List of ClariLog Incident Management Customers

ClariLog Groupe

3 rue de Lorraine,
Saint-Quentin, 02100,
France

https://www.clarilog.com/

33 3 23 65 65 95

Professional Services

$5M

Since 2010, our global team of researchers has been studying ClariLog Incident Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased ClariLog Incident Management for Incident Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using ClariLog Incident Management for Incident Management include: Nlmk Belgium, a Belgium based Oil, Gas and Chemicals organisation with 50600 employees and revenues of $17.19 billion, Niort Hospital Center, a France based Healthcare organisation with 3101 employees and revenues of $300.0 million, Domofrance, a Groupe Action Logement Company, a France based Construction and Real Estate organisation with 733 employees and revenues of $283.0 million, Aubert France SA, a France based Retail organisation with 1000 employees and revenues of $100.0 million, ZooParc de Beauval, a France based Leisure and Hospitality organisation with 600 employees and revenues of $80.0 million and many others.

Contact us if you need a completed and verified list of companies using ClariLog Incident Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The ClariLog Incident Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight
Actis	Construction and Real Estate	268	$30M	France	ClariLog	ClariLog Incident Management	Incident Management	2005	n/a	Actis implemented ClariLog Incident Management in 2005. Since 2005 the Actis IT team has operated ClariLog Incident Management to support daily IT asset management and user support missions for the company’s 268 employees in France. The deployment positions ClariLog Incident Management as the core Incident Management application for ticket handling, incident tracking and day to day work organization within the IT department. Functional emphasis centers on IT asset management, structured ticketing and helpdesk workflows, and information sharing capabilities that IT manager David VIOUJAS cites as pillars of team responsiveness and operational fluidity. Integrations with other enterprise systems are not specified in source materials, and the implementation is described as embedded in daily operations and managed directly by the Actis IT team. Governance is centralized through the IT manager and the system is used to coordinate user support and asset lifecycle activities.
Aubert France SA	Retail	1000	$100M	France	ClariLog	ClariLog Incident Management	Incident Management	2016	n/a	In 2016, Aubert France SA implemented ClariLog Incident Management as its incident management platform, deploying the ClariLog - Asset View Suite to provide asset linked incident tracking for Aubert France SA, a France based retail company with approximately 1000 employees and reported revenue of 100000000. The deployment positioned ClariLog Incident Management to support incident capture and resolution across retail operations and central support functions. ClariLog Incident Management was configured to manage core incident workflows including ticket capture, triage, escalation, SLA tracking and lifecycle resolution, with ergonomic user interfaces highlighted by the vendor. The implementation leveraged asset linkage to associate incidents with specific in store and corporate assets, enabling incident records to surface asset metadata and ownership to support faster diagnosis and routed remediation. Operational coverage focused on store operations, central support teams and IT service desks within France, aligning business functions across retail operations, facilities management and IT service management. The solution provided role based access and dashboarding to surface operational queues and status for incident responders and managers, supporting cross functional visibility for incident handling. The vendor noted that Aubert France SA selected the ClariLog - Asset View Suite solution for the performance of its functionality and ergonomics, reflecting a procurement emphasis on usability and asset centric incident handling. ClariLog Incident Management is presented as the application instrumenting incident workflows and asset contextualization for Aubert France SA.
Audilab	Healthcare	300	$30M	France	ClariLog	ClariLog Incident Management	Incident Management	2016	n/a	In 2016, Audilab implemented ClariLog Incident Management to manage incident intake and case tracking for its healthcare operations. The deployment addressed support workflows for a France based audiology services provider with approximately 300 employees, targeting the internal support team and requesters across multiple service centers. Configuration centered on ticket models to standardize requests and reduce handling time, an authentication flow that permits access without requiring an email address, and an explicit distinction between declarant and impacted customer to reflect assistant workflows when staff are attached to several centers. ClariLog Incident Management ticket models were configured to enforce consistent fields and request taxonomy, aligning case intake with service center processes. Operational coverage focused on support desk operations, requesters, and assistants attached to multiple centers, enabling clearer ownership and follow up across sites. The source does not list external system integrations, so the implementation emphasized internal workflow configuration and case management capabilities within the Incident Management category. Mr. GASNIER selected the ClariLog solution after evaluating three software options based on these functional requirements. Governance adjustments included standardizing request templates and updating ticket handling processes to optimize follow up, explicitly intended to save time for both the support team and requesters.
	Healthcare	200	$20M	France	ClariLog	ClariLog Incident Management	Incident Management	2020	n/a
	Construction and Real Estate	733	$283M	France	ClariLog	ClariLog Incident Management	Incident Management	2019	n/a
	Healthcare	400	$40M	France	ClariLog	ClariLog Incident Management	Incident Management	2010	n/a
	Manufacturing	200	$20M	France	ClariLog	ClariLog Incident Management	Incident Management	2015	n/a
	Healthcare	3101	$300M	France	ClariLog	ClariLog Incident Management	Incident Management	2010	n/a
	Oil, Gas and Chemicals	50600	$17.2B	Belgium	ClariLog	ClariLog Incident Management	Incident Management	2017	n/a
	Leisure and Hospitality	600	$80M	France	ClariLog	ClariLog Incident Management	Incident Management	2020	n/a

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Buyer Intent: Companies Evaluating ClariLog Incident Management

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FAQ - APPS RUN THE WORLD ClariLog Incident Management Coverage

ClariLog Incident Management is a Incident Management solution from ClariLog.

Companies worldwide use ClariLog Incident Management, from small firms to large enterprises across 21+ industries.

Organizations such as Nlmk Belgium, Niort Hospital Center, Domofrance, a Groupe Action Logement Company, Aubert France SA and ZooParc de Beauval are recorded users of ClariLog Incident Management for Incident Management.

Companies using ClariLog Incident Management are most concentrated in Oil, Gas and Chemicals, Healthcare and Construction and Real Estate, with adoption spanning over 21 industries.

Companies using ClariLog Incident Management are most concentrated in Belgium and France, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ClariLog Incident Management across Americas, EMEA, and APAC.

Companies using ClariLog Incident Management range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 80%, large organizations with 1,001-10,000 employees - 10%, and global enterprises with 10,000+ employees - 10%.

Customers of ClariLog Incident Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified ClariLog Incident Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Incident Management.

List of ClariLog Incident Management Customers

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Buyer Intent: Companies Evaluating ClariLog Incident Management

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Q1. What is ClariLog Incident Management used for?

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