List of Clinc AI Platform Customers
Ann Arbor, 48104, MI,
United States
Since 2010, our global team of researchers has been studying Clinc AI Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Clinc AI Platform for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Clinc AI Platform for Chatbots and Conversational AI include: USAA (United Services Automobile Association), a United States based Insurance organisation with 38000 employees and revenues of $48.60 billion, Ford Motor Company, a United States based Automotive organisation with 175000 employees and revenues of $18.73 billion, Turkish is Bank, a Turkey based Banking and Financial Services organisation with 20329 employees and revenues of $6.92 billion, Landmark Credit Union, a United States based Banking and Financial Services organisation with 1035 employees and revenues of $356.0 million, Dannemora Federal Credit Union, a United States based Banking and Financial Services organisation with 44 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Clinc AI Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Artificial Intelligence software purchases.
The Clinc AI Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Artificial Intelligence software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Dannemora Federal Credit Union | Banking and Financial Services | 44 | $5M | United States | Clinc AI | Clinc AI Platform | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Dannemora Federal Credit Union deployed Clinc AI Platform on their website. The deployment uses Chatbots and Conversational AI to provide member-facing conversational self-service and guided support directly within the credit union web channel.
Implementation centered on conversational modules typical of the Clinc AI Platform, including natural language understanding, intent recognition, dialogue management, and knowledge base driven FAQ handling. The Clinc AI Platform was configured to manage session context across multi turn conversations, handle common account and service inquiries, and provide escalation paths to human support when required.
Operational scope is the customer facing website, positioning the application to impact member support and digital channel experience rather than back office processing. Internal governance is organized around knowledge base curation, intent taxonomy management, and ongoing model retraining to keep conversational intents aligned with member queries and business rules.
Dannemora Federal Credit Union using Clinc AI Platform as Chatbots and Conversational AI centralizes web based conversational interactions for member service and digital support. Ongoing operations emphasize conversational tuning, content governance, and preparing the platform for phased expansion within digital channels.
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Ford Motor Company | Automotive | 175000 | $18.7B | United States | Clinc AI | Clinc AI Platform | Chatbots and Conversational AI | 2019 | n/a |
In 2019, Ford Motor Company implemented the Clinc AI Platform as a conversational layer for in-vehicle systems, deploying an application classified under Chatbots and Conversational AI to enhance vehicle user interactions. The Clinc AI Platform was positioned to serve Ford’s infotainment and driver interaction surface, providing a natural language interface for vehicle controls and connected services within automotive contexts.
The implementation emphasized core conversational modules common to Chatbots and Conversational AI deployments, including natural language understanding, intent classification, dialog management, entity extraction, and multi-turn context handling. Integration work focused on interfacing the Clinc AI Platform with in-vehicle software and telematics through application programming interfaces, aligning voice and text input channels with vehicle infotainment and control domains, and requiring coordination across product, vehicle software, and user experience teams for rollout and governance.
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Landmark Credit Union | Banking and Financial Services | 1035 | $356M | United States | Clinc AI | Clinc AI Platform | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Landmark Credit Union implemented Clinc AI Platform to introduce a customer-facing conversational interface on its public website. The deployment targeted digital customer service and online banking support, positioning Clinc AI Platform within the Chatbots and Conversational AI category to handle conversational inquiries and self-service interactions for retail members.
The Clinc AI Platform implementation emphasized core conversational capabilities, including natural language understanding, dialogue management, intent classification, and conversation orchestration. Configuration work focused on banking-aligned conversational flows and scripted escalation points, with ongoing tuning of utterance models and intent libraries to reflect common member queries.
Deployment was executed as a web channel integration hosted on Landmark Credit Union’s website, serving as the primary touchpoint for the implemented conversational service. Operational scope centered on customer service and digital channels, with the web widget designed to handle routine inquiries and route or escalate more complex requests to human support when required.
Governance responsibilities were aligned to Landmark’s digital channels and customer support teams, who manage conversational content, intent labeling, and model refinement cycles. Rollout was organized to ensure iterative updates to conversational scripts and ongoing monitoring of interaction quality through platform analytics provided by Clinc AI Platform.
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Banking and Financial Services | 20329 | $6.9B | Turkey | Clinc AI | Clinc AI Platform | Chatbots and Conversational AI | 2018 | n/a |
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Insurance | 38000 | $48.6B | United States | Clinc AI | Clinc AI Platform | Chatbots and Conversational AI | 2017 | n/a |
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Buyer Intent: Companies Evaluating Clinc AI Platform
- Sohu.com Limited, a China based Professional Services organization with 4900 Employees
- Heckmondwike, a United Kingdom based Manufacturing company with 50 Employees
- Bank of America, a United States based Banking and Financial Services organization with 213000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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