List of Conversation24 Customers
Conversation24
Botersloot 9E,,
Rotterdam, 3011HE,
Netherlands
Rotterdam, 3011HE,
Netherlands
n/a
Professional Services
40
$4M
Since 2010, our global team of researchers has been studying Conversation24 customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Conversation24 for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Conversation24 for Chatbots and Conversational AI include: CAK Netherlands, a Netherlands based Government organisation with 1000 employees and revenues of $479.0 million, Cosmo Consult, a Germany based Professional Services organisation with 1400 employees and revenues of $130.0 million, Schipper Accountants Netherlands, a Netherlands based Professional Services organisation with 350 employees and revenues of $39.0 million, Financieringsgilde, a Netherlands based Banking and Financial Services organisation with 100 employees and revenues of $10.0 million, Sizo Signs, a Netherlands based Manufacturing organisation with 34 employees and revenues of $8.0 million and many others.
Contact us if you need a completed and verified list of companies using Conversation24, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Conversation24 customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Activaa Accountants | Professional Services | 15 | $1M | Netherlands | Conversation24 | Conversation24 | Chatbots and Conversational AI | 2020 | n/a |
In 2020, Activaa Accountants deployed Conversation24 and embedded the Conversation24 Live Chat widget on their public website. The implementation sits in the Chatbots and Conversational AI category and is oriented toward client engagement and real time support for a 15 person professional services firm based in the Netherlands. The deployment is web embedded as a site level live chat channel, focused on external facing client service workflows including client intake, lead capture and routine client inquiries, matching the operational scale of a small accounting practice.
Conversation24 was configured using standard conversational tooling, including the live chat widget, agent facing dashboard for concurrent chat handling, canned responses and routing rules to prioritize incoming sessions. The setup leverages conversational templates to streamline responses to common accounting questions and to enable quick handoff from automated prompts to human agents. Operational governance is retained within Activaa Accountants client service and operations teams, with message templates and chat handling procedures administered internally rather than by an external integrator. Conversation24 therefore functions as the primary web channel for real time client interaction and service orchestration.
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BEREIK | Professional Services | 20 | $2M | Netherlands | Conversation24 | Conversation24 | Chatbots and Conversational AI | 2021 | n/a |
In 2021, BEREIK deployed Conversation24 on its public website. Conversation24 is a Chatbots and Conversational AI application used by the Netherlands-based professional services firm of approximately 20 employees to provide web-based conversational engagement and lead qualification. The BEREIK Conversation24 Chatbots and Conversational AI implementation is centered on an embedded site interaction layer for client intake and customer engagement.
Deployment follows a lightweight web widget model, with Conversation24 delivered as a cloud-hosted conversational layer embedded in the site, configured for automated conversational flows and on-site visitor interactions. Functional capabilities implemented include scripted chat flows, lead capture forms and escalation to human agents where required, complemented by conversational analytics for iterative content tuning. Operational management is handled internally by BEREIK staff responsible for website content and client intake, with conversational scripts and routing configured through the Conversation24 administration console.
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CAK Netherlands | Government | 1000 | $479M | Netherlands | Conversation24 | Conversation24 | Chatbots and Conversational AI | 2023 | n/a |
In 2023 CAK Netherlands deployed Conversation24 on its public website, embedding the Conversation24 application as a Chatbots and Conversational AI solution to support citizen-facing online interactions. The deployment focuses on web-based conversational engagement rather than back office automation, positioning Conversation24 as the primary digital front door for routine inquiries and guided self-service on the site.
Configuration emphasizes a website-hosted chat interface with structured conversational flows and a knowledge base driven FAQ layer to resolve common queries. The implementation includes scripted dialogue orchestration and intent routing logic typical of Chatbots and Conversational AI, enabling automated responses and escalation paths to human support where required.
Operational ownership sits with customer service and citizen support functions, with content governance processes to maintain and update conversational content and answer accuracy. Rollout was executed directly on the corporate site, with monitoring and conversation logging used for ongoing tuning and governance, and training processes established for editors maintaining the knowledge base and conversational scripts.
