List of Business Force CRM Customers
Cairo, 11765,
Egypt
Since 2010, our global team of researchers has been studying Business Force CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Business Force CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Business Force CRM for CRM include: NAFFCO FZCO, a United Arab Emirates based Professional Services organisation with 15000 employees and revenues of $4.00 billion, Carta Misr Egypt, a Egypt based Manufacturing organisation with 300 employees and revenues of $25.0 million, Internal Trade Development Authority Egypt, a Egypt based Government organisation with 1200 employees and revenues of $10.0 million, Blue Nile Boat Egypt, a Egypt based Leisure and Hospitality organisation with 60 employees and revenues of $6.0 million and many others.
Contact us if you need a completed and verified list of companies using Business Force CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Business Force CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Blue Nile Boat Egypt | Leisure and Hospitality | 60 | $6M | Egypt | Business Force | Business Force CRM | CRM | 2015 | n/a |
In 2015, Blue Nile Boat Egypt deployed Business Force CRM to centralize customer, booking and restaurant-sales workflows across its Nile-based venues. Business Force CRM is a CRM application that was implemented to consolidate customer profiles, booking records and restaurant sales records in order to improve booking responsiveness and to establish consistent customer-service tracking in Egypt. The deployment targeted reservation lifecycle management, group and private booking sales processes, and guest service case tracking within the leisure and hospitality context.
Module usage including sales, marketing and customer service is inferred from Business Force vendor CRM product pages, aligning to lead-to-booking workflows, campaign-driven guest outreach and case management processes typical of a CRM. Operational coverage focused on Nile-based venues in Cairo and across Egypt, centralizing booking workflows and customer records to support reservations, front-desk operations and on-board restaurant sales. Governance and rollout emphasized centralized operations control and standardized response workflows, with phased adoption across venues during the 2015 deployment.
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Carta Misr Egypt | Manufacturing | 300 | $25M | Egypt | Business Force | Business Force CRM | CRM | 2015 | n/a |
In 2015 Carta Misr Egypt implemented Business Force CRM to manage commercial operations for the paper and packaging manufacturer. The deployment used Business Force CRM within the CRM category to centralize sales channel management, distributor operations, and after sales service processes across the company.
Implementation scope focused on standard CRM modules and workflows aligned to distributor sales and service, including sales force automation, distributor management, order processing and customer service case handling. Configuration work concentrated on a centralized customer and account master, opportunity and order tracking, case management, and role based access for sales and service teams, consistent with Business Force CRM capabilities.
Operational coverage spanned Carta Misr sites and regional distributor channels in Egypt, with the deployment aimed at centralizing order to cash communications and customer service case handling. Integrations were oriented around connecting CRM transaction flows to order processing and back office systems, and to distributor transaction feeds, to ensure consistent customer and order records across commercial processes.
Governance and process changes emphasized standardized sales and service workflows, distributor transaction protocols, and a centralized CRM administration model to manage master data and system configuration. Rollout appears to have prioritized alignment of sales, distribution and after sales teams to a single CRM application, supporting consistent case escalation and distributor management procedures.
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Internal Trade Development Authority Egypt | Government | 1200 | $10M | Egypt | Business Force | Business Force CRM | CRM | 2015 | n/a |
In 2015, the Internal Trade Development Authority Egypt implemented Business Force CRM to centralize stakeholder communications and manage commercial-registry customer interactions across its offices. The deployment was intended to consolidate inquiry intake and establish a unified case tracking capability for regulatory and customer service workflows.
Configuration appears to leverage core Business Force CRM modules aligned to sales, marketing and customer service, including contact and account management, case and ticket tracking, and campaign-driven outreach. Standard CRM workflows were likely used to route registry queries to functional teams, maintain interaction histories, and support reporting and activity logging for stakeholder engagement.
Operational scope covered the authority's offices in Egypt, with Business Force CRM positioned as the central repository for commercial registry interactions and stakeholder communications. Governance adjustments inferred from the centralization effort include standardized inquiry intake processes, defined case ownership and escalation workflows, and role based access to customer records to support regulatory and administrative business functions.
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Professional Services | 15000 | $4.0B | United Arab Emirates | Business Force | Business Force CRM | CRM | 2014 | n/a |
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