List of Conduze Customers
Risskov, 8240,
Denmark
Since 2010, our global team of researchers has been studying Conduze customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Conduze for Call Tracking and Recording from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Conduze for Call Tracking and Recording include: Carelink, a Denmark based Healthcare organisation with 13000 employees and revenues of $3.50 billion, Verisure Denmark, a Denmark based Professional Services organisation with 322 employees and revenues of $105.0 million, Helnan, a Denmark based Leisure and Hospitality organisation with 120 employees and revenues of $38.0 million, Conduze, a Denmark based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Conduze, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Conduze customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Carelink | Healthcare | 13000 | $3.5B | Denmark | Conduze | Conduze | Call Tracking and Recording | 2021 | n/a |
In 2021, Carelink implemented Conduze to add Call Tracking and Recording capabilities to its public website. The deployment was executed to capture web-originated inbound calls and to support patient contact and inbound call workflows across Carelink's digital channels.
Conduze was configured to capture call metadata and record voice interactions, linking call events to originating web sessions through client-side instrumentation. Functional modules implemented include dynamic number insertion, call recording storage, event logging, and an administrative dashboard for call search and playback. The configuration reflects standard Call Tracking and Recording functionality for attribution and operational traceability.
Technical deployment is web-first, using site-level script instrumentation to surface call records and audio within the Conduze interface and managed storage. Operational scope centers on Carelink's website and patient contact teams, consolidating web-originated call data for operational use. Governance focused on role-based access controls and retention settings configured inside Conduze.
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Conduze | Professional Services | 10 | $1M | Denmark | Conduze | Conduze | Call Tracking and Recording | 2015 | n/a |
In 2015, Conduze implemented Conduze, a Call Tracking and Recording application, on its website. The Denmark based professional services firm with 10 employees and approximately 1000000 in revenue instrumented web to call flows to capture inbound call data and associate calls with web sessions.
The deployment relied on a vendor hosted client side JavaScript snippet inserted across the public site to enable dynamic number insertion and session level linkage, routing inbound voice traffic through the Conduze platform for recording and call metadata capture. Functional modules implemented include dynamic number insertion, call recording, call detail records and reporting dashboards exposed via the Conduze admin console. Operational scope centered on marketing and sales lead attribution and basic customer interaction logging, with administrative controls for recording access and configuration managed by the firm.
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Helnan | Leisure and Hospitality | 120 | $38M | Denmark | Conduze | Conduze | Call Tracking and Recording | 2015 | n/a |
In 2015, Helnan implemented Conduze on its public website as a Call Tracking and Recording solution to instrument web-originated phone leads and capture attribution data. The Conduze deployment captured inbound call attribution and voice recordings tied to booking and guest service touchpoints, aligning with reservations, front desk, and marketing workflows. Conduze was configured to tag source channels and collect session-level metadata alongside telephone recordings to provide operational visibility into web-driven phone conversions.
The implementation used standard web instrumentation and call capture components typical of Call Tracking and Recording platforms, focused on contact pages and click-to-call elements on Helnan's site. Operational scope covered reservations, front desk, and marketing teams within Helnan's Denmark operations, with role-based access and retention controls implemented to manage recordings and attribution data. Helnan Conduze Call Tracking and Recording is positioned to link web-originated calls directly to reservations and marketing business functions for routing, attribution, and post-call review.
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Verisure Denmark | Professional Services | 322 | $105M | Denmark | Conduze | Conduze | Call Tracking and Recording | 2015 | n/a |
In 2015, Verisure Denmark implemented Conduze on their website to capture and instrument inbound voice interactions originating from digital touchpoints. Conduze is a Call Tracking and Recording application that Verisure Denmark used to align web lead attribution with telephony events for marketing and contact center visibility.
The implementation focused on front-end web instrumentation and call capture, enabling standard Call Tracking and Recording capabilities such as dynamic number insertion, session-level call attribution, inbound call recording, and a consolidated analytics dashboard. Conduze was configured to tag calls with source metadata and call identifiers, supporting attribution workflows and recorded call access for quality review.
Deployment architecture centered on website-level script deployment to seed tracking metadata into phone call sessions and a cloud-accessible call repository for recorded audio and call logs. Operational coverage was explicitly on the corporate website, with functional impact on marketing lead attribution and contact center intake processes used by Verisure Denmark’s customer service teams in Denmark.
Governance and operationalization included embedding call identifiers into contact center workflows and surfacing call records alongside digital session data for campaign measurement and agent quality control. The implementation prioritized combining web session context with recorded voice interactions, using Conduze to bridge online channel signals and telephony-based customer engagement.
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