List of CGM Medisoft Customers
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Since 2010, our global team of researchers has been studying CGM Medisoft customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CGM Medisoft for Medical Practice Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CGM Medisoft for Medical Practice Management include: MD Revolution, a United States based Healthcare organisation with 150 employees and revenues of $15.0 million, personal physician care, a United States based Healthcare organisation with 90 employees and revenues of $9.0 million, Spectrum Laboratory Network, a United States based Healthcare organisation with 50 employees and revenues of $5.0 million, United Medical Laboratories, a United States based Professional Services organisation with 30 employees and revenues of $5.0 million, Skymed LLC, a United States based Healthcare organisation with 50 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using CGM Medisoft, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The CGM Medisoft customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Lifecare Health Services | Healthcare | 25 | $2M | United States | CompuGroup Medical | CGM Medisoft | Medical Practice Management | 2010 | n/a |
In 2010, Lifecare Health Services implemented CGM Medisoft as its Medical Practice Management application. The deployment was executed for a single-site primary care practice at 130 Siringo Road, Suite 201, Santa Fe NM, with operational oversight provided by Practice Administrator Elaine Montano and the owner, a certified family nurse practitioner, and with full service billing managed by an external medical biller.
The implementation configured CGM Medisoft to support core Medical Practice Management capabilities including appointment scheduling, patient registration, claims and billing workflows, accounts receivable tracking, and basic operational reporting. Configuration work emphasized billing cycle orchestration and provider credentialing workflows to support the practice and provider credentialing function listed in the practice contact notes.
CGM Medisoft was integrated with the practice EMR, athenahealth, to link administrative patient and provider identifiers and to streamline the handoff between clinical documentation and billing processes. Operational coverage remained focused on clinical administration and back office billing, with the external medical biller operating as the primary processing node for claims submission and payer follow up.
Governance and rollout were coordinated by the practice administrator and owner together with the external biller, concentrating on aligning credentialing, claims submission, and reconciliation processes, and establishing ongoing operational ownership for billing and credentialing tasks. Lifecare Health Services CGM Medisoft Medical Practice Management functions support the practice business functions of patient intake, billing operations, and provider credentialing.
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MD Revolution | Healthcare | 150 | $15M | United States | CompuGroup Medical | CGM Medisoft | Medical Practice Management | 2015 | n/a |
In 2015, MD Revolution implemented CGM Medisoft for Medical Practice Management to centralize front office and revenue cycle operations. The deployment targeted clinic level practice administration for a US based healthcare organization of approximately 150 employees.
CGM Medisoft was configured to deliver core Medical Practice Management capabilities including patient registration, appointment scheduling, insurance eligibility screening, claims management, practice billing, reporting, and accounts receivable workflows. Configuration work emphasized billing rules, payer lists, CPT and ICD code management, provider scheduling templates, and modular setup to support ambulatory practice operations.
Operational rollout included role based access control, structured coding and claims submission processes, and governance to standardize front office workflows across departments and sites. Interfaces were provisioned to interoperate with Electronic Health Records Software environments, with the environment referencing Aprima, eCW, eMDs, Cerner, Epic, Medent, Allscripts, McKesson, Picasso, Medisoft, NextGen, GE Centricity, Spring Charts, and Athena where applicable, aligning CGM Medisoft with clinical systems and electronic claims flows.
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personal physician care | Healthcare | 90 | $9M | United States | CompuGroup Medical | CGM Medisoft | Medical Practice Management | 2015 | n/a |
In 2015, personal physician care implemented CGM Medisoft as its Medical Practice Management system. The deployment positioned CGM Medisoft as the central administrative platform for patient intake, scheduling, billing, and revenue cycle coordination across the 90-employee outpatient practice in the United States.
CGM Medisoft was configured to support front-desk scheduling, patient demographics and eligibility checks, claims processing, and core revenue cycle activities including collections. Payment processing was connected to Crossover Payments to handle patient payments and reconciliation, and telephone call workflows were formalized to support appointment reminders and patient outreach.
Operational coverage included front office administration, billing and collections, and clinical administrative support, with practice staff leveraging existing knowledge of eMDs to align administrative workflows and terminology. The Medical Practice Management deployment emphasized practice-oriented capabilities such as appointment management, insurance verification, claims adjudication, and accounts receivable handling.
Rollout followed function-based phases with role-specific training for billing and front-desk personnel, documented collections procedures, and an assigned billing owner responsible for collections workflow oversight and payment posting controls. Governance focused on standardized telephone outreach protocols, reconciliation between the practice ledger and Crossover Payments, and operational handoffs between scheduling, clinical administration, and billing teams.
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Proactive Foot and Ankle | Healthcare | 20 | $2M | United States | CompuGroup Medical | CGM Medisoft | Medical Practice Management | 2019 | n/a |
In 2019, Proactive Foot and Ankle implemented CGM Medisoft as its Medical Practice Management platform. The deployment supported the Elmwood Park, New Jersey clinic front desk and administrative workflows for a 20-employee specialty practice, concentrating on patient intake, appointment scheduling, billing and insurance authorization processes.
CGM Medisoft was configured to handle patient registration and demographic capture, appointment and surgical scheduling templates, insurance verification and authorization workflows, billing and accounts receivable tasks, and clinical chart preparation and postoperative data entry. The implementation leveraged standard Medical Practice Management capabilities for claim submission workflows, patient encounter documentation, and exam room readiness, with CGM Medisoft serving as the primary operational system for those modules.
Operational use of CGM Medisoft occurred alongside NextGen in daily workflows, with staff referencing both systems for chart transfers and chart prepping. The practice coordinated surgical procedures with St.Marys Hospital and Oradell Medical Center, using CGM Medisoft to manage surgical documents, collect preauthorization from insurance companies, and enter postoperative records and follow up appointments.
Governance and operational ownership rested with front desk and clinical administrative staff, who performed greeting, telephony, scheduling, insurance authorization, and data entry into CGM Medisoft. Rollout and ongoing use were focused on aligning reception and clinical support processes, including managing authorizations, transferring charts, and preparing exam rooms for physician encounters.
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Skymed LLC | Healthcare | 50 | $5M | United States | CompuGroup Medical | CGM Medisoft | Medical Practice Management | 2014 | n/a |
In 2014, Skymed LLC deployed CGM Medisoft as its Medical Practice Management application to support an in-house medical billing operation for Air Ambulance 1 in Houston, TX. The organization, sized at roughly 50 employees, processes a low volume of claims, typically 10 to 15 high-dollar claims per month, which drove a deployment pattern that emphasizes claim-level handling and detailed documentation. The implementation concentrated billing responsibility under a dedicated Medical Billing Manager role to centralize accountability for each claim.
CGM Medisoft was configured to manage core practice management workflows including patient demographic and insurance capture, preparation of supporting documentation for insurance billing, electronic claim submission, and tracking of claim status. The documented operational tasks explicitly reference use of Medisoft to submit claims to insurance companies, perform follow-up on claim status, and file appeals when needed. The system configuration supported appeals management and case-level workflow orchestration to ensure each high-value claim receives focused adjudication and documentation.
Operational coverage focused on the in-house billing department and customer support staff who provide claim status to clients and coordinate preauthorization of flights with insurance carriers. Workflows were tailored to single-claim case management rather than high-volume batch processing, aligning processing logic with the low-volume, high-dollar nature of air ambulance claims. The deployment touched clinical intake processes for collecting patient medical history and insurance information as inputs to the billing lifecycle.
Governance centered on the Medical Billing Manager owning claim adjudication, appeals filing, payer follow-up, and maintenance of documentation within CGM Medisoft. Process changes emphasized escalation paths for unresolved claims, documented appeals workflows, and routine status communications to clients, embedding CGM Medisoft into the companys revenue cycle and customer support functions.
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Healthcare | 50 | $5M | United States | CompuGroup Medical | CGM Medisoft | Medical Practice Management | 2005 | n/a |
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Healthcare | 30 | $3M | United States | CompuGroup Medical | CGM Medisoft | Medical Practice Management | 2015 | n/a |
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Professional Services | 30 | $5M | United States | CompuGroup Medical | CGM Medisoft | Medical Practice Management | 2018 | n/a |
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