List of Chatbase Customers
Chatbase
4700 Keele Street, 215 Bergeron Centre,
Toronto, M3J 1P3, ON,
Canada
Toronto, M3J 1P3, ON,
Canada
1 844-363-8979
Professional Services
20
$2M
Since 2010, our global team of researchers has been studying Chatbase customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Chatbase for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Chatbase for Chatbots and Conversational AI include: Santa Clara County United States, a United States based Government organisation with 23000 employees and revenues of $12.50 billion, State of Texas, a United States based Government organisation with 140000 employees and revenues of $10.80 billion, Bidfood, a United Kingdom based Distribution organisation with 8000 employees and revenues of $2.99 billion, ViaSat, a United States based Communications organisation with 6800 employees and revenues of $2.56 billion, City Of Anaheim United States, a United States based Government organisation with 2100 employees and revenues of $2.40 billion and many others.
Contact us if you need a completed and verified list of companies using Chatbase, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Chatbase customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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123Net | Professional Services | 100 | $10M | South Africa | Chatbase | Chatbase | Chatbots and Conversational AI | 2023 | n/a |
In 2023, 123Net implemented Chatbase on its public website to introduce a conversational layer for customer interactions. The deployment uses Chatbase within the Chatbots and Conversational AI category to provide web‑facing conversational engagement and self‑service access for site visitors.
The Chatbase implementation is delivered as an embedded website chat interface, configured to surface conversational Q&A and structured knowledge retrieval from documented content. Configuration work included intent routing, fallback responses, and analytics instrumentation typical of Chatbots and Conversational AI deployments, with Chatbase hosting the conversational model and runtime while the site handles session initialization and widget rendering.
Operational coverage is focused on the customer facing website serving 123Net’s South Africa audience, with primary business functions impacted including customer support and lead capture workflows. Governance and content update responsibilities were scoped to internal web and digital teams, emphasizing iterative content curation and conversation flow refinement rather than system integration with back office systems.
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1903 Public Relations | Communications | 15 | $2M | United States | Chatbase | Chatbase | Chatbots and Conversational AI | 2025 | n/a |
In 2025, 1903 Public Relations implemented Chatbase on its public website to introduce a conversational interface for visitors and prospective clients. The Chatbase deployment is aligned with the Chatbots and Conversational AI category and was configured as a web-embedded conversational agent that surfaces site content and structured FAQs through a hosted widget architecture.
Configuration work focused on knowledge ingestion from website copy, curated question and answer sets, intent classification, and conversation flow design to reflect PR workflows. Operational ownership is centered in communications and client services, with governance controls applied to messaging templates, content update cadence, administrative access, and ongoing conversational tuning and analytics monitoring.
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2. L. | Professional Services | 10 | $1M | Portugal | Chatbase | Chatbase | Chatbots and Conversational AI | 2023 | n/a |
In 2023, 2. L. deployed Chatbase on its website, implementing Chatbase within the Chatbots and Conversational AI category to manage customer-facing conversational interactions. The deployment consisted of an embedded conversational widget layered on public site pages to surface firm content, answer common queries, and support preliminary client intake flows. Configuration emphasized a lightweight setup consistent with a 10-person professional services firm, with admin controls for content updates and conversational tuning.
Functional capabilities implemented include conversational FAQ handling, contextual search over uploaded site content, and scripted qualification prompts to capture contact details and route inquiries within the chat flow. Operational coverage is focused on website visitor engagement and presales inquiry handling for the firm's Portugal-based operations. Governance centered on a compact update cadence managed by internal staff to maintain knowledge artifacts and refine conversational prompts.
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3 Phase Marketing | Professional Services | 30 | $3M | Australia | Chatbase | Chatbase | Chatbots and Conversational AI | 2023 | n/a |
In 2023, 3 Phase Marketing implemented Chatbase on their website as a Chatbots and Conversational AI solution. The 30-employee professional services firm deployed Chatbase to deliver an on-site conversational interface focused on customer-facing engagements and lead capture through the public website.
