List of Capone Customers
Bucharest, 030606,
Romania
Since 2010, our global team of researchers has been studying Capone customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Capone for Debt Collection and Recovery from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Capone for Debt Collection and Recovery include: Vodafone Romania, a Romania based Communications organisation with 3078 employees and revenues of $1.50 billion, ING Bank Romania, a Romania based Banking and Financial Services organisation with 3400 employees and revenues of $847.0 million, Credit Europe Bank N.V., a Netherlands based Banking and Financial Services organisation with 1234 employees and revenues of $181.0 million and many others.
Contact us if you need a completed and verified list of companies using Capone, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Capone customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Credit Europe Bank N.V. | Banking and Financial Services | 1234 | $181M | Netherlands | Astory | Capone | Debt Collection and Recovery | 2008 | Advantage Software | In 2008, Credit Europe Bank N.V. implemented Capone Banking to support debt-collection activities for retail and SME credit portfolios in Ukraine, deploying the Capone application in the Debt Collection and Recovery category. The implementation targeted stronger control over delinquent loans and centralization of collection operations for the bank's Ukrainian consumer and small business book. Advantage Software Factory led a 1 to 1.5 month implementation project and configured Capone Banking to standardize collector workflows, case management, payment scheduling and portfolio tracking, aligning application modules with the bank's existing collection processes. The deployment emphasized operational modules typical of Debt Collection and Recovery systems, including debtor account consolidation, task orchestration for collection teams and reporting for delinquency monitoring. Operational coverage focused on the bank's Ukrainian collection operations, with business functions impacted including retail collections, SME collections and portfolio risk monitoring. Credit Europe Bank expected reduced collection costs and better long term portfolio profitability as a result. | |
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ING Bank Romania | Banking and Financial Services | 3400 | $847M | Romania | Astory | Capone | Debt Collection and Recovery | 2006 | Advantage Software | In 2006, ING Bank Romania implemented Capone to manage bank receivables and the delinquency lifecycle across retail credit products in Romania. The deployment positions Capone as the bank's Debt Collection and Recovery application supporting collections and credit operations functions. The Capone implementation concentrated on case management, segmentation of delinquent accounts, workflow orchestration for collector activities, and recovery scheduling, reflecting capabilities typical for Debt Collection and Recovery platforms. Configuration work focused on automating escalation pathways and standardizing collector procedures across retail credit product lines, while reporting and monitoring modules were applied to track portfolio delinquency stages. Advantage Software provided the Capone deployments for ING Bank Romania and other Romanian banks in the mid 2000s, leading the technical delivery and rollout. Operational coverage included collections teams and credit operations across the bank's retail lending products in Romania, with integrations implemented to operationally link Capone to the bank's servicing touchpoints and account records. Governance changes emphasized centralized collections workflows and rule based escalation configured inside Capone, aligning operating procedures under a single platform. The engagement delivered better delinquency control and expected operational cost savings for collections as reported during the mid 2000s deployments. | |
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Vodafone Romania | Communications | 3078 | $1.5B | Romania | Astory | Capone | Debt Collection and Recovery | 2007 | Advantage Software | In 2007 Vodafone Romania deployed Capone, a Debt Collection and Recovery application to automate collections and billing-recovery processes for the telco regionally. The implementation used a locally modified variant called Kollecto by EOS Group and was delivered via Advantage Software Factory and partner network. Capone was configured to centralize automated collection workflows, billing-recovery case handling, and customer contact handling, applying category-standard debt collection capabilities such as staged workflows, case management, and contact orchestration. Configuration emphasized workflow automation to reduce manual steps in collections and to standardize escalation and promise-to-pay tracking. Operational coverage targeted Vodafone Romania collections and billing teams across the regional telco organization, embedding Capone into day-to-day collections operations and customer outreach processes. Delivery and technical alignment were coordinated through Advantage Software Factory partners to adapt the Kollecto variant to local process requirements. Governance focused on operationalizing automated workflows and contact handling across collections agents, with rollout managed through Advantage Software Factory delivery practices. The program explicitly targeted reductions in bad-debt and manual collection work while improving workflow automation and customer contact handling. |
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