List of CaptivateIQ Customers
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United States
Since 2010, our global team of researchers has been studying CaptivateIQ customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CaptivateIQ for Incentive Compensation Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CaptivateIQ for Incentive Compensation Management include: Tecan, a Switzerland based Life Sciences organisation with 3315 employees and revenues of $1.18 billion, BigCommerce, a United States based Professional Services organisation with 1161 employees and revenues of $349.0 million, FullStory, a United States based Professional Services organisation with 600 employees and revenues of $110.0 million, Dataminr, a United States based Media organisation with 150 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using CaptivateIQ, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CaptivateIQ customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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BigCommerce | Professional Services | 1161 | $349M | United States | CaptivateIQ | CaptivateIQ | Incentive Compensation Management | 2020 | n/a |
In 2020 BigCommerce implemented CaptivateIQ to automate incentive compensation for its sales and business development teams while preparing for its IPO. BigCommerce deployed CaptivateIQ in the Incentive Compensation Management category to strengthen SOX controls and to provide auditable commission processing and reporting.
The implementation centered on CaptivateIQ’s commission calculation and plan configuration capabilities, with automated commission processing workflows and reporting that produce audit trails and role based access to compensation data. The deployment included dispute and reconciliation workflows and configurable plan rules to support complex territory and quota structures consistent with Incentive Compensation Management functional patterns.
Operational coverage extended across finance, sales operations, and seller-facing teams, and the solution was applied to pay period commission cycles. CaptivateIQ was used to centralize commission processing and provide transparent, seller-facing reporting that aligned finance controls with compensation operations.
BigCommerce reported that CaptivateIQ materially reduced manual commission work, cutting commission processing time by up to approximately 80 hours per pay period, supported a tripling of commissionable headcount, and increased transparency between finance and sellers while improving SOX controls and auditability.
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Dataminr | Media | 150 | $20M | United States | CaptivateIQ | CaptivateIQ | Incentive Compensation Management | 2022 | n/a |
In 2022, Dataminr implemented CaptivateIQ for Incentive Compensation Management to centralize and standardize sales compensation administration. Dataminr deployed CaptivateIQ as its Incentive Compensation Management platform to support sales compensation and partner channel operations across the organization.
The CaptivateIQ implementation focused on core compensation capabilities, including plan design, commission calculation, quota setting, territory alignment, forecasting, and annual planning workflows. CaptivateIQ was configured to provide reporting and dashboarding for payout visibility, automate commission calculations, and support documentation creation and maintenance for compensation plans.
Operational ownership rested with a direct team managing sales compensation globally, and the scope included Partner and Channel operations with reporting, ROI tracking, and pilot program design and execution. The implementation also supported Deal Desk activities by enabling document review, quote and sales order review and approval, and standardizing document creation for procedures.
Governance and administration responsibilities included overseeing the CaptivateIQ ICM tool to ensure plan and payout data accuracy and to meet dashboard and reporting needs for the sales organization. The team managed large scale projects to introduce new systems, tools and processes, and maintained ongoing plan documentation and operational procedures to support compensation governance.
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FullStory | Professional Services | 600 | $110M | United States | CaptivateIQ | CaptivateIQ | Incentive Compensation Management | 2022 | n/a |
In 2022, FullStory implemented CaptivateIQ as its Incentive Compensation Management solution to modernize sales commission administration and provide finance and sales teams with real-time, transparent views into payee earnings. The deployment focused on automating spreadsheet-driven commission processes and enabling what-if scenario modeling to surface earnings impacts before payout cycles, with CaptivateIQ used to centralize commission logic and calculation workflows.
The implementation configured core Incentive Compensation Management capabilities including automated commission calculation, scenario-based modeling, and payee-facing earnings visibility, with governance aligned to finance and sales operational workflows. FullStory reported the move saved approximately two days per month on commission tasks and improved accuracy and seller trust, outcomes that reflect tighter commission lifecycle control after CaptivateIQ went live.
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Life Sciences | 3315 | $1.2B | Switzerland | CaptivateIQ | CaptivateIQ | Incentive Compensation Management | 2023 | n/a |
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