List of Ceridian ideal Recruiting Chatbot Customers
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Since 2010, our global team of researchers has been studying Ceridian ideal Recruiting Chatbot customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ceridian ideal Recruiting Chatbot for Recruiting Chatbot from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ceridian ideal Recruiting Chatbot for Recruiting Chatbot include: Canada Life, a Canada based Insurance organisation with 11763 employees and revenues of $6.34 billion, Indigo, a Canada based Retail organisation with 5000 employees and revenues of $850.0 million, SP Data Digital, a United States based Professional Services organisation with 1500 employees and revenues of $220.0 million and many others.
Contact us if you need a completed and verified list of companies using Ceridian ideal Recruiting Chatbot, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Canada Life | Insurance | 11763 | $6.3B | Canada | Dayforce | Ceridian ideal Recruiting Chatbot | Recruiting Chatbot | 2018 | n/a |
In 2018, Canada Life implemented Ideal's AI recruiting tools for high-volume contact centre hiring in Canada, deploying a Recruiting Chatbot to capture applicant availability and streamline early candidate engagement. This implementation focused on HR recruiting workflows for contact centre roles and was later mapped to Ceridian ideal Recruiting Chatbot following Ceridian's April 2021 acquisition of Ideal, reflecting module alignment to Ceridian's product portfolio.
The deployment centered on conversational intake and automated availability capture, combining AI-driven screening and candidate engagement capabilities typical of Recruiting Chatbot solutions. Canada Life used the chatbot to gather scheduling information and surface candidate fit signals during initial contact, embedding the Ceridian ideal Recruiting Chatbot into pre-screening and shortlisting workflows.
The Ceridian ideal Recruiting Chatbot was integrated with Canada Life's iCIMS ATS to push candidate data and availability into recruiter queues, supporting handoff from automated intake to recruiter-managed interviews. Operational coverage was scoped to HR recruiting teams in Canada, specifically teams handling contact centre recruitment, and the integration enabled end to end candidate flow between chatbot interactions and the ATS.
Governance centered on adapting recruiter workflows to accept chatbot captured data and to manage conversational handoffs, with process changes in scheduling and early engagement practices. Canada Life reported usage designed to improve candidate experience and early retention for hired contact centre employees, aligning the Recruiting Chatbot with HR talent acquisition objectives.
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Indigo | Retail | 5000 | $850M | Canada | Dayforce | Ceridian ideal Recruiting Chatbot | Recruiting Chatbot | 2023 | n/a |
In 2023, Indigo implemented Ceridian ideal Recruiting Chatbot to address high application volumes during seasonal hiring for HR in Canada. The deployment targeted applicant engagement and automated pre-screening within the Recruiting Chatbot category, positioning Ceridian ideal Recruiting Chatbot as the front-line intake and qualification layer for contingent and seasonal roles.
Ceridian ideal Recruiting Chatbot was configured to provide an intelligent applicant-facing chatbot for initial engagement and automated screening, with module mapping inferred from the original Ideal.ai capabilities. The implementation included ATS-integrated screening workflows tied to SmartRecruiters, enabling screened candidate profiles and qualification signals to be passed into existing recruiter queues and downstream ATS processes.
Operational scope focused on Indigo HR teams across Canada during peak seasonal hiring windows, where the chatbot handled surge application volumes and normalized intake processes. Indigo reported explicit outcomes from the Ideal.ai deployment mapped to Ceridian ideal Recruiting Chatbot, namely a 71% reduction in cost-per-hire, a threefold increase in qualified candidate flow, and an approximately 3.7 times improvement in recruiter efficiency during seasonal campaigns.
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SP Data Digital | Professional Services | 1500 | $220M | United States | Dayforce | Ceridian ideal Recruiting Chatbot | Recruiting Chatbot | 2019 | n/a |
In 2019, SP Data Digital deployed Ceridian ideal Recruiting Chatbot as a Recruiting Chatbot to support HR operations across North America, targeting candidate engagement and initial qualification workflows. The deployment was focused on automating front‑line candidate interactions while preserving staged handoffs to recruiting teams for higher touch screening and interviews.
The implementation used Ideal's AI suite components including intelligent screening, the recruiter chatbot for candidate engagement and initial qualification, automation for workflow orchestration, and candidate rediscovery to reengage prior applicants. Ceridian ideal Recruiting Chatbot is the mapped application name following Ceridian's acquisition of Ideal, and configuration emphasized conversational qualification flows, screening rule sets, automated outreach cadences, and rediscovery matching logic.
Operational scope covered HR teams in North America, with the chatbot embedded into candidate outreach and qualification pipelines and recruiter oversight established for screening exceptions and interview handoffs. Reported outcomes from the deployment included an increase in candidate contact rates from approximately 20 percent to 84 percent, a reduction in time to fill from 25 days to 10 days, and an increase in new hire retention by about 20 percent.
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