List of Business Force CRM Customers
Business Force
26 El Nozha Street,
Cairo, 11765,
Egypt
Cairo, 11765,
Egypt
20 12 27588787
Professional Services
10
$1M
Since 2010, our global team of researchers has been studying Business Force CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Business Force CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Business Force CRM for CRM include: NAFFCO FZCO, a United Arab Emirates based Professional Services organisation with 15000 employees and revenues of $4.00 billion, Carta Misr Egypt, a Egypt based Manufacturing organisation with 300 employees and revenues of $25.0 million, Internal Trade Development Authority Egypt, a Egypt based Government organisation with 1200 employees and revenues of $10.0 million, Blue Nile Boat Egypt, a Egypt based Leisure and Hospitality organisation with 60 employees and revenues of $6.0 million and many others.
Contact us if you need a completed and verified list of companies using Business Force CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Blue Nile Boat Egypt | Leisure and Hospitality | 60 | $6M | Egypt | Business Force | Business Force CRM | CRM | 2015 | n/a |
In 2015, Blue Nile Boat Egypt deployed Business Force CRM to centralize customer, booking and restaurant-sales workflows across its Nile-based venues. Business Force CRM is a CRM application that was implemented to consolidate customer profiles, booking records and restaurant sales records in order to improve booking responsiveness and to establish consistent customer-service tracking in Egypt. The deployment targeted reservation lifecycle management, group and private booking sales processes, and guest service case tracking within the leisure and hospitality context.
Module usage including sales, marketing and customer service is inferred from Business Force vendor CRM product pages, aligning to lead-to-booking workflows, campaign-driven guest outreach and case management processes typical of a CRM. Operational coverage focused on Nile-based venues in Cairo and across Egypt, centralizing booking workflows and customer records to support reservations, front-desk operations and on-board restaurant sales. Governance and rollout emphasized centralized operations control and standardized response workflows, with phased adoption across venues during the 2015 deployment.
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Carta Misr Egypt | Manufacturing | 300 | $25M | Egypt | Business Force | Business Force CRM | CRM | 2015 | n/a |
In 2015 Carta Misr Egypt implemented Business Force CRM to manage commercial operations for the paper and packaging manufacturer. The deployment used Business Force CRM within the CRM category to centralize sales channel management, distributor operations, and after sales service processes across the company.
Implementation scope focused on standard CRM modules and workflows aligned to distributor sales and service, including sales force automation, distributor management, order processing and customer service case handling. Configuration work concentrated on a centralized customer and account master, opportunity and order tracking, case management, and role based access for sales and service teams, consistent with Business Force CRM capabilities.
Operational coverage spanned Carta Misr sites and regional distributor channels in Egypt, with the deployment aimed at centralizing order to cash communications and customer service case handling. Integrations were oriented around connecting CRM transaction flows to order processing and back office systems, and to distributor transaction feeds, to ensure consistent customer and order records across commercial processes.
Governance and process changes emphasized standardized sales and service workflows, distributor transaction protocols, and a centralized CRM administration model to manage master data and system configuration. Rollout appears to have prioritized alignment of sales, distribution and after sales teams to a single CRM application, supporting consistent case escalation and distributor management procedures.
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Internal Trade Development Authority Egypt | Government | 1200 | $10M | Egypt | Business Force | Business Force CRM | CRM | 2015 | n/a |
In 2015, the Internal Trade Development Authority Egypt implemented Business Force CRM to centralize stakeholder communications and manage commercial-registry customer interactions across its offices. The deployment was intended to consolidate inquiry intake and establish a unified case tracking capability for regulatory and customer service workflows.
Configuration appears to leverage core Business Force CRM modules aligned to sales, marketing and customer service, including contact and account management, case and ticket tracking, and campaign-driven outreach. Standard CRM workflows were likely used to route registry queries to functional teams, maintain interaction histories, and support reporting and activity logging for stakeholder engagement.
Operational scope covered the authority's offices in Egypt, with Business Force CRM positioned as the central repository for commercial registry interactions and stakeholder communications. Governance adjustments inferred from the centralization effort include standardized inquiry intake processes, defined case ownership and escalation workflows, and role based access to customer records to support regulatory and administrative business functions.
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NAFFCO FZCO | Professional Services | 15000 | $4.0B | United Arab Emirates | Business Force | Business Force CRM | CRM | 2014 | n/a |
In 2014 NAFFCO FZCO implemented Business Force CRM to centralize sales lead capture and customer records for its UAE operations. Business Force CRM was deployed as a CRM platform to support sales, order processing, invoicing and delivery coordination across NAFFCO Dubai Freezone activities between March 2018 and September 2021.
The implementation emphasized core CRM capabilities, including lead creation from enquiries received by email, telephone and direct contact, preparing and issuing sales quotations on schedule, maintaining comprehensive customer master data, and handling order processing with accuracy and timeliness. The configuration supported invoicing workflows, documentation for shipping, and ongoing maintenance of minimum stock level information to inform fulfillment decisions.
Operational coverage extended across sales, logistics and billing functions, with the CRM acting as the system of record for customer interactions and transaction status. The platform was used to coordinate schedules, file important documents, and communicate relevant information between field sales and internal teams, supporting delivery arrangements and stock coordination.
Governance and process changes were oriented around a regular reporting cadence and coordinated follow up, with fortnightly and monthly sales reporting instituted as part of CRM usage. Processes documented in the CRM included client notification of unforeseen delays, internal follow up to ensure customer satisfaction, and administrative handling of sales documentation and shipping paperwork.
Day to day operational responsibilities documented for Business Force CRM included maintaining accurate CRM data for easy process execution, producing monthly reports on sales progress, supporting shipping documentation, and coordinating with the sales team on deliveries and invoicing. The record reflects an implementation focused on structured sales operations, order-to-cash support and crossfunctional coordination using Business Force CRM as the transactional and reporting platform.
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FAQ - APPS RUN THE WORLD Business Force CRM Coverage
Business Force CRM is a CRM solution from Business Force.
Companies worldwide use Business Force CRM, from small firms to large enterprises across 21+ industries.
Organizations such as NAFFCO FZCO, Carta Misr Egypt, Internal Trade Development Authority Egypt and Blue Nile Boat Egypt are recorded users of
Business Force CRM for CRM.
Companies using Business Force CRM are most concentrated in Professional Services, Manufacturing and Government, with adoption spanning over 21 industries.
Companies using Business Force CRM are most concentrated in United Arab Emirates and Egypt, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Business Force CRM across Americas, EMEA, and APAC.
Companies using Business Force CRM range from small businesses with 0-100 employees - 25%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 25%.
Customers of Business Force CRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Business Force CRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of CRM.