List of Cisco Prime Infrastructure Customers
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Since 2010, our global team of researchers has been studying Cisco Prime Infrastructure customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Cisco Prime Infrastructure for Network Management and Monitoring from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Cisco Prime Infrastructure for Network Management and Monitoring include: Wells Fargo, a United States based Banking and Financial Services organisation with 205198 employees and revenues of $83.70 billion, DBS Bank, a Singapore based Banking and Financial Services organisation with 41000 employees and revenues of $17.37 billion, Lightpath, a United States based Communications organisation with 420 employees and revenues of $100.0 million and many others.
Contact us if you need a completed and verified list of companies using Cisco Prime Infrastructure, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Cisco Prime Infrastructure customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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DBS Bank | Banking and Financial Services | 41000 | $17.4B | Singapore | Cisco Systems | Cisco Prime Infrastructure | Network Management and Monitoring | 2018 | n/a |
In 2018, DBS Bank implemented Cisco Prime Infrastructure as its enterprise Network Management and Monitoring solution. The deployment was positioned to centralize device inventory and operational visibility across the bank’s critical network fabric, with explicit alignment to support Treasury & Markets trading systems and other latency sensitive banking services.
Cisco Prime Infrastructure was configured to deliver core Network Management and Monitoring capabilities, including automated device discovery and topology mapping, configuration backup and policy compliance, performance telemetry collection and threshold based alerting, and fault and event correlation. The implementation emphasized centralized configuration management and software image control to reduce configuration drift and to standardize network device states across campus, branch and data center estates.
Operationally the solution was used to feed network telemetry into the network operations center, combining SNMP and syslog based collection with scheduled configuration audits and inventory reconciliation. Coverage included campus switching, WAN routers and wireless controllers that support trading floors and branch connectivity, enabling consistent monitoring and baseline reporting for teams responsible for network availability and capacity.
Governance was updated to incorporate role based access to Cisco Prime Infrastructure, automated compliance checks as part of change workflows, and routine configuration review cycles tied to IT operations and incident management processes. The implementation framed network management as a disciplined, auditable function to meet the uptime and resilience demands of business functions such as Treasury & Markets.
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Lightpath | Communications | 420 | $100M | United States | Cisco Systems | Cisco Prime Infrastructure | Network Management and Monitoring | 2015 | n/a |
In 2015, Lightpath implemented Cisco Prime Infrastructure to support network operations across its communications footprint. The Cisco Prime Infrastructure deployment served Network Management and Monitoring functions for provisioning, fault and performance visibility, and centralized reporting, aligning the application with order fulfillment and operational oversight business functions. The implementation was part of a broader application portfolio that an Application Support Analyst managed and upgraded alongside Remedy, Salesforce, Netcracker, Solarwinds, CastIron, SevOne, Business Objects, and Kenan. Operational scope emphasized support for order provisioning and sales order entry teams and integration points used by provisioning and operations disciplines.
Cisco Prime Infrastructure was configured to deliver device inventory, fault and performance monitoring, topology visualization, and consolidated reporting capabilities typical of Network Management and Monitoring platforms. The program included software and application upgrades and new Unix based server deployments as part of the technical workstream, with application configuration, automation of monitoring workflows, and routine patch and feature management governed through standard SDLC practices.
Integrations were coordinated explicitly with Netcracker for order and provisioning data, with monitoring and analytics systems such as Solarwinds and SevOne, and with ITSM and business systems including Remedy, Salesforce, CastIron, Business Objects, and Kenan as part of end to end operational processes. Governance and rollout practices included requirement workshops with order provisioning stakeholders, business analyst led specification work, coordinated code reviews and test plans, management of QA testing and UAT sessions, and structured production patch deployments.
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Wells Fargo | Banking and Financial Services | 205198 | $83.7B | United States | Cisco Systems | Cisco Prime Infrastructure | Network Management and Monitoring | 2020 | n/a |
In 2020, Wells Fargo & Company deployed Cisco Prime Infrastructure as part of its Network Management and Monitoring strategy. The Cisco Prime Infrastructure implementation was instrumented to support multi-region network operations and Tier-3 escalation workflows, providing centralized device inventory and topology visibility across Cisco IOS, IOS-XR, Nexus 8100 and 8600 series, ASR 9910/9912, Catalyst 9300 through 9800 series, and Arista 5000 and 7000 series platforms.
The deployment emphasized configuration management, fault and performance monitoring, and software image and patch orchestration, leveraging Cisco Prime Infrastructure for real-time fault detection and historical performance trending. Automation and configuration deployment workflows were integrated with Hewlett Packard Network Automation to maintain version-controlled change histories and to orchestrate large-scale configuration pushes across routers, switches, and firewalls, aligning with standard network configuration management and compliance practices.
Operational integrations included identity and access enforcement with Cisco ISE, Meraki MR wireless, and Aruba ClearPass for 802.1x authentication and unified policy enforcement, and network security device visibility for Cisco ASA, Palo Alto NGFW, and FortiGate appliances. Monitoring and root-cause analysis workflows combined data from Cisco Prime Infrastructure with SolarWinds and LiveAction for BGP and OSPF path analysis, and network planning workstreams referenced cloud connectivity designs for AWS and Azure VNets, network security groups, and SD-WAN migration efforts.
Governance and operational process changes were formalized under enterprise change-management frameworks, with change execution guided by impact analysis, rollback planning, maintenance window coordination, peer reviews, and ticketing escalations through JIRA and AtWork. Documentation practices were enforced through version-controlled topology diagrams, configuration baselines, ACL inventories, and standard operating procedures to support incident response, compliance audits, and cross-functional onboarding of application and cloud teams.
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Buyer Intent: Companies Evaluating Cisco Prime Infrastructure
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