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Conversation24 | Professional Services | 40 | $4M | Netherlands | Conversation24 | Conversation24 | Chatbots and Conversational AI | 2020 | n/a |
In 2020, Conversation24 deployed Conversation24 as a Chatbots and Conversational AI solution on its corporate website to handle inbound visitor interactions. The implementation focuses on web-based customer engagement for a Netherlands headquartered professional services firm with about 40 employees, targeting front-line sales and client services touchpoints rather than enterprise back-office processes.
Conversation24 configures Conversation24 to run an embeddable web chat widget with scripted conversational flows, intent recognition, automated replies, and live agent escalation to support hybrid automated and human-assisted conversations. Functional capabilities implemented emphasize session-based routing, templated response libraries, basic conversational analytics, and configuration controls for message timing and trigger rules.
Operational coverage centers on website-driven engagement, with the platform used by small internal teams for lead capture and client inquiries. Governance practices described by the deployment include defined escalation workflows for handing off sessions to human agents and centralized configuration of conversation flows to ensure consistent messaging across the site.
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Cosmo Consult | Professional Services | 1400 | $130M | Germany | Conversation24 | Conversation24 | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Cosmo Consult implemented Conversation24 on its website, adopting Conversation24 in the Chatbots and Conversational AI category. The deployment targeted Cosmo Consult's customer-facing web channel for the Germany-based professional services firm, which reports approximately 1,400 employees and 130,000,000 in revenue.
Configuration centered on an embedded web chat widget delivered by Conversation24, providing automated conversational flows, canned response templates, lead capture workflows, and staged escalation to human agents, consistent with core Chatbots and Conversational AI capabilities. Conversation handling was organized into scripted workflows to capture inquiries and qualify leads prior to handoff to front-office staff.
The implementation focused operationally on the public website and front-office functions, primarily sales inquiry capture and customer support routing. No named backend integrations were specified in the source, so integrations are not described here.
Governance and operational ownership are aligned with customer-facing teams and digital channel operations, with conversation logs and transcript records used to support service workflows and quality review processes, reflecting standard governance patterns for Chatbots and Conversational AI deployments.
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Retail | 47 | $5M | Netherlands | Conversation24 | Conversation24 | Chatbots and Conversational AI | 2021 | n/a |
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Banking and Financial Services | 100 | $10M | Netherlands | Conversation24 | Conversation24 | Chatbots and Conversational AI | 2025 | n/a |
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Distribution | 50 | $5M | Netherlands | Conversation24 | Conversation24 | Chatbots and Conversational AI | 2021 | n/a |
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Utilities | 40 | $4M | Netherlands | Conversation24 | Conversation24 | Chatbots and Conversational AI | 2021 | n/a |
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Retail | 23 | $3M | Spain | Conversation24 | Conversation24 | Chatbots and Conversational AI | 2020 | n/a |
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Buyer Intent: Companies Evaluating Conversation24
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Conversation24 Coverage
Conversation24 is a Chatbots and Conversational AI solution from Conversation24.
Companies worldwide use Conversation24, from small firms to large enterprises across 21+ industries.
Organizations such as CAK Netherlands, Cosmo Consult, Schipper Accountants Netherlands, Financieringsgilde and Sizo Signs are recorded users of
Conversation24 for Chatbots and Conversational AI.
Companies using Conversation24 are most concentrated in Government, Professional Services and Banking and Financial Services, with adoption spanning over 21 industries.
Companies using Conversation24 are most concentrated in Netherlands and Germany, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Conversation24 across Americas, EMEA, and APAC.
Companies using Conversation24 range from small businesses with 0-100 employees - 80%, to mid-sized firms with 101-1,000 employees - 13.33%, large organizations with 1,001-10,000 employees - 6.67%, and global enterprises with 10,000+ employees - 0%.
Customers of Conversation24 include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Conversation24 customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.