List of CaptivateIQ Customers
CaptivateIQ
548 Market Street PMB 145518,
San Francisco, 94104, CA,
United States
San Francisco, 94104, CA,
United States
1 415-656-8261
Professional Services
335
$32M
Since 2010, our global team of researchers has been studying CaptivateIQ customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CaptivateIQ for Incentive Compensation Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CaptivateIQ for Incentive Compensation Management include: Tecan, a Switzerland based Life Sciences organisation with 3315 employees and revenues of $1.18 billion, BigCommerce, a United States based Professional Services organisation with 1161 employees and revenues of $349.0 million, FullStory, a United States based Professional Services organisation with 600 employees and revenues of $110.0 million, Dataminr, a United States based Media organisation with 150 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using CaptivateIQ, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CaptivateIQ customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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BigCommerce | Professional Services | 1161 | $349M | United States | CaptivateIQ | CaptivateIQ | Incentive Compensation Management | 2020 | n/a |
In 2020 BigCommerce implemented CaptivateIQ to automate incentive compensation for its sales and business development teams while preparing for its IPO. BigCommerce deployed CaptivateIQ in the Incentive Compensation Management category to strengthen SOX controls and to provide auditable commission processing and reporting.
The implementation centered on CaptivateIQ’s commission calculation and plan configuration capabilities, with automated commission processing workflows and reporting that produce audit trails and role based access to compensation data. The deployment included dispute and reconciliation workflows and configurable plan rules to support complex territory and quota structures consistent with Incentive Compensation Management functional patterns.
Operational coverage extended across finance, sales operations, and seller-facing teams, and the solution was applied to pay period commission cycles. CaptivateIQ was used to centralize commission processing and provide transparent, seller-facing reporting that aligned finance controls with compensation operations.
BigCommerce reported that CaptivateIQ materially reduced manual commission work, cutting commission processing time by up to approximately 80 hours per pay period, supported a tripling of commissionable headcount, and increased transparency between finance and sellers while improving SOX controls and auditability.
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Dataminr | Media | 150 | $20M | United States | CaptivateIQ | CaptivateIQ | Incentive Compensation Management | 2022 | n/a |
In 2022, Dataminr implemented CaptivateIQ for Incentive Compensation Management to centralize and standardize sales compensation administration. Dataminr deployed CaptivateIQ as its Incentive Compensation Management platform to support sales compensation and partner channel operations across the organization.
The CaptivateIQ implementation focused on core compensation capabilities, including plan design, commission calculation, quota setting, territory alignment, forecasting, and annual planning workflows. CaptivateIQ was configured to provide reporting and dashboarding for payout visibility, automate commission calculations, and support documentation creation and maintenance for compensation plans.
Operational ownership rested with a direct team managing sales compensation globally, and the scope included Partner and Channel operations with reporting, ROI tracking, and pilot program design and execution. The implementation also supported Deal Desk activities by enabling document review, quote and sales order review and approval, and standardizing document creation for procedures.
Governance and administration responsibilities included overseeing the CaptivateIQ ICM tool to ensure plan and payout data accuracy and to meet dashboard and reporting needs for the sales organization. The team managed large scale projects to introduce new systems, tools and processes, and maintained ongoing plan documentation and operational procedures to support compensation governance.
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FullStory | Professional Services | 600 | $110M | United States | CaptivateIQ | CaptivateIQ | Incentive Compensation Management | 2022 | n/a |
In 2022, FullStory implemented CaptivateIQ as its Incentive Compensation Management solution to modernize sales commission administration and provide finance and sales teams with real-time, transparent views into payee earnings. The deployment focused on automating spreadsheet-driven commission processes and enabling what-if scenario modeling to surface earnings impacts before payout cycles, with CaptivateIQ used to centralize commission logic and calculation workflows.
The implementation configured core Incentive Compensation Management capabilities including automated commission calculation, scenario-based modeling, and payee-facing earnings visibility, with governance aligned to finance and sales operational workflows. FullStory reported the move saved approximately two days per month on commission tasks and improved accuracy and seller trust, outcomes that reflect tighter commission lifecycle control after CaptivateIQ went live.
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Tecan | Life Sciences | 3315 | $1.2B | Switzerland | CaptivateIQ | CaptivateIQ | Incentive Compensation Management | 2023 | n/a |
In 2023, Tecan implemented CaptivateIQ, deploying CaptivateIQ as its Incentive Compensation Management application to centralize commission workflows across finance and compensation teams. The deployment targeted global commission calculation, payroll alignment, and reporting reliability as the primary operational objectives.
The implementation emphasized automation of commission calculation and standardized rules-based plan logic within CaptivateIQ, leveraging common Incentive Compensation Management capabilities such as plan modeling, automated calculations, and consolidated reporting. Configuration focused on removing manual formula work and creating repeatable calculation processes to support payroll handoffs.
Go-live was completed in less than a month, reflecting a compact deployment and configuration cycle. Rollout coverage extended across Tecan's global finance and compensation functions, with operational scope concentrated on commission processing and integration into payroll reporting workflows.
Governance changes included centralizing calculation logic, enforcing standardized workflows, and reducing manual spreadsheet reconciliation to improve data consistency. Process restructuring embedded CaptivateIQ calculation outputs into payroll and reporting pipelines, increasing control over commission administration.
Tecan reported approximately a 75% reduction in commission calculation time and about a 25% reduction in data rework after the CaptivateIQ implementation. Those outcomes were tied to reduced manual calculation work and fewer errors, which improved payroll and reporting reliability.
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD CaptivateIQ Coverage
CaptivateIQ is a Incentive Compensation Management solution from CaptivateIQ.
Companies worldwide use CaptivateIQ, from small firms to large enterprises across 21+ industries.
Organizations such as Tecan, BigCommerce, FullStory and Dataminr are recorded users of
CaptivateIQ for Incentive Compensation Management.
Companies using CaptivateIQ are most concentrated in Life Sciences, Professional Services and Media, with adoption spanning over 21 industries.
Companies using CaptivateIQ are most concentrated in Switzerland and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of CaptivateIQ across Americas, EMEA, and APAC.
Companies using CaptivateIQ range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 0%.
Customers of CaptivateIQ include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified CaptivateIQ customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Incentive Compensation Management.