1,000 employees - 28.57%, large organizations with 1,001-10,000 employees - 14.29%, and global enterprises with 10,000+ employees - 0%.

Customers of Botsplash include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Botsplash customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.