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Michelin, an e2open customer evaluated Oracle Transportation Management

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List of Conversify Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
American British Surgical And Medical Centre Life Sciences 35 $4M United Arab Emirates Conversify Conversify Customer Engagement 2018 n/a
In 2018, American British Surgical And Medical Centre implemented Conversify on its public website. The Conversify implementation functions as a Customer Engagement application, providing an embedded conversational interface to capture website visitor inquiries and contact information for patient intake and scheduling requests. Deployment was executed as a client-side website widget and configured to deliver chat flows, conversational forms, and routing rules consistent with Customer Engagement workflows. Operational ownership and day to day configuration are managed by the clinic web administrator with frontline staff using the system to qualify inbound inquiries and coordinate follow up, with changes applied through the Conversify administrative interface.
Conversify Professional Services 10 $1M Netherlands Conversify Conversify Customer Engagement 2014 n/a
In 2014 Conversify implemented Conversify as its Customer Engagement application on the public website. Deployment focused on a client-side widget and lightweight tracking snippet embedded into web pages to capture visitor sessions and surface real-time engagement signals for contact capture and routing. Configuration centered on standard Customer Engagement modules, including on-site messaging, lead capture forms, session-level visitor context, and an administrative console for message templates and routing rules. Operational ownership remained with small cross-functional teams in marketing and sales, using the Conversify administrative UI to manage conversational workflows, visitor segmentation, and escalation rules without an external systems integrator. The implementation emphasized site-level instrumentation and iterative configuration, with local governance processes for message approvals and workflow updates executed directly by internal staff.
Flinders Netherlands Retail 80 $50M Netherlands Conversify Conversify Customer Engagement 2018 n/a
In 2018 Flinders Netherlands implemented Conversify on its public website to add a web-native conversational layer for customer interactions. Conversify is deployed as a Customer Engagement application and is used to surface guided product discovery, capture leads, and present contextual help directly on product and support pages. The deployment is web-embedded and operated as a site-level engagement layer rather than a separate desktop application, fitting Flinders Netherlands retail e-commerce workflows and the companys 80-person operational scale. Configuration focused on conversational flows, commerce-aware question routing, and session analytics to inform content and merchandising teams. Operational ownership sits with the e-commerce and customer experience teams who maintain conversation scripts, escalation rules for handoff to service agents, and content governance for product recommendation prompts. Rollout and scope were limited to the website, covering product detail pages and customer support touchpoints, with monitoring and iterative tuning of conversation intents by internal teams.
Manufacturing 285 $38M Netherlands Conversify Conversify Customer Engagement 2023 n/a
Retail 100 $48M Netherlands Conversify Conversify Customer Engagement 2016 n/a
Distribution 10 $1M Netherlands Conversify Conversify Customer Engagement 2019 n/a
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Buyer Intent: Companies Evaluating Conversify

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FAQ - APPS RUN THE WORLD Conversify Coverage

Conversify is a Customer Engagement solution from Conversify.

Companies worldwide use Conversify, from small firms to large enterprises across 21+ industries.

Organizations such as Flinders Netherlands, Proforto Netherlands, JC-Electronics, American British Surgical And Medical Centre and Wiljan are recorded users of Conversify for Customer Engagement.

Companies using Conversify are most concentrated in Retail, Manufacturing and Life Sciences, with adoption spanning over 21 industries.

Companies using Conversify are most concentrated in Netherlands and United Arab Emirates, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Conversify across Americas, EMEA, and APAC.

Companies using Conversify range from small businesses with 0-100 employees - 83.33%, to mid-sized firms with 101-1,000 employees - 16.67%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Conversify include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Conversify customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Engagement.