List of Capita iTime Customers
London, WC2N 6DF,
United Kingdom
Since 2010, our global team of researchers has been studying Capita iTime customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Capita iTime for Time and Attendance from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Capita iTime for Time and Attendance include: Toolstation Ltd, a United Kingdom based Retail organisation with 5400 employees and revenues of $880.0 million, Resource Solutions, a United Kingdom based Professional Services organisation with 3200 employees and revenues of $613.0 million, iForce Limited, a United Kingdom based Distribution organisation with 1300 employees and revenues of $600.0 million, dnata UK, a United Kingdom based Professional Services organisation with 3000 employees and revenues of $484.0 million, Willerby Ltd, a United Kingdom based Leisure and Hospitality organisation with 1000 employees and revenues of $206.0 million and many others.
Contact us if you need a completed and verified list of companies using Capita iTime, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Capita iTime customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Deafblind UK | Non Profit | 109 | $5M | United Kingdom | AdvancedAdvT | Capita iTime | Time and Attendance | 2015 | n/a |
In 2015, Deafblind UK implemented Capita iTime as its Time and Attendance solution across the charity and its social enterprises in the United Kingdom. The deployment established a single time capture framework for staff and frontline workers, aligning clocking methods with organizational payroll and HR processes.
The implementation combined Capita iTime with iHR and Telephone clocking solutions, delivering standard Time and Attendance capabilities including electronic clocking, telephone based clocking capture, roster and shift scheduling, absence recording, manager approval workflows, and operational reporting. Capita iTime was configured to accept multi-channel inputs from telephone clocking alongside desktop and roster interfaces, reflecting common functional modules for the Time and Attendance category.
Integration focus centered on synchronizing workforce master data and attendance records between Capita iTime and iHR, with telephone clocking acting as a primary capture channel for remote or distributed staff. The vendor AdvancedAdvT supported provisioning of the Capita iTime and associated clocking components, enabling a cohesive data flow from time capture into HR records and downstream payroll processing.
Governance was structured around HR and payroll functions, standardizing clocking policies and manager approval processes across sites and social enterprises. The delivery emphasized consistent configuration of attendance rules, audit trails for clocking events, and role based access to time records to support operational oversight and compliance within the nonprofit environment.
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dnata UK | Professional Services | 3000 | $484M | United Kingdom | AdvancedAdvT | Capita iTime | Time and Attendance | 2017 | n/a |
In 2017, dnata UK deployed Capita iTime for Time and Attendance across its new dnata City East facility at Heathrow and extended the central system to regional airport sites. The City East implementation was part of a broader workforce management footprint that also includes dnata sites at Gatwick and Manchester.
Capita iTime was configured to provide core time and attendance capture alongside the Self Service module, allowing employees to book leave and interchange shifts with co-workers. The central system maintains a log of all training records, and a custom setting was implemented to link training expiry dates directly to site access levels, enforcing qualification based access control.
The implementation included integration with physical access control hardware, with Capita Workforce Management installing door entry units, turnstiles and car park barriers across the new site in under four months. Deployment aligned to the operational layout of the 22,900 square metre City East site, which includes warehousing with 32 truck doors, a unit load device handling system, office space, a staff gym and a split level multistory car park.
Operational coverage spans workforce and security functions that support cargo handling for customer airlines including Virgin Atlantic and Delta Airlines, and the system was positioned to enable faster truck and cargo handling times while maintaining strict security governance. Capita iTime serves as the central Time and Attendance system tying training compliance, site access and employee self service into a unified workforce management workflow.
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Excelcare Holdings Ltd | Leisure and Hospitality | 750 | $35M | United Kingdom | AdvancedAdvT | Capita iTime | Time and Attendance | 2015 | n/a |
In 2015, Excelcare Holdings Ltd implemented Capita iTime as its Time and Attendance system. The deployment was oriented to support HR and Payroll functions and electronic time capture across the company’s workforce of approximately 750 employees.
Capita iTime was configured to mimic existing manual operating procedures in an electronic format, preserving familiar workflows while introducing digital time capture and rostering. Configuration emphasized flexible rule sets and user friendly interfaces for non IT professionals, and the implementation included standard Time and Attendance capabilities such as configurable shift patterns, electronic timesheets, exception reporting, and roster management typical of the category.
