List of Contentsquare Speed Analysis Customers
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Since 2010, our global team of researchers has been studying Contentsquare Speed Analysis customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Contentsquare Speed Analysis for Customer Analytics from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Contentsquare Speed Analysis for Customer Analytics include: Royal Caribbean Group, a United States based Leisure and Hospitality organisation with 105950 employees and revenues of $16.49 billion, Eurostar, a United Kingdom based Transportation organisation with 2100 employees and revenues of $1.66 billion, Ocado, a United Kingdom based Consumer Packaged Goods organisation with 12800 employees and revenues of $1.46 billion and many others.
Contact us if you need a completed and verified list of companies using Contentsquare Speed Analysis, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Contentsquare Speed Analysis customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Eurostar | Transportation | 2100 | $1.7B | United Kingdom | Contentsquare | Contentsquare Speed Analysis | Customer Analytics | 2023 | n/a |
In 2023 Eurostar engaged Contentsquare as part of its Delta digital relaunch to instrument the booking site across Europe using Contentsquare Speed Analysis, falling under the Customer Analytics category. The public site relaunch occurred October 1, 2023 and the engagement focused on identifying friction and long load times in the customer booking flow.
Contentsquare Speed Analysis was deployed to measure Core Web Vitals and to monitor page load behavior across key booking flows, enabling validation of front end speed improvements and the detection of performance regressions. Implementation emphasized continuous speed monitoring and experience analytics, aligning telemetry with web performance metrics and customer effort measurement workflows.
Operational coverage targeted the Eurostar booking site across Europe, supporting product, engineering, UX and digital operations teams during rollout of the Delta relaunch. The work centered on instrumenting the booking funnel and correlating page level performance signals with conversion and accessibility observations, with findings routed into development prioritization and remediation processes.
Contentsquare partnered with Eurostar on the implementation and reported that speed improvements measured by Contentsquare Speed Analysis correlated with an uplift in Customer Effort Score and conversion rate as reported by Eurostar and Contentsquare. The deployment demonstrates the use of Customer Analytics to link Core Web Vitals monitoring to business outcomes during a major site relaunch.
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Ocado | Consumer Packaged Goods | 12800 | $1.5B | United Kingdom | Contentsquare | Contentsquare Speed Analysis | Customer Analytics | 2020 | n/a |
In 2020 Ocado implemented Contentsquare Speed Analysis to extend its Customer Analytics capability and democratize behavioral data across product, marketing, and UX teams. The deployment targeted high value e commerce journeys, explicitly optimizing the homepage and campaign landing pages to surface friction and prioritize fixes.
The implementation configured Contentsquare Speed Analysis alongside behavioral analytics constructs common to the Customer Analytics category, including journey analysis, zone heatmaps, and conversion funnel instrumentation to correlate user behavior with page performance. Configuration focused on surfacing session level and aggregated metrics to enable front line teams to identify UX friction, prioritize experiments, and drive iterative content and layout changes.
Operational coverage centered on Ocado’s digital commerce workflows in the United Kingdom, with data consumed by marketing, UX, and operations to inform campaign optimization and booking flows. Integrations were aligned with e commerce and experimentation workflows to route behavioral insights into decision making and A B test prioritization.
The deployment is associated with measured conversion improvements in the Ocado case study, including a reported 6.3 percent increase in delivery slot bookings and additional conversion gains on optimized journeys. The use of Contentsquare Speed Analysis as a speed and performance monitoring capability is consistent with Contentsquare’s public benchmarking and performance work, and is presented here as the application named in the implementation.
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Royal Caribbean Group | Leisure and Hospitality | 105950 | $16.5B | United States | Contentsquare | Contentsquare Speed Analysis | Customer Analytics | 2022 | n/a |
In 2022, Royal Caribbean Group deployed Contentsquare Speed Analysis as part of a broader customer analytics effort. The company used Contentsquare Experience Analytics heatmaps and session replay to diagnose booking-flow friction across its digital booking funnel, identifying slow page loads and UI layout issues that were driving abandonment.
Implementation emphasized behavioral diagnostics and conversion optimization within the Customer Analytics category, pairing Experience Analytics insights with targeted UI redesigns and experimentation. Royal Caribbean redesigned booking-flow elements and ran A/B tests, with the published case reporting a mobile conversion uplift of +4%. Use of the Contentsquare Speed Analysis monitoring module is inferred from the case study because the published narrative cites slow page loads and performance problems while listing Experience Analytics products, the case study does not explicitly name the Speed Analysis module. The program indicates an operational workflow tying analytics, UX changes, and experimentation across digital product and marketing functions.
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Buyer Intent: Companies Evaluating Contentsquare Speed Analysis
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