List of Causeway Mayrise Systems Customers
Buckinghamshire, SL9 8EL,
United Kingdom
Since 2010, our global team of researchers has been studying Causeway Mayrise Systems customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Causeway Mayrise Systems for Field Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Causeway Mayrise Systems for Field Service Management include: Walsall Council, a United Kingdom based Government organisation with 3079 employees and revenues of $977.0 million, Newham Council, a United Kingdom based Government organisation with 1903 employees and revenues of $179.0 million, Wokingham Borough Council, a United Kingdom based Government organisation with 1205 employees and revenues of $159.0 million, Preston City Council, a United Kingdom based Government organisation with 1300 employees and revenues of $131.0 million and many others.
Contact us if you need a completed and verified list of companies using Causeway Mayrise Systems, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Causeway Mayrise Systems customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Newham Council | Government | 1903 | $179M | United Kingdom | Causeway | Causeway Mayrise Systems | Field Service Management | 2015 | n/a |
In 2015, Newham Council deployed Causeway Mayrise Systems for Field Service Management to support frontline waste and streets services across the London borough. The deployment focused on integrating in cab waste management technology with a resident reporting app to accelerate responses to fly tipping and other environmental incidents.
The implementation explicitly used Mayrise Waste Mobile and in cab devices to dispatch jobs to crews and enable field based closure of reports, with module usage documented on the vendor case page. Causeway Mayrise Systems was configured to send job data and status updates directly to mobile crews, providing a mobile work assignment and completion workflow consistent with Field Service Management functional patterns. The configuration emphasized mobile job allocation, status synchronization, and incident closure from the field.
Integrations connected the resident reporting app with the local CRM and crew communications, improving real time information flow between residents, contact handlers, and field teams. Operational coverage was the frontline waste and streets services teams in Newham, with crews receiving assignments on in cab devices and closing incidents at source. The implementation linked citizen reporting to operational dispatch and case resolution workflows.
Governance centered on operational workflows for job dispatch and report closure, aligning CRM contact handling with field crew procedures and documenting module usage with the vendor. Reported outcomes included faster response to fly tipping and improved real time communication between residents, CRM and crews.
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Preston City Council | Government | 1300 | $131M | United Kingdom | Causeway | Causeway Mayrise Systems | Field Service Management | 2014 | n/a |
In 2014 Preston City Council implemented Causeway Mayrise Systems as a Field Service Management solution to underpin refuse collection and street cleansing operations. The deployment targeted environmental services across the council and was documented in vendor case material as a UK implementation supporting operational scheduling and service delivery.
The implementation centered on the Mayrise Waste back office, configured to manage work scheduling, job allocation, service records and mobile field data capture consistent with Field Service Management capabilities. Causeway Mayrise Systems was provisioned with web and field components to coordinate daily rounds and manage service exceptions for on-street crews.
Integrations included web and field interfaces to residents and contact centre systems, linking customer reports and service requests to back office work orders and field tasks. Operational coverage encompassed refuse collection and street cleansing teams within Preston City Council environmental services, with mobile field integrations to support crew execution and case closure workflows.
Governance and rollout were executed at the environmental services level across the council, with the Mayrise Waste back office serving as the central system of record. The deployment resulted in a reported reduction in missed collections from 9,175 to 2,810 per year and reported improvements in street cleanliness.
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Walsall Council | Government | 3079 | $977M | United Kingdom | Causeway | Causeway Mayrise Systems | Field Service Management | 2014 | n/a |
In 2014 Walsall Council deployed Causeway Mayrise Systems as a Field Service Management application. The deployment focused on the Environmental Improvement Team and included operational coverage at the Brownhills site, enabling structured handling of service requests and casework for environmental services.
Causeway Mayrise Systems was configured to support work order management, scheduling and dispatch workflows, asset and location records, and service request intake consistent with Field Service Management capabilities. The implementation also supported administrative workflows used by Environmental Improvement Support Assistants, including creation of purchase orders, invoice processing, and logging of phone and email queries.
The system was integrated with the council's in-house Oracle system and with Qlikview for management reporting, enabling financial posting and analytics alignment between service operations and corporate finance. Causeway Mayrise Systems centralized case notes and visit documentation to streamline handoffs between field officers and back office administrators.
Governance and operational controls emphasized team-level workflows for query triage, purchase order approval, and invoice reconciliation, with defined responsibilities for environmental officers and administrative staff. The deployment positioned Causeway Mayrise Systems as the operational platform for front-line environmental service handling, administrative billing touchpoints, and reporting through Qlikview.
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Government | 1205 | $159M | United Kingdom | Causeway | Causeway Mayrise Systems | Field Service Management | 2015 | n/a |
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Buyer Intent: Companies Evaluating Causeway Mayrise Systems
- Kirklees Council, a United Kingdom based Government organization with 3500 Employees
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