Configuration and governance were driven by HR and Payroll ownership, with system settings aligned to the organisation’s operational rules so that business users could maintain processes without heavy technical dependency. The Head of HR and Payroll, Osa, reported that the solution is user friendly for non IT staff and can be configured to meet specific requirements, which informed rollout and post go live support priorities.
Excelcare reported that Capita iTime’s flexibility allowed the system to adapt as the business grew, enabling HR and Payroll to standardise time capture and automate manual administrative tasks while retaining established operating procedures. These reported benefits framed ongoing configuration and change control workstreams to ensure the Time and Attendance system remained aligned with evolving business needs.
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iForce Limited | Distribution | 1300 | $600M | United Kingdom | AdvancedAdvT | Capita iTime | Time and Attendance | 2015 | n/a |
In 2015 iForce Limited deployed Capita iTime in the Time and Attendance category as part of a coordinated rollout of three Intelligent range products, iTime, iHr and iAccess. The deployment used a single database and a unified sign on portal to present a consolidated workforce management environment across the business.
The implementation configured core modules for time and attendance capture, personnel records management and physical access control, with Capita iTime operating alongside iHr and iAccess from the same data store. Systems were configured to collate live attendance data and to generate daily, weekly and monthly reports covering overtime, banked hours and holiday balances.
Operational coverage extended to all employees across multiple sites, with the combined suite feeding a single reporting and authentication layer. Business functions that consume the platform include operations, HR and site access management, with Capita iTime providing the timekeeping and scheduling data that supports shift planning.
Governance centered on a single sign on and centralized data model, enabling consistent reporting rules and a unified employee identity between timekeeping, HR records and access control. The solution provided explicit capabilities to compare hours worked against output produced, enabling iForce Limited to identify dips in output and to schedule the correct number of staff during peak periods, and it enabled routine operational reporting for workforce management.
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Mactaggart & Mickel Group Ltd | Construction and Real Estate | 292 | $118M | United Kingdom | AdvancedAdvT | Capita iTime | Time and Attendance | 2014 | n/a |
In 2014, Mactaggart & Mickel Group Ltd implemented Capita iTime for Time and Attendance across its operations. The deployment included Capita iTime and iHR at the head office, eight construction sites and timber systems factories to capture hours for over 700 employees and subcontractors.
Capita iTime was configured to capture working time for both salaried and contracted employees, with bespoke contractual rules and attendance logic tailored to the companys pay and contract terms. Administration was provisioned to 13 users in HR, Payroll and line management to support time entry validation, exception handling and payroll-ready time exports.
Capita WFM implemented a bespoke integration between Capita iTime and Mactaggart & Mickels COINS payroll software so logged hours flowed directly into the payroll export. That integration preserved configured contractual rules through to payroll and eliminated a manual handoff between time capture and payroll processing, significantly reducing admin time, human error and internal costs.
Rollout governance emphasized configuration-driven compliance and close collaboration with Mactaggart & Mickel to capture bespoke requirements, with operational ownership assigned to HR, Payroll and line management administrators. The implementation unified Time and Attendance data, workforce administration and payroll export processes to streamline day to day time capture and payroll preparation.
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Non Profit | 250 | $30M | United Kingdom | AdvancedAdvT | Capita iTime | Time and Attendance | 2013 | n/a |
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Professional Services | 3200 | $613M | United Kingdom | AdvancedAdvT | Capita iTime | Time and Attendance | 2008 | n/a |
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Utilities | 500 | $64M | United Kingdom | AdvancedAdvT | Capita iTime | Time and Attendance | 2016 | n/a |
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Utilities | 500 | $71M | United Kingdom | AdvancedAdvT | Capita iTime | Time and Attendance | 2015 | n/a |
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Healthcare | 700 | $40M | United Kingdom | AdvancedAdvT | Capita iTime | Time and Attendance | 2015 | n/a |
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Buyer Intent: Companies Evaluating Capita iTime
- Veezu, a United Kingdom based Transportation organization with 19 Employees
- Market Gain, a United States based Retail company with 10 Employees
- University of Bristol, a United Kingdom based Education organization with 8369 Employees
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