Chatbase was configured with a website-embedded chat interface, conversational flow authoring, knowledge base ingestion and intent recognition workflows that align with Chatbots and Conversational AI functional patterns. Operational ownership was assigned to the marketing team, who manage conversational content and iterative training, while interaction logs and analytics within Chatbase are used to refine intents and scripted responses over time.
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686 Business Consultants Canada | Professional Services | 10 | $1M | Canada | Chatbase | Chatbase | Chatbots and Conversational AI | 2025 | n/a |
In 2025, 686 Business Consultants Canada deployed Chatbase, a Chatbots and Conversational AI application, on its public website to support client engagement and basic intake workflows. The deployment places Chatbase directly on site pages as the primary conversational interface, positioning Chatbase Chatbots and Conversational AI to serve client-facing marketing and consulting functions.
Configuration emphasizes conversational flow scripting, natural language understanding for intent classification, and knowledge ingestion from the firm website and FAQ content. The implementation includes a chat widget for live interaction, contextual answer retrieval powered by indexed site content, and an analytics dashboard to monitor conversation patterns and query topics.
Operational coverage is limited to the firm website and client-facing staff, with the consulting team responsible for content curation and conversation review. Governance is implemented through administrative access controls, periodic intent and training data reviews, and established escalation procedures that route complex inquiries to human consultants via the firm’s existing contact channels.
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Retail | 89 | $24M | Romania | Chatbase | Chatbase | Chatbots and Conversational AI | 2024 | n/a |
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Retail | 20 | $2M | Sweden | Chatbase | Chatbase | Chatbots and Conversational AI | 2023 | n/a |
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Education | 14 | $2M | United States | Chatbase | Chatbase | Chatbots and Conversational AI | 2023 | n/a |
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Construction and Real Estate | 25 | $2M | Australia | Chatbase | Chatbase | Chatbots and Conversational AI | 2023 | n/a |
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Professional Services | 20 | $1M | France | Chatbase | Chatbase | Chatbots and Conversational AI | 2024 | n/a |
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Showing 1 to 10 of 435 entries
Buyer Intent: Companies Evaluating Chatbase
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Chatbase. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Chatbase for Chatbots and Conversational AI include:
- FIRA Barcelona, a Spain based Professional Services organization with 650 Employees
- Vanguard Integrity Professionals, a United States based Professional Services company with 70 Employees
- Fvr Trading Netherlands, a Netherlands based Retail organization with 20 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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FIRA Barcelona | Professional Services | 650 | $70M | Spain | 2026-03-05 |
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Vanguard Integrity Professionals | Professional Services | 70 | $7M | United States | 2025-11-01 |
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Fvr Trading Netherlands | Retail | 20 | $3M | Netherlands | 2025-10-28 |
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Professional Services | 10 | $1M | Canada | 2025-10-17 |
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Professional Services | 15 | $1M | United States | 2025-09-15 |
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Professional Services | 20 | $2M | United Arab Emirates | 2025-08-06 |
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Manufacturing | 45 | $6M | Denmark | 2025-07-10 |
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Professional Services | 1 | $1M | United States | 2025-07-04 |
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Professional Services | 45 | $3M | India | 2025-06-25 |
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Retail | 1000 | $180M | India | 2025-05-21 |
FAQ - APPS RUN THE WORLD Chatbase Coverage
Chatbase is a Chatbots and Conversational AI solution from Chatbase.
Companies worldwide use Chatbase, from small firms to large enterprises across 21+ industries.
Organizations such as Santa Clara County United States, State of Texas, Bidfood, ViaSat and City Of Anaheim United States are recorded users of
Chatbase for Chatbots and Conversational AI.
Companies using Chatbase are most concentrated in Government, Distribution and Communications, with adoption spanning over 21 industries.
Companies using Chatbase are most concentrated in United States and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Chatbase across Americas, EMEA, and APAC.
Companies using Chatbase range from small businesses with 0-100 employees - 77.24%, to mid-sized firms with 101-1,000 employees - 16.09%, large organizations with 1,001-10,000 employees - 6.21%, and global enterprises with 10,000+ employees - 0.46%.
Customers of Chatbase include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Chatbase